** Attachment added: "error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1791029/+attachment/5186027/+files/error_log
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1791029 Title: cannot print pdf Status in cups package in Ubuntu: Incomplete Bug description: I cannot print pdfs on any printer. The file is processed in the printer dialogue and then disappears. without printing. I can print odf files on the same printer without issue. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups 2.1.3-4ubuntu0.5 ProcVersionSignature: Ubuntu 4.15.0-33.36~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-33-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Thu Sep 6 11:10:50 2018 InstallationDate: Installed on 2018-02-01 (216 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) Lpstat: device for Hewlett-Packard-HP-LaserJet-200-colorMFP-M276n: hp:/net/HP_LaserJet_200_colorMFP_M276n?ip=192.168.1.2 device for Hewlett-Packard-HP-LaserJet-400-M401dne: hp:/net/HP_LaserJet_400_M401dne?zc=NPI13B8A2 MachineType: LENOVO 20281 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-200-colorMFP-M276n.ppd', '/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-400-M401dne.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-200-colorMFP-M276n.ppd: Permission denied grep: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-400-M401dne.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-33-generic root=UUID=18dad62c-a203-45d8-a228-4a2dfc8af342 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/17/2014 dmi.bios.vendor: LENOVO dmi.bios.version: J6ET58WW (2.03 ) dmi.board.asset.tag: Not Available dmi.board.name: 20281 QB0 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrJ6ET58WW(2.03):bd01/17/2014:svnLENOVO:pn20281:pvrM5400:rvnLENOVO:rn20281QB0:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.family: M5400 dmi.product.name: 20281 dmi.product.version: M5400 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1791029/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
