Hello J., Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know, and in the current version, run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: cups (Ubuntu) Status: New => Opinion ** Changed in: cups (Ubuntu) Status: Opinion => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1640890 Title: Samsung-C460-Series does not print Status in cups package in Ubuntu: Incomplete Bug description: Gives error message paper jam in tray 1although therre is actually no paper when i remove the tray. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: unity 7.4.0+16.04.20160906-0ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-45.66-lowlatency 4.4.21 Uname: Linux 4.4.0-45-lowlatency x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: XFCE Date: Thu Nov 10 19:07:51 2016 InstallationDate: Installed on 2015-08-26 (442 days ago) InstallationMedia: Ubuntu-Studio 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: unity UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1640890/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp