With Ubuntu and Linux you don't usually need to install any drivers. It does however look like pulseaudio is failing on the machine, which will cause loss of sound:
!!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - No To try and fix this, please run: sudo sh -c "echo 'realtime-scheduling = no' >> /etc/pulse/daemon.conf" and then reboot. ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete ** Tags added: realtime -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1789244 Title: Sound driver does not appear to show Status in pulseaudio package in Ubuntu: Incomplete Bug description: Using my Thomson Neo 10, which is a French made notebook with a UK qwerty keyboard, however it appears all support for this notebook is that all support is in other languages including french and it is not clear what the actual drivers are in order to attempt to find a way of installing it myself. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18 Uname: Linux 4.15.0-33-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/by-path', '/dev/snd/pcmC0D2p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 17:24:50 2018 InstallationDate: Installed on 2018-08-27 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: E.C116CM.Thomson.A01 dmi.bios.version: 5.11 dmi.board.asset.tag: WS_reserve dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: WS_reserve dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnE.C116CM.Thomson.A01:bvr5.11:bd05/18/2018:svnThomson:pnUK-NEO10A-2WH32:pvrWS_reserve:rvnDefaultstring:rnDefaultstring:rvrWS_reserve:cvnDefaultstring:ct10:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: UK-NEO10A-2WH32 dmi.product.version: WS_reserve dmi.sys.vendor: Thomson To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1789244/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp