Public bug reported:
After I upgraded to Ubuntu 16.04.2 my Plantronics USB Headset C520
stopped working properly.
When plug the USB headset, it starts working, but suddenly, the sound
stops, beginning background noises.
Other point is that a youtube video can not be paused. If you do so, the
headset, on the same way, stops reproducing the video sound and begans
reproducing noises.
It seems something related to Kernel 4.8 in my opinion.
Before, on Ubuntu 16.04.1 (old Kernel), my Plantronics C520 was properly
working.
Thanks in advance
Paulo
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.8.0-39.42~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-39-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Mar 2 17:57:18 2017
InstallationDate: Installed on 2017-02-20 (10 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Plantronics C520 - Plantronics C520
Symptom_Type: Sound works for a while, then breaks
Title: [USB-Audio - Plantronics C520, playback] fails after a while
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/11/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2801
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2801:bd11/11/2015:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1669587
Title:
[USB-Audio - Plantronics C520, playback] fails after a while
Status in alsa-driver package in Ubuntu:
New
Bug description:
After I upgraded to Ubuntu 16.04.2 my Plantronics USB Headset C520
stopped working properly.
When plug the USB headset, it starts working, but suddenly, the sound
stops, beginning background noises.
Other point is that a youtube video can not be paused. If you do so,
the headset, on the same way, stops reproducing the video sound and
begans reproducing noises.
It seems something related to Kernel 4.8 in my opinion.
Before, on Ubuntu 16.04.1 (old Kernel), my Plantronics C520 was
properly working.
Thanks in advance
Paulo
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.8.0-39.42~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-39-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Mar 2 17:57:18 2017
InstallationDate: Installed on 2017-02-20 (10 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Plantronics C520 - Plantronics C520
Symptom_Type: Sound works for a while, then breaks
Title: [USB-Audio - Plantronics C520, playback] fails after a while
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/11/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2801
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2801:bd11/11/2015:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
To manage notifications about this bug go to:
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