Public bug reported:

received error trying to download OS updates  Received broken count
error.  Completely new to ubutu and I do not know how to correcte.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.8.0-41.44~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-41-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CupsErrorLog:
 
Date: Mon Mar 27 11:43:00 2017
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2017-02-18 (36 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
Lpstat: device for HP-Deskjet-3510-series: 
hp:/usb/Deskjet_3510_series?serial=CN3741NQZY05Y7
MachineType: Dell Inc. Studio XPS 9100
Papersize: letter
PpdFiles: HP-Deskjet-3510-series: HP Deskjet 3510 Series, hpcups 3.16.3
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.8.0-41-generic 
root=UUID=4d6b665c-cece-4a4e-8dae-ff0de456a905 ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-41-generic 
root=UUID=4d6b665c-cece-4a4e-8dae-ff0de456a905 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt  1.2.19
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new 
pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/21/2010
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A04
dmi.board.name: 05DN3X
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: 
dmi:bvnDellComputerCorporation:bvrA04:bd10/21/2010:svnDellInc.:pnStudioXPS9100:pvr00:rvnDellInc.:rn05DN3X:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:
dmi.product.name: Studio XPS 9100
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package need-duplicate-check third-party-packages xenial

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1676515

Title:
  package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
  pre-removal script returned error exit status 1

Status in cups package in Ubuntu:
  New

Bug description:
  received error trying to download OS updates  Received broken count
  error.  Completely new to ubutu and I do not know how to correcte.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4
  ProcVersionSignature: Ubuntu 4.8.0-41.44~16.04.1-generic 4.8.17
  Uname: Linux 4.8.0-41-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CupsErrorLog:
   
  Date: Mon Mar 27 11:43:00 2017
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationDate: Installed on 2017-02-18 (36 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
  Lpstat: device for HP-Deskjet-3510-series: 
hp:/usb/Deskjet_3510_series?serial=CN3741NQZY05Y7
  MachineType: Dell Inc. Studio XPS 9100
  Papersize: letter
  PpdFiles: HP-Deskjet-3510-series: HP Deskjet 3510 Series, hpcups 3.16.3
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.8.0-41-generic 
root=UUID=4d6b665c-cece-4a4e-8dae-ff0de456a905 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-41-generic 
root=UUID=4d6b665c-cece-4a4e-8dae-ff0de456a905 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.19
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new 
pre-removal script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/21/2010
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A04
  dmi.board.name: 05DN3X
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellComputerCorporation:bvrA04:bd10/21/2010:svnDellInc.:pnStudioXPS9100:pvr00:rvnDellInc.:rn05DN3X:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:
  dmi.product.name: Studio XPS 9100
  dmi.product.version: 00
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1676515/+subscriptions

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