Hello Ted, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1397491 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and cups better. G ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1397491 Title: /etc/init.d/cups restart or stop failure Status in cups package in Ubuntu: Incomplete Bug description: I've observed on several occasions that i've been unable to get the cups daemon to respond to changes in configuration files and have been unable to log in as administrator via the web interface when i know that i should be able to; even though i did "/etc/init.d/cups restart". Finally figured it out! I did "/etc/init.d/cups stop" and using ps noticed 4 or 5 cupsd processes running! After killing all these off (oddly enough, a new one was spawned in their place), i did "/etc/init.d/cups start" and all was well! Based on my web search (which lead me to try this) this problem has been around for several years... sigh. Thanks to whoever might bring sanity to this. # lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 # apt-cache policy cups cups: Installed: 1.7.2-0ubuntu1.2 Candidate: 1.7.2-0ubuntu1.2 Version table: *** 1.7.2-0ubuntu1.2 0 500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main i386 Packages 500 http://security.ubuntu.com/ubuntu/ trusty-security/main i386 Packages 100 /var/lib/dpkg/status 1.7.2-0ubuntu1 0 500 http://us.archive.ubuntu.com/ubuntu/ trusty/main i386 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1397491/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp