Hi Daniel, I need to ask you some more information, in order to understand what's going on:
1) Can you please take a screenshot (press both volume UP and volume DOWN buttons at the same time) of the page asking you to confirm access to your account, and attach it to this bug report? 2) Please go to System Settings -> Online Accounts; do you have an UbuntuOne account there? 3) If not, please try creating the account from there. Then head back to the ubuntu store, and try installing an app from there. Does it succeed? And if you go back to the System Settings, is the UbuntuOne account still there? ** Changed in: ubuntu-system-settings-online-accounts (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntu-system-settings- online-accounts in Ubuntu. https://bugs.launchpad.net/bugs/1649419 Title: unable to install apps from ubuntu store Status in ubuntu-system-settings-online-accounts package in Ubuntu: Incomplete Bug description: Since OTA 13 I am not able to install ANY app from the ubuntu store on my BQ E5. I do click on install, then I am asked to confirm access to my UbuntuOne account and thats it, back to the install page. I tried several apps with the same negative result. I do have over 4GB free space, so that should not cause trouble. The phone has been rebooted a couple of times i.e. to upgrade to OTA 14. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings-online-accounts/+bug/1649419/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp