Hello Reuben, Thank you for submitting this bug and reporting a problem with cups and printing. You made this bug report some time ago and Ubuntu has been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know, and in the current version, run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better. G -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/368977 Title: System print config "forgets" printer status / settings on reboot Status in CUPS: New Status in Gnome Print: Incomplete Status in System Config Printer: Incomplete Status in cups package in Ubuntu: Incomplete Status in kubuntu-meta package in Ubuntu: Invalid Status in system-config-printer package in Ubuntu: Incomplete Bug description: I will update this bug the next time it happens. If anybody can suggest debugging information that would be helpful, I'll include it. So far, this has happened twice, both in very recent versions of KDE 4.2 (Kubuntu 9.04; I was on the RCs). I have a Laserjet 8150. I try to print (e.g. from Firefox), choose the printer, and nothing happens. Then I look in the KDE printer applet, and it says the printer is unavailable, or busy, or... No combination of restarting the printer, clearing the print job queue, or restarting the computer seems to work. The only workaround I have is to go through KDE's printer configuration and remove/install the printer. After that, it works. My working theory based on this is that something about the printer config is being screwed up. Before a week or so ago, I never had this problem, and the printer worked reliably. So, it's a recent bug. At what point in the workflow I don't know. More information when I have it. To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/368977/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp