Hello Warren, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1673666 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and cups better. G ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1673666 Title: after update the printer quit tried reloading cups but didn,hve enough experience to do it successfully Status in cups package in Ubuntu: Incomplete Bug description: updated computer than tried printing a floor plan from the internet. "print to file" was displayed in print window , clicked on printer icon and it said no printer connected to server. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups (not installed) ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44 Uname: Linux 4.4.0-66-generic i686 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: i386 CurrentDesktop: Unity Date: Fri Mar 17 00:09:54 2017 InstallationDate: Installed on 2015-03-14 (733 days ago) InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213) ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: cups UpgradeStatus: Upgraded to xenial on 2016-11-11 (125 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1673666/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp