Hello Warren,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1673666
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1673666

Title:
  after update the printer quit  tried reloading  cups but didn,hve
  enough experience to do it successfully

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  updated computer than tried printing a floor plan from the internet.
  "print to file" was displayed in print window , clicked on printer
  icon and it said no printer connected to server.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups (not installed)
  ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
  Uname: Linux 4.4.0-66-generic i686
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: i386
  CurrentDesktop: Unity
  Date: Fri Mar 17 00:09:54 2017
  InstallationDate: Installed on 2015-03-14 (733 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 
(20130213)
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: cups
  UpgradeStatus: Upgraded to xenial on 2016-11-11 (125 days ago)

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