I've the same system and the sound card. I've installed Ubuntu 16.04. I am able to get audio from speakers and headphones but not when I insert a HDMI cable connected to my TV. The Video output is perfectly fine though. I'm using NVidia graphic driver(proprietary and tested version 361.42).
The HDMI profile in sound settings is missing too. My ALSA information is located at: http://www.alsa- project.org/db/?f=85ca372146c77ccef3fd60151d30fb86dd6c2dcf -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1072397 Title: [Dell System XPS L502X, Realtek ALC665, Speaker, Internal] No sound at all Status in pulseaudio package in Ubuntu: Confirmed Bug description: I am not able to hear sound sometimes. Please help me on this. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: pulseaudio 1:2.1-0ubuntu4 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 ApportVersion: 2.6.1-0ubuntu6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: srinu 1880 F.... pulseaudio /dev/snd/pcmC0D1p: srinu 1880 F...m pulseaudio Date: Sun Oct 28 13:14:18 2012 InstallationDate: Installed on 2012-10-20 (7 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MarkForUpload: True SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: srinu 1880 F.... pulseaudio /dev/snd/pcmC0D1p: srinu 1880 F...m pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [Dell System XPS L502X, Realtek ALC665, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/20/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0YR8NN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/20/2011:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0YR8NN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L502X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1072397/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp