Public bug reported: the device is well connected and I am hearing the noise of the speakers they do when they are connected but if open a youtube or a site to learn a language that uses the sound ,there is no sound at all,even when I open the system setting and make a test of the sound all it seems function well but no sound
ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-26.29~16.04.2-generic 4.13.13 Uname: Linux 4.13.0-26-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: theseer9 2534 F.... pulseaudio CurrentDesktop: Unity Date: Thu Jan 11 22:45:44 2018 InstallationDate: Installed on 2018-01-05 (6 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed Symptom_Card: Built-in Audio - HDA NVidia Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: theseer9 2534 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA NVidia, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/20/2008 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: PBCBR00.P27 dmi.board.vendor: Packard Bell BV dmi.board.version: 1.0 dmi.chassis.type: 3 dmi.chassis.vendor: Packard Bell BV dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrPBCBR00.P27:bd11/20/2008:svnPackardBellBV:pnIMEDIAA3507SP:pvrPTU080Y005:rvnPackardBellBV:rn:rvr1.0:cvnPackardBellBV:ct3:cvr1.0: dmi.product.name: IMEDIA A3507 SP dmi.product.version: PTU080Y005 dmi.sys.vendor: Packard Bell BV ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1742801 Title: [HDA-Intel - HDA NVidia, playback] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: the device is well connected and I am hearing the noise of the speakers they do when they are connected but if open a youtube or a site to learn a language that uses the sound ,there is no sound at all,even when I open the system setting and make a test of the sound all it seems function well but no sound ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-26.29~16.04.2-generic 4.13.13 Uname: Linux 4.13.0-26-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: theseer9 2534 F.... pulseaudio CurrentDesktop: Unity Date: Thu Jan 11 22:45:44 2018 InstallationDate: Installed on 2018-01-05 (6 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed Symptom_Card: Built-in Audio - HDA NVidia Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: theseer9 2534 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA NVidia, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/20/2008 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: PBCBR00.P27 dmi.board.vendor: Packard Bell BV dmi.board.version: 1.0 dmi.chassis.type: 3 dmi.chassis.vendor: Packard Bell BV dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrPBCBR00.P27:bd11/20/2008:svnPackardBellBV:pnIMEDIAA3507SP:pvrPTU080Y005:rvnPackardBellBV:rn:rvr1.0:cvnPackardBellBV:ct3:cvr1.0: dmi.product.name: IMEDIA A3507 SP dmi.product.version: PTU080Y005 dmi.sys.vendor: Packard Bell BV To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1742801/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp