Hello Enache, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1751099 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and cups better. G ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1751099 Title: Different bugs from what I saw (new linux user) Status in cups package in Ubuntu: Incomplete Bug description: I had some errors for 2-3 days, but it resolved after I made an update, but I wanted to check if I still had some bugs,so I runned the command "ubuntu-bug cups" and I found a long row... I would love some help if you can give it to me, I'm a new user and I don't know so much about Linux ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups 2.1.3-4ubuntu0.4 ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 CurrentDesktop: Unity Date: Thu Feb 22 19:04:27 2018 InstallationDate: Installed on 2018-01-31 (22 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Dell Inc. Latitude D620 Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-generic root=UUID=c5716610-bf00-4497-938c-dba51b08d432 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/18/2006 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0FT292 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd12/18/2006:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn0FT292:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D620 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1751099/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp