Possible duplicate: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1583801
I've been trying to fix this issue for hours. Now I got the sound working by running this in the terminal: sactl restore -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1679307 Title: [XPS 15 9560, Realtek ALC3266, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: My speakers are working on my Dell XPS 15 9560. But when I connect headphones to the computer there is no sound at all. Tried different headphones that should work. ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.8.0-45.48-generic 4.8.17 Uname: Linux 4.8.0-45-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: klas 2471 F.... pulseaudio CurrentDesktop: Unity Date: Mon Apr 3 22:44:05 2017 InstallationDate: Installed on 2017-03-22 (12 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: klas 2471 F.... pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [XPS 15 9560, Realtek ALC3266, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 05FFDN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd01/18/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1679307/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
