Public bug reported: 1) Description: Ubuntu 16.04.2 LTS Release: 16.04
2) alsa-base: Installed: 1.0.25+dfsg-0ubuntu5 Candidate: 1.0.25+dfsg-0ubuntu5 Version table: *** 1.0.25+dfsg-0ubuntu5 500 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu xenial/main i386 Packages 100 /var/lib/dpkg/status 3) I expected to have working sound. On an upgrade from 14.04 LTS I would get an occasional pop or intro sound as Ubuntu booted up and then it would be silent. I worked through all of the sound guides I could but nothing worked. Actually, now I don't even get any sound at all. 4) Silence will fall when the question is asked, happened. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-82.105-generic 4.4.70 Uname: Linux 4.4.0-82-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: geoffrey 2180 F.... pulseaudio CurrentDesktop: Unity Date: Sat Jun 24 22:50:06 2017 InstallationDate: Installed on 2013-08-06 (1418 days ago) InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213) PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: geoffrey 2180 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2017-06-13 (11 days ago) dmi.bios.date: 06/26/2012 dmi.bios.vendor: INSYDE dmi.bios.version: 2.60 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Base Board Product Name dmi.board.vendor: Intel Corp. dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr2.60:bd06/26/2012:svnTOSHIBA:pnSatelliteL745:pvrPSK0YU-0D102G:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite L745 dmi.product.version: PSK0YU-0D102G dmi.sys.vendor: TOSHIBA mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-06-24T22:42:56.987018 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug third-party-packages xenial ** Attachment added: "hardware.txt" https://bugs.launchpad.net/bugs/1700318/+attachment/4902593/+files/hardware.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1700318 Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: 1) Description: Ubuntu 16.04.2 LTS Release: 16.04 2) alsa-base: Installed: 1.0.25+dfsg-0ubuntu5 Candidate: 1.0.25+dfsg-0ubuntu5 Version table: *** 1.0.25+dfsg-0ubuntu5 500 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu xenial/main i386 Packages 100 /var/lib/dpkg/status 3) I expected to have working sound. On an upgrade from 14.04 LTS I would get an occasional pop or intro sound as Ubuntu booted up and then it would be silent. I worked through all of the sound guides I could but nothing worked. Actually, now I don't even get any sound at all. 4) Silence will fall when the question is asked, happened. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-82.105-generic 4.4.70 Uname: Linux 4.4.0-82-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: geoffrey 2180 F.... pulseaudio CurrentDesktop: Unity Date: Sat Jun 24 22:50:06 2017 InstallationDate: Installed on 2013-08-06 (1418 days ago) InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213) PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: geoffrey 2180 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2017-06-13 (11 days ago) dmi.bios.date: 06/26/2012 dmi.bios.vendor: INSYDE dmi.bios.version: 2.60 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Base Board Product Name dmi.board.vendor: Intel Corp. dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr2.60:bd06/26/2012:svnTOSHIBA:pnSatelliteL745:pvrPSK0YU-0D102G:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite L745 dmi.product.version: PSK0YU-0D102G dmi.sys.vendor: TOSHIBA mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-06-24T22:42:56.987018 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1700318/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp