Please follow the instructions in the "USB Printer" section on https://wiki.ubuntu.com/DebuggingPrintingProblems.
** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1721600 Title: usb canon pixma g2000 not detected Status in cups package in Ubuntu: Incomplete Bug description: i bought a new printer that doesn't get detected when i connect to the usb port on my computer. doesn't even show any changes happening when i track connections to the usb ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups 2.1.3-4ubuntu0.3 ProcVersionSignature: Ubuntu 4.10.0-35.39~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-35-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CurrentDesktop: Unity Date: Thu Oct 5 23:02:33 2017 EcryptfsInUse: Yes InstallationDate: Installed on 2017-09-29 (6 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) Lpstat: device for G2000series-TurboPrint: parallel:/dev/lp0 MachineType: LENOVO 2347CTO Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/G2000series-TurboPrint.ppd'] failed with exit code 2: grep: /etc/cups/ppd/G2000series-TurboPrint.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-35-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/07/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G1ET45WW (1.20 ) dmi.board.asset.tag: Not Available dmi.board.name: 2347CTO dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG1ET45WW(1.20):bd08/07/2012:svnLENOVO:pn2347CTO:pvrThinkPadT430:rvnLENOVO:rn2347CTO:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2347CTO dmi.product.version: ThinkPad T430 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1721600/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp