Thank you. Could you also run the following commands as soon as the bug is reproduced and then attach the output files here (indicator_observer.log and indicator_backtrace.log) ?
1) dbus-send --print-reply --dest=com.canonical.TelephonyServiceIndicator /org/freedesktop/Telepathy/Client/TelephonyServiceIndicator org.freedesktop.DBus.Properties.Get string:org.freedesktop.Telepathy.Client.Observer string:ObserverChannelFilter &> indicator_observer.log 2) sudo gdb --batch -ex "thread apply all bt full" -p $(pidof telephony- service-indicator) > indicator_backtrace.log Some more questions: 1) what happens if you receive an sms from any other number after the bug is reproduced? Does it behave correctly? or once the bug is reproduced it always happens until you reboot? 2) Can you check if the count of received sms's in the welcome screen increase when you get these messages? 3) When you get the message from your operator, is the recipient number in messaging-app the same as your own sim card phone number? Or is this a carrier service phone number? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to telephony-service in Ubuntu. https://bugs.launchpad.net/bugs/1547462 Title: [notification] all received messages are not always played back Status in Canonical System Image: Triaged Status in telephony-service package in Ubuntu: New Bug description: Here is another case where received messages are not notified: SMS messages sent directly from my operator to my number. To do so I need to send the SMS into a formatted url (Percent-encoding) from my operator web site: example: to send the message "Hello World !" on the mobile connect to : https://smsapi.free-mobile.fr/sendmsg?user=login&pass=password&msg=Hello%20World%20! As well the login/password is the one supplied by my operator. This kind of SMS message will not be notified when it arrives in my BQ Aquaris Phone. Other notifications work well. This problem did not exist before OTA-9 Expected Result: This SMS also should give sound notification. phablet@ubuntu-phablet:~$ system-image-cli -i current build number: 29 device name: krillin channel: ubuntu-touch/stable/bq-aquaris.en last update: 2016-01-28 09:44:29 version version: 29 version ubuntu: 20160123.1 version tag: OTA-9 version device: 20160108-efc96d8 version custom: 20160111-926-36--vivid phablet@ubuntu-phablet:~$ To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1547462/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
