I have the same problem with a HP DeskJet 3700 printer. I've tried Linux Mint 18.3 and Manjaro 18.0.2.
I had no success, until I tried one thing: In LibreOffice 6.1 I forced printer to use PostScript instead of PDF output - and the print was finally good! Now my question is - how can I fore this system-wide? I haven't seen such an option in any printer configuration tools or on the CUPS web UI. The problem is clearly with the PDF output. PostScript seems to work fine. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/293832 Title: printer prints page at wrong position, page cut Status in Poppler: Unknown Status in brother-cups-wrapper-extra package in Ubuntu: Invalid Status in brother-lpr-drivers-extra package in Ubuntu: Invalid Status in cups package in Ubuntu: Invalid Status in poppler package in Ubuntu: Fix Released Status in brother-cups-wrapper-extra source package in Karmic: Invalid Status in brother-lpr-drivers-extra source package in Karmic: Invalid Status in cups source package in Karmic: Invalid Status in poppler source package in Karmic: Won't Fix Bug description: After updating to intrepid, my Brother DCP-7025 printed every page about 2 cm above the usual position. This leads to pages cut as if printing with wrong paper configuration though A4 paper is set everywhere (Cups settings, program settings). For example when printing a test page with the printer configuration tool I cannot see the upper part of the Ubuntu logo. I have used both a hardy and an intrepid live cd to test and found out that the problem only occurs using intrepid, so I think it's a problem with the intrepid driver packages. However I found out, that in the printer configuration tool a wrong driver "DCP-7025 BR-Script" is loaded. The correct (and working!) driver is "DCP-7025 for CUPS". So to manually solve the problem simply choose the correct driver in the tool. I think that during the installation process of the package "brother- cups-wrapper-laser" the correct driver is not set to be used as default driver and the system continues to use the wrong driver instead. To manage notifications about this bug go to: https://bugs.launchpad.net/poppler/+bug/293832/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
