Public bug reported: Please consider a less dramatic end-user notification for "problem" notifications.
I'm transitioning long-time Microsoft Windows and some Apple Mac users to Ubuntu. Often, they are "change resistant" -- looking for any reason to claim that Ubuntu(Linux) is not "as good", etc.. Please consider changing the user-facing crash dialogs with wording such as: <b>Correcting for system anomaly</b> Submitting report to authors. [ Continue ] Then, silently gather report data and submit to maintainers/developers. More often then not, in my experience, these crashes are recoverable and deal with things like: cups-browsed, hpps, Xorg, etc. which are foreign concepts to end-users anyway. Make the current developer/technician friendly notifications an opt-in config from an 'update-alternatives' or similar post-install process. Thank you for your consideration in making Ubuntu an easier transition for non-technical end-users and their sysadmins. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: apport-gtk 2.20.4-0ubuntu4 ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 Uname: Linux 4.10.0-20-generic x86_64 ApportLog: ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CrashReports: 600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded 640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash 644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload CurrentDesktop: GNOME Date: Thu May 11 07:33:43 2017 EcryptfsInUse: Yes InstallationDate: Installed on 2017-05-09 (1 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: apport (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug zesty ** Description changed: Please consider a less dramatic end-user notification for "problem" notifications. I'm transitioning long-time Microsoft Windows and some Apple Mac users to Ubuntu. Often, they are "change resistant" -- looking for any reason to claim that Ubuntu(Linux) is not "as good", etc.. Please consider changing the user-facing crash dialogs with wording such as: "Correcting for system anomaly Submitting report to authors" - [ Continue ] - + [ Continue ] Then, silently gather report data and submit to maintainers/developers. More often then not, in my experience, these crashes are recoverable and deal with things like: cups-browsed, hpps, Xorg, etc. which are foreign concepts to end-users anyway. Make the current developer/technician friendly notifications an opt-in - config from a 'update-alternatives' or similar post-install process. + config from an 'update-alternatives' or similar post-install process. - - Thank you for your consideration in making Ubuntu an easier transition for non-technical end-users and their sysadmins. + Thank you for your consideration in making Ubuntu an easier transition + for non-technical end-users and their sysadmins. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: apport-gtk 2.20.4-0ubuntu4 ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 Uname: Linux 4.10.0-20-generic x86_64 ApportLog: - + ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CrashReports: - 600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded - 640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash - 644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload + 600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded + 640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash + 644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload CurrentDesktop: GNOME Date: Thu May 11 07:33:43 2017 EcryptfsInUse: Yes InstallationDate: Installed on 2017-05-09 (1 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) ** Description changed: Please consider a less dramatic end-user notification for "problem" notifications. I'm transitioning long-time Microsoft Windows and some Apple Mac users to Ubuntu. Often, they are "change resistant" -- looking for any reason to claim that Ubuntu(Linux) is not "as good", etc.. Please consider changing the user-facing crash dialogs with wording such as: - "Correcting for system anomaly - Submitting report to authors" + [b]Correcting for system anomaly[/b] + + Submitting report to authors. + [ Continue ] + Then, silently gather report data and submit to maintainers/developers. More often then not, in my experience, these crashes are recoverable and deal with things like: cups-browsed, hpps, Xorg, etc. which are foreign concepts to end-users anyway. Make the current developer/technician friendly notifications an opt-in config from an 'update-alternatives' or similar post-install process. Thank you for your consideration in making Ubuntu an easier transition for non-technical end-users and their sysadmins. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: apport-gtk 2.20.4-0ubuntu4 ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 Uname: Linux 4.10.0-20-generic x86_64 ApportLog: ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CrashReports: 600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded 640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash 644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload CurrentDesktop: GNOME Date: Thu May 11 07:33:43 2017 EcryptfsInUse: Yes InstallationDate: Installed on 2017-05-09 (1 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) ** Description changed: Please consider a less dramatic end-user notification for "problem" notifications. I'm transitioning long-time Microsoft Windows and some Apple Mac users to Ubuntu. Often, they are "change resistant" -- looking for any reason to claim that Ubuntu(Linux) is not "as good", etc.. Please consider changing the user-facing crash dialogs with wording such as: - [b]Correcting for system anomaly[/b] + <b>Correcting for system anomaly</b> Submitting report to authors. - [ Continue ] - Then, silently gather report data and submit to maintainers/developers. More often then not, in my experience, these crashes are recoverable and deal with things like: cups-browsed, hpps, Xorg, etc. which are foreign concepts to end-users anyway. Make the current developer/technician friendly notifications an opt-in config from an 'update-alternatives' or similar post-install process. Thank you for your consideration in making Ubuntu an easier transition for non-technical end-users and their sysadmins. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: apport-gtk 2.20.4-0ubuntu4 ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 Uname: Linux 4.10.0-20-generic x86_64 ApportLog: ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CrashReports: 600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded 640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash 644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload CurrentDesktop: GNOME Date: Thu May 11 07:33:43 2017 EcryptfsInUse: Yes InstallationDate: Installed on 2017-05-09 (1 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1690143 Title: More end-user friendly dialogs on crash notifications Status in apport package in Ubuntu: New Bug description: Please consider a less dramatic end-user notification for "problem" notifications. I'm transitioning long-time Microsoft Windows and some Apple Mac users to Ubuntu. Often, they are "change resistant" -- looking for any reason to claim that Ubuntu(Linux) is not "as good", etc.. Please consider changing the user-facing crash dialogs with wording such as: <b>Correcting for system anomaly</b> Submitting report to authors. [ Continue ] Then, silently gather report data and submit to maintainers/developers. More often then not, in my experience, these crashes are recoverable and deal with things like: cups-browsed, hpps, Xorg, etc. which are foreign concepts to end-users anyway. Make the current developer/technician friendly notifications an opt-in config from an 'update-alternatives' or similar post-install process. Thank you for your consideration in making Ubuntu an easier transition for non-technical end-users and their sysadmins. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: apport-gtk 2.20.4-0ubuntu4 ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 Uname: Linux 4.10.0-20-generic x86_64 ApportLog: ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CrashReports: 600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded 640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash 644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload CurrentDesktop: GNOME Date: Thu May 11 07:33:43 2017 EcryptfsInUse: Yes InstallationDate: Installed on 2017-05-09 (1 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1690143/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp