I've reinstalled my phone and recoverable problems are now owned by whoopsie.
root@ubuntu-phablet:~# ls -lh /var/crash/ total 112K -rw-r----- 1 phablet whoopsie 17K Aug 26 18:07 _usr_lib_arm-linux-gnueabihf_url-dispatcher_update-directory.32011.crash -rw-r--r-- 1 phablet whoopsie 0 Aug 26 18:07 _usr_lib_arm-linux-gnueabihf_url-dispatcher_update-directory.32011.upload -rw------- 1 whoopsie whoopsie 0 Aug 26 19:18 _usr_lib_arm-linux-gnueabihf_url-dispatcher_update-directory.32011.uploaded -rw-r--r-- 1 phablet whoopsie 92K Aug 26 18:23 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.254_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash root@ubuntu-phablet:~# system-image-cli -i current build number: 203 device name: mako channel: ubuntu-touch/utopic last update: 2014-08-26 17:34:25 version version: 203 version ubuntu: 20140821.1 version device: 20140811.1 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1361417 Title: recoverable problem crash files created which whoopsie cannot read Status in “apport” package in Ubuntu: New Bug description: I've seen it happen that recoverable problems are created that whoopsie has no permission to read and subsequently cannot upload the crash file to the error tracker. root@ubuntu-phablet:~# ls -lh /var/crash/ total 380K -rw-r----- 1 phablet whoopsie 262K Aug 25 14:20 _usr_bin_mtp-server.32011.crash -rw-r--r-- 1 phablet nopasswdlogin 0 Aug 25 14:20 _usr_bin_mtp-server.32011.upload -rw------- 1 whoopsie nopasswdlogin 0 Aug 25 14:20 _usr_bin_mtp-server.32011.uploaded -rw-r----- 1 phablet nopasswdlogin 93K Aug 25 15:00 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash -rw-r--r-- 1 phablet nopasswdlogin 0 Aug 25 15:00 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.upload -rw------- 1 whoopsie nopasswdlogin 0 Aug 25 15:00 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.uploaded And in /var/log/upstart/whoopsie.log we see: Parsing /var/crash/_usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_ lib_arm-linux-gnueabihf_bin_filemanager.32011.crash.^M ^M (whoopsie:2309): GLib-CRITICAL **: g_mapped_file_unref: assertion 'file != NULL' failed^M Unable to parse report (/var/crash/_usr_share_click_preinstalled_com.ubuntu.file manager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash): Unable to map report: Failed to open file '/var/crash/_usr_share_click_preinstalled_com.ub untu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash': o pen() failed: Permission denied^M To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1361417/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp