Hello Ted,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1397491
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1397491

Title:
  /etc/init.d/cups restart or stop failure

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've observed on several occasions that i've been unable to get the
  cups daemon to respond to changes in configuration files and have been
  unable to log in as administrator via the web interface when i know
  that i should be able to; even though i did "/etc/init.d/cups
  restart". Finally figured it out! I did "/etc/init.d/cups stop" and
  using ps noticed 4 or 5 cupsd processes running! After killing all
  these off (oddly enough, a new one was spawned in their place), i did
  "/etc/init.d/cups start" and all was well!

  Based on my web search (which lead me to try this) this problem has
  been around for several years... sigh.

  Thanks to whoever might bring sanity to this.

  # lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:      14.04
  # apt-cache policy cups
  cups:
    Installed: 1.7.2-0ubuntu1.2
    Candidate: 1.7.2-0ubuntu1.2
    Version table:
   *** 1.7.2-0ubuntu1.2 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main i386 
Packages
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main i386 
Packages
          100 /var/lib/dpkg/status
       1.7.2-0ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty/main i386 Packages

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