Hi, did you get an answer from BQ support ? I have the same issue.
Some weeks ago, I tried to install Prey on Ubuntu Touch BQ Aquaris E4.5 with this method : http://wayneward.co.uk/ubuntu-touch/prey-on-ubuntu-touch/ It failed, but after that, even if I can't affirm it's correlated, updates apps were working but not OS : I got the notifications of OTA 33 available, if I ran the update, phone reboot, began installation, then continued the process, started... and I was still on the current version, unable to update to the last system. So I decided to save my contacts + SMS / Calls, and did a factory reset, directly from the GUI Parameters menu. Phone restarted, stayed long minutes / hours on black screen without anything written. Sometimes I make a long press on "Start" button, I well see the BQ logo on the white screen, like Antoine Denis described, but just after the complete empty black screen comes again, and nothing else... I'm in big trouble now, as I used it with 2 lines, a professional one included. Any help on this, something to do to get logs ? Thanks in advance ! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-system-compositor in Ubuntu. https://bugs.launchpad.net/bugs/1569718 Title: Ubuntu Touch (BQ Aquaris 4.5) - Does not boot after "[Volume Up] + [Power]" factory reset Status in Canonical System Image: Incomplete Status in Mir: Invalid Status in mir package in Ubuntu: Invalid Status in qtmir package in Ubuntu: Invalid Status in ubuntu-system-settings package in Ubuntu: Invalid Status in unity-system-compositor package in Ubuntu: Invalid Status in unity8 package in Ubuntu: Invalid Bug description: Today, I tried to factory reset my BQ Aquaris 4.5 Ubuntu Touch Edition with the [Volume Up] + [Power] method but since then, the phone won't boot. It only displays the BQ logo and then a black screen (it is still on but it's displaying nothing). I tried to connect the phone with adb but it doesn't seem to be recognized by the computer. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1569718/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
