Public bug reported: Right after starting the print job a window pops up that the job has completed but nothing happend.
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CupsErrorLog: E [07/Aug/2018:11:44:07 +0200] [Client 132] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/M2020) from localhost CurrentDesktop: ubuntu:GNOME Date: Tue Aug 7 11:46:05 2018 InstallationDate: Installed on 2018-08-03 (3 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Lpstat: device for M2020: dnssd://Samsung%20M2020%20Series%20(SEC842519313B7A)._printer._tcp.local/ device for Samsung_M2020_Series_SEC842519313B7A_: ipp://SEC842519313B7A.local:631/ipp/print MachineType: LENOVO 20HES2SF00 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/M2020.ppd', '/etc/cups/ppd/Samsung_M2020_Series_SEC842519313B7A_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/M2020.ppd: Permission denied grep: /etc/cups/ppd/Samsung_M2020_Series_SEC842519313B7A_.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2018 dmi.bios.vendor: LENOVO dmi.bios.version: N1QET77W (1.52 ) dmi.board.asset.tag: Not Available dmi.board.name: 20HES2SF00 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN1QET77W(1.52):bd07/04/2018:svnLENOVO:pn20HES2SF00:pvrThinkPadT470:rvnLENOVO:rn20HES2SF00:rvrNotDefined:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T470 dmi.product.name: 20HES2SF00 dmi.product.version: ThinkPad T470 dmi.sys.vendor: LENOVO ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1785790 Title: printer does not start print job Samsung M2020 Status in cups package in Ubuntu: New Bug description: Right after starting the print job a window pops up that the job has completed but nothing happend. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CupsErrorLog: E [07/Aug/2018:11:44:07 +0200] [Client 132] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/M2020) from localhost CurrentDesktop: ubuntu:GNOME Date: Tue Aug 7 11:46:05 2018 InstallationDate: Installed on 2018-08-03 (3 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Lpstat: device for M2020: dnssd://Samsung%20M2020%20Series%20(SEC842519313B7A)._printer._tcp.local/ device for Samsung_M2020_Series_SEC842519313B7A_: ipp://SEC842519313B7A.local:631/ipp/print MachineType: LENOVO 20HES2SF00 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/M2020.ppd', '/etc/cups/ppd/Samsung_M2020_Series_SEC842519313B7A_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/M2020.ppd: Permission denied grep: /etc/cups/ppd/Samsung_M2020_Series_SEC842519313B7A_.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2018 dmi.bios.vendor: LENOVO dmi.bios.version: N1QET77W (1.52 ) dmi.board.asset.tag: Not Available dmi.board.name: 20HES2SF00 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN1QET77W(1.52):bd07/04/2018:svnLENOVO:pn20HES2SF00:pvrThinkPadT470:rvnLENOVO:rn20HES2SF00:rvrNotDefined:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T470 dmi.product.name: 20HES2SF00 dmi.product.version: ThinkPad T470 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1785790/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp