David, have you tried setting the speaker mode to A2DP in sound settings? If it defaulted to headset mode then it might indeed be in low quality mono mode. Make sure the correct mode is set in your sound settings.
It's meant to choose high quality by default but that doesn't always work. Once you correct the setting it should be remembered. ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Incomplete Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device????? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp