Public bug reported: This is common in an environment where a proxy server is not properly configured via HTTP_PROXY or HTTPS_PROXY and you need to add a PPA.
The error is very cryptic unless you look at the code: sudo add-apt-repository ppa:anonymous/very-important-packages Cannot add PPA: 'ppa:~anonymous/ubuntu/very-important-packages'. ERROR: '~anonymous' user or team does not exist. Code path: https://git.launchpad.net/~usd-import-team/ubuntu/+source/software- properties/tree/softwareproperties/ppa.py?h=applied/ubuntu/xenial- updates#n305 def _get_suggested_ppa_message(user, ppa_name): try: msg = [] try: try: lp_user = get_info_from_lp(LAUNCHPAD_USER_API % user) except PPAException: return _("ERROR: '{user}' user or team does not exist.").format(user=user) # <--- this is triggered .... def get_info_from_lp(lp_url): if NEED_PYCURL: # python2 has no cert verification so we need pycurl return _get_https_content_pycurl(lp_url) else: # python3 has cert verification so we can use the buildin urllib return _get_https_content_py3(lp_url) ... def _get_https_content_pycurl(lp_url): # this is the fallback code for python2 try: callback = CurlCallback() curl = pycurl.Curl() curl.setopt(pycurl.SSL_VERIFYPEER, 1) curl.setopt(pycurl.SSL_VERIFYHOST, 2) curl.setopt(pycurl.WRITEFUNCTION, callback.body_callback) if LAUNCHPAD_PPA_CERT: curl.setopt(pycurl.CAINFO, LAUNCHPAD_PPA_CERT) curl.setopt(pycurl.URL, str(lp_url)) curl.setopt(pycurl.HTTPHEADER, ["Accept: application/json"]) curl.perform() curl.close() json_data = callback.contents except pycurl.error as e: # <--- if this errors out due to connectivity raise PPAException("Error reading %s: %s" % (lp_url, e), e) return json.loads(json_data) ** Affects: software-properties (Ubuntu) Importance: Undecided Status: New ** Tags: cpe-onsite -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to software-properties in Ubuntu. https://bugs.launchpad.net/bugs/1735218 Title: Real connectivity error is hidden from a user when PPA is added: ERROR: '~anonymous' user or team does not exist. Status in software-properties package in Ubuntu: New Bug description: This is common in an environment where a proxy server is not properly configured via HTTP_PROXY or HTTPS_PROXY and you need to add a PPA. The error is very cryptic unless you look at the code: sudo add-apt-repository ppa:anonymous/very-important-packages Cannot add PPA: 'ppa:~anonymous/ubuntu/very-important-packages'. ERROR: '~anonymous' user or team does not exist. Code path: https://git.launchpad.net/~usd-import-team/ubuntu/+source/software- properties/tree/softwareproperties/ppa.py?h=applied/ubuntu/xenial- updates#n305 def _get_suggested_ppa_message(user, ppa_name): try: msg = [] try: try: lp_user = get_info_from_lp(LAUNCHPAD_USER_API % user) except PPAException: return _("ERROR: '{user}' user or team does not exist.").format(user=user) # <--- this is triggered .... def get_info_from_lp(lp_url): if NEED_PYCURL: # python2 has no cert verification so we need pycurl return _get_https_content_pycurl(lp_url) else: # python3 has cert verification so we can use the buildin urllib return _get_https_content_py3(lp_url) ... def _get_https_content_pycurl(lp_url): # this is the fallback code for python2 try: callback = CurlCallback() curl = pycurl.Curl() curl.setopt(pycurl.SSL_VERIFYPEER, 1) curl.setopt(pycurl.SSL_VERIFYHOST, 2) curl.setopt(pycurl.WRITEFUNCTION, callback.body_callback) if LAUNCHPAD_PPA_CERT: curl.setopt(pycurl.CAINFO, LAUNCHPAD_PPA_CERT) curl.setopt(pycurl.URL, str(lp_url)) curl.setopt(pycurl.HTTPHEADER, ["Accept: application/json"]) curl.perform() curl.close() json_data = callback.contents except pycurl.error as e: # <--- if this errors out due to connectivity raise PPAException("Error reading %s: %s" % (lp_url, e), e) return json.loads(json_data) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1735218/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp