Public bug reported:

When i play music, through my built in speakers, i don't have an issue. 
But when i play it through my headphones is sometimes have problems. The music 
plays a lot slower, like in slow motion. When i switch to my builtin speakers, 
i notice that the rhythm is again what it should be. switching back to my 
headphones, it's again a lot slower.
Once the issue is happening, i need to reboot my computer to have normal 
playback on my headphones again.

For some reason, i have the feeling that the issue is occurring 90% of
the time after the computer has been locked, or in hibernation. But
there are moments when it's already slow at startup.

my setup: laptop, connected to external screen (Dell UltraSharp U2515H) by 
HDMI. Headphones connected to the external screen. 
But if i connect the headphones straight away on the laptop, i have the same 
issue.

So to conclude:
When i turn on my music i expect that the playback speed of youtube or 
livestreams should be at normal rate, and that the rate does not change when i 
switch from headphones to builtin speakers or vice versa


==================================
Description:    Ubuntu 16.04.2 LTS
Release:        16.04
==================================
alsaplayer-alsa:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-base:
  Installed: 1.0.25+dfsg-0ubuntu5
  Candidate: 1.0.25+dfsg-0ubuntu5
  Version table:
 *** 1.0.25+dfsg-0ubuntu5 500
        500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        500 http://archive.ubuntu.com/ubuntu xenial/main i386 Packages
        100 /var/lib/dpkg/status
alsa-source:
  Installed: (none)
  Candidate: 1.0.25+dfsg-0ubuntu5
  Version table:
     1.0.25+dfsg-0ubuntu5 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
        500 http://archive.ubuntu.com/ubuntu xenial/universe i386 Packages
alsamixergui:
  Installed: (none)
  Candidate: 0.9.0rc2-1-9.1
  Version table:
     0.9.0rc2-1-9.1 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-output:
  Installed: (none)
  Candidate: (none)
  Version table:
alsaplayer:
  Installed: (none)
  Candidate: (none)
  Version table:
alsaplayer-jack:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-common:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa:
  Installed: (none)
  Candidate: (none)
  Version table:
alsaplayer-esd:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-gtk:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-utils:
  Installed: 1.1.0-0ubuntu5
  Candidate: 1.1.0-0ubuntu5
  Version table:
 *** 1.1.0-0ubuntu5 500
        500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        100 /var/lib/dpkg/status
alsaplayer-text:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-firmware-loaders:
  Installed: (none)
  Candidate: 1.1.0-0ubuntu1
  Version table:
     1.1.0-0ubuntu1 500
        500 http://archive.ubuntu.com/ubuntu xenial/multiverse amd64 Packages
alsaplayer-xosd:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-tools:
  Installed: (none)
  Candidate: 1.1.0-0ubuntu1
  Version table:
     1.1.0-0ubuntu1 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-nas:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-oss:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-interface:
  Installed: (none)
  Candidate: (none)
  Version table:
alsaplayer-daemon:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-tools-gui:
  Installed: (none)
  Candidate: 1.1.0-0ubuntu1
  Version table:
     1.1.0-0ubuntu1 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-oss:
  Installed: (none)
  Candidate: 1.0.28-1ubuntu1
  Version table:
     1.0.28-1ubuntu1 500
        500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
Uname: Linux 4.4.0-66-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC1D0c:   stijn      2402 F...m pulseaudio
 /dev/snd/controlC1:  stijn      2402 F.... pulseaudio
 /dev/snd/controlC0:  stijn      2402 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Mar 24 10:01:46 2017
InstallationDate: Installed on 2015-09-21 (549 days ago)
InstallationMedia: It
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Built-in Audio - HDA Intel HDMI
Symptom_Jack: Digital Out, HDMI
Symptom_Type: None of the above
Title: [Latitude E5550, Intel Broadwell HDMI, Digital Out, HDMI] Playback 
problem
UpgradeStatus: Upgraded to xenial on 2016-11-08 (135 days ago)
dmi.bios.date: 01/05/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0JPRM5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd01/05/2015:svnDellInc.:pnLatitudeE5550:pvr01:rvnDellInc.:rn0JPRM5:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5550
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages xenial

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1675703

Title:
  [Latitude E5550, Intel Broadwell HDMI, Digital Out, HDMI] Playback
  problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  When i play music, through my built in speakers, i don't have an issue. 
  But when i play it through my headphones is sometimes have problems. The 
music plays a lot slower, like in slow motion. When i switch to my builtin 
speakers, i notice that the rhythm is again what it should be. switching back 
to my headphones, it's again a lot slower.
  Once the issue is happening, i need to reboot my computer to have normal 
playback on my headphones again.

