Hello Anitshrestha Thank you for submitting this bug and reporting a problem with updating the cups package. You made this bug report in 2014 and there have been several versions of Ubuntu and cups since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you run the following (only once): apport-collect 1310192 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and cups better. G ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1310192 Title: package cups 1.6.1-0ubuntu11.5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 Status in cups package in Ubuntu: Incomplete Bug description: anit@anit-ThinkPad-T520:~$ sudo apt-get upgrade [sudo] password for anit: Sorry, try again. [sudo] password for anit: Reading package lists... Done Building dependency tree Reading state information... Done The following packages have been kept back: apport apport-gtk cups-filters firefox gir1.2-gtk-3.0 gnome-online-accounts gnome-screensaver initramfs-tools initramfs-tools-bin language-selector-common language-selector-gnome libcupsfilters1 libgail-3-0 libgoa-1.0-0 libgoa-1.0-common libgtk-3-0 libgtk-3-bin libgtk-3-common libpoppler-glib8 libpython2.7 librsvg2-2 librsvg2-common libxml2 libxml2:i386 poppler-utils python-libxml2 python2.7 python2.7-minimal software-properties-common software-properties-gtk telepathy-gabble telepathy-idle thunderbird thunderbird-gnome-support thunderbird-locale-en udisks 0 upgraded, 0 newly installed, 0 to remove and 36 not upgraded. 3 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? Y Setting up cups (1.6.1-0ubuntu11.5) ... AppArmor parser error for /etc/apparmor.d/usr.sbin.cupsd in /etc/apparmor.d/usr.sbin.cupsd at line 24: Invalid capability block_suspend. start: Job failed to start invoke-rc.d: initscript cups, action "start" failed. dpkg: error processing cups (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already dpkg: dependency problems prevent configuration of printer-driver-hpcups: printer-driver-hpcups depends on cups; however: Package cups is not configured yet. dpkg: error processing printer-driver-hpcups (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already dpkg: dependency problems prevent configuration of hplip: hplip depends on printer-driver-hpcups (= 3.12.6-3ubuntu4.3); however: Package printer-driver-hpcups is not configured yet. hplip depends on cups (>= 1.1.20); however: Package cups is not configured yet. dpkg: error processing hplip (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already Errors were encountered while processing: cups printer-driver-hpcups hplip E: Sub-process /usr/bin/dpkg returned an error code (1) anit@anit-ThinkPad-T520:~$ sudo apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done The following packages have been kept back: apport apport-gtk cups-filters firefox gir1.2-gtk-3.0 gnome-online-accounts gnome-screensaver initramfs-tools initramfs-tools-bin language-selector-common language-selector-gnome libcupsfilters1 libgail-3-0 libgoa-1.0-0 libgoa-1.0-common libgtk-3-0 libgtk-3-bin libgtk-3-common libpoppler-glib8 libpython2.7 librsvg2-2 librsvg2-common libxml2 libxml2:i386 poppler-utils python-libxml2 python2.7 python2.7-minimal software-properties-common software-properties-gtk telepathy-gabble telepathy-idle thunderbird thunderbird-gnome-support thunderbird-locale-en udisks 0 upgraded, 0 newly installed, 0 to remove and 36 not upgraded. 3 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? Y Setting up cups (1.6.1-0ubuntu11.5) ... AppArmor parser error for /etc/apparmor.d/usr.sbin.cupsd in /etc/apparmor.d/usr.sbin.cupsd at line 24: Invalid capability block_suspend. start: Job failed to start invoke-rc.d: initscript cups, action "start" failed. dpkg: error processing cups (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already dpkg: dependency problems prevent configuration of printer-driver-hpcups: printer-driver-hpcups depends on cups; however: Package cups is not configured yet. dpkg: error processing printer-driver-hpcups (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already dpkg: dependency problems prevent configuration of hplip: hplip depends on printer-driver-hpcups (= 3.12.6-3ubuntu4.3); however: Package printer-driver-hpcups is not configured yet. hplip depends on cups (>= 1.1.20); however: Package cups is not configured yet. dpkg: error processing hplip (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already Errors were encountered while processing: cups printer-driver-hpcups hplip E: Sub-process /usr/bin/dpkg returned an error code (1) ProblemType: Package DistroRelease: Ubuntu 12.04 Package: cups 1.6.1-0ubuntu11.5 ProcVersionSignature: Ubuntu 3.11.0-19.33~precise1-generic 3.11.10.5 Uname: Linux 3.11.0-19-generic x86_64 ApportVersion: 2.0.1-0ubuntu17.6 AptOrdering: cups: Configure printer-driver-hpcups: Configure hplip: Configure Architecture: amd64 CupsErrorLog: E [20/Apr/2014:08:30:45 +0545] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf. Date: Sun Apr 20 10:48:18 2014 ErrorMessage: subprocess installed post-installation script returned error exit status 1 InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Transport endpoint is not connected MachineType: LENOVO 423946U MarkForUpload: True Papersize: letter ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.11.0-19-generic root=UUID=40a7982e-a85f-4e3d-a7a7-e338fbdcf13e ro recovery nomodeset ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-19-generic root=UUID=40a7982e-a85f-4e3d-a7a7-e338fbdcf13e ro recovery nomodeset SourcePackage: cups Title: package cups 1.6.1-0ubuntu11.5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/06/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 8AET56WW (1.36 ) dmi.board.asset.tag: Not Available dmi.board.name: 423946U dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr8AET56WW(1.36):bd12/06/2011:svnLENOVO:pn423946U:pvrThinkPadT520:rvnLENOVO:rn423946U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 423946U dmi.product.version: ThinkPad T520 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1310192/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp