Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: apport (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1471752
Title:
apport fails to capture Package field when pinger from squid3 crashes
Status in apport package in Ubuntu:
Confirmed
Bug description:
Summary: The problem is either that apport fails to associate
/usr/lib/squid3/pinger with the squid3 package, or that apport-retrace
fails to parse a crash report.
Apport has captured some information in a crash file (attached)
regarding a crash of the pinger process from the squid3 package. When
I run apport-retrace, I get the following error message:
# apport-retrace -s -S system /var/crash/_usr_lib_squid3_pinger.0.crash
ERROR: report file does not contain one of the required fields: CoreDump
DistroRelease Package ExecutablePath
The crash report contains the CoreDump, DistroRelease and
ExecutablePath fields, but does not contain the Package field.
This line appears in the kernel log when pinger crashes:
[6017418.123570] pinger[16002]: segfault at 3e822f940098 ip 00007f9d3be37845
sp 00007ffc798fcbb0 error 4 in libc-2.19.so[7f9d3bdb9000+1bb000]
What I expect should happen: apport captures the Package field in the crash
report, and apport-retrace is able to process the crash report.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: apport-retrace 2.14.1-0ubuntu3.11
ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
Uname: Linux 3.13.0-49-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CrashReports: 640:0:0:58707:2015-07-06 07:54:44.017688187 +0100:2015-07-06
11:28:22.003206431 +0100:/var/crash/_usr_lib_squid3_pinger.0.crash
Date: Mon Jul 6 11:38:22 2015
InstallationDate: Installed on 2012-03-26 (1196 days ago)
InstallationMedia: Mythbuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to trusty on 2014-07-20 (350 days ago)
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