  For some reason, i have the feeling that the issue is occurring 90% of
  the time after the computer has been locked, or in hibernation. But
  there are moments when it's already slow at startup.

  my setup: laptop, connected to external screen (Dell UltraSharp U2515H) by 
HDMI. Headphones connected to the external screen. 
  But if i connect the headphones straight away on the laptop, i have the same 
issue.

  So to conclude:
  When i turn on my music i expect that the playback speed of youtube or 
livestreams should be at normal rate, and that the rate does not change when i 
switch from headphones to builtin speakers or vice versa

  
  ==================================
  Description:  Ubuntu 16.04.2 LTS
  Release:      16.04
  ==================================
  alsaplayer-alsa:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-base:
    Installed: 1.0.25+dfsg-0ubuntu5
    Candidate: 1.0.25+dfsg-0ubuntu5
    Version table:
   *** 1.0.25+dfsg-0ubuntu5 500
          500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          500 http://archive.ubuntu.com/ubuntu xenial/main i386 Packages
          100 /var/lib/dpkg/status
  alsa-source:
    Installed: (none)
    Candidate: 1.0.25+dfsg-0ubuntu5
    Version table:
       1.0.25+dfsg-0ubuntu5 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
          500 http://archive.ubuntu.com/ubuntu xenial/universe i386 Packages
  alsamixergui:
    Installed: (none)
    Candidate: 0.9.0rc2-1-9.1
    Version table:
       0.9.0rc2-1-9.1 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-output:
    Installed: (none)
    Candidate: (none)
    Version table:
  alsaplayer:
    Installed: (none)
    Candidate: (none)
    Version table:
  alsaplayer-jack:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-common:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa:
    Installed: (none)
    Candidate: (none)
    Version table:
  alsaplayer-esd:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-gtk:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-utils:
    Installed: 1.1.0-0ubuntu5
    Candidate: 1.1.0-0ubuntu5
    Version table:
   *** 1.1.0-0ubuntu5 500
          500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          100 /var/lib/dpkg/status
  alsaplayer-text:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-firmware-loaders:
    Installed: (none)
    Candidate: 1.1.0-0ubuntu1
    Version table:
       1.1.0-0ubuntu1 500
          500 http://archive.ubuntu.com/ubuntu xenial/multiverse amd64 Packages
  alsaplayer-xosd:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-tools:
    Installed: (none)
    Candidate: 1.1.0-0ubuntu1
    Version table:
       1.1.0-0ubuntu1 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-nas:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-oss:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-interface:
    Installed: (none)
    Candidate: (none)
    Version table:
  alsaplayer-daemon:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-tools-gui:
    Installed: (none)
    Candidate: 1.1.0-0ubuntu1
    Version table:
       1.1.0-0ubuntu1 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-oss:
    Installed: (none)
    Candidate: 1.0.28-1ubuntu1
    Version table:
       1.0.28-1ubuntu1 500
          500 http://archive.ubuntu.com/ubuntu xenial/universe amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
  Uname: Linux 4.4.0-66-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   stijn      2402 F...m pulseaudio
   /dev/snd/controlC1:  stijn      2402 F.... pulseaudio
   /dev/snd/controlC0:  stijn      2402 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Mar 24 10:01:46 2017
  InstallationDate: Installed on 2015-09-21 (549 days ago)
  InstallationMedia: It
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
  Symptom_Card: Built-in Audio - HDA Intel HDMI
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: None of the above
  Title: [Latitude E5550, Intel Broadwell HDMI, Digital Out, HDMI] Playback 
problem
  UpgradeStatus: Upgraded to xenial on 2016-11-08 (135 days ago)
  dmi.bios.date: 01/05/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0JPRM5
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd01/05/2015:svnDellInc.:pnLatitudeE5550:pvr01:rvnDellInc.:rn0JPRM5:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5550
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1675703/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to