Public bug reported:
When listening to music through the headphone jack it is normal in the
right channel but very quiet in the left.
Have tried different headphones with the same result.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: sbanks 1581 F...m pulseaudio
/dev/snd/pcmC0D0p: sbanks 1581 F...m pulseaudio
/dev/snd/controlC0: sbanks 1581 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue May 16 10:51:17 2017
InstallationDate: Installed on 2017-05-15 (0 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: None of the above
Title: [XPS 15 9560, Realtek ALC3266, Black Headphone Out, Left] Playback
problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/21/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.2
dmi.board.name: 05FFDN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.2:bd03/21/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug zesty
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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1690962
Title:
[XPS 15 9560, Realtek ALC3266, Black Headphone Out, Left] Audio Quiet
in Left Channel
Status in alsa-driver package in Ubuntu:
New
Bug description:
When listening to music through the headphone jack it is normal in the
right channel but very quiet in the left.
Have tried different headphones with the same result.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: sbanks 1581 F...m pulseaudio
/dev/snd/pcmC0D0p: sbanks 1581 F...m pulseaudio
/dev/snd/controlC0: sbanks 1581 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue May 16 10:51:17 2017
InstallationDate: Installed on 2017-05-15 (0 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: None of the above
Title: [XPS 15 9560, Realtek ALC3266, Black Headphone Out, Left] Playback
problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/21/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.2
dmi.board.name: 05FFDN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.2:bd03/21/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
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