Can you provide a cups error_log of the problem as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log,
preferably from Ubuntu 14.04.1 LTS since 13.04 is no longer supported.
You can test without installing by using a ubuntu-desktop live-cd.
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1191607
Title:
since upgrade to Quantal, network printer doesn't print
Status in “cups” package in Ubuntu:
Incomplete
Bug description:
Prior to my upgrade to 13.04 from 12.10, I was able to configure and
print to my Samsung ML-2851ND network printer without problems. After
the upgrade, though, the printer stopped working. I have tried
several times to re-add the printer, but the result is always the
same: I succeed in adding the printer, but every attempt to print,
including just printing a test page, fails. The item just sits in the
print queue, and the printer does nothing. The computer is a laptop
connecting over wifi to a printer on the same subnet.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: cups 1.6.2-1ubuntu7
ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
Uname: Linux 3.8.0-25-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
CheckboxSubmission: 7a44f748faca509c8715ed10df6d528a
CheckboxSystem: d00f84de8a555815fa1c4660280da308
Date: Mon Jun 17 09:31:11 2013
InstallationDate: Installed on 2013-02-24 (112 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
KernLog:
Lpstat:
device for laser: ipp://koan.local:631/printers/laser
device for lasernew:
dnssd://Samsung%20ML-2850ND%20(Samsung_Laser)._ipp._tcp.local/
device for Samsung: socket://192.168.0.50:9100
MachineType: Dell Inc. Latitude E6420
MarkForUpload: True
Papersize: a4
PpdFiles:
Samsung: Generic PostScript Printer Foomatic/Postscript (recommended)
laser: Samsung ML-2850 Series PS
lasernew: Samsung ML-2850 Series PS
ProcEnviron:
LANGUAGE=en_AU:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_AU.UTF-8
SHELL=/bin/zsh
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-25-generic
root=UUID=c901659e-0c4c-498a-b8e8-fc4c572ff1d8 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to raring on 2013-05-09 (38 days ago)
dmi.bios.date: 05/11/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.asset.tag: UOM87276
dmi.board.name: 032T9K
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.asset.tag: UOM87276
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA04:bd05/11/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn032T9K:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6420
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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