The HP Envy 4500 need the hpcups driver and is supported starting with hplip
3.13.6
Ubuntu 12.10 has hplip 3.12.6 and furthermore Ubuntu 12.10 is end of life.
So please upgrade to Ubuntu 14.04.1LTS or higher and your printer will work out
of the box.
** Changed in: cups (Ubuntu)
Status: New => Fix Released
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https://bugs.launchpad.net/bugs/1261846
Title:
connected printer won't print
Status in “cups” package in Ubuntu:
Fix Released
Bug description:
A new HP envy 4500 is connected and found by Ubuntu 12.10 in system
settings. It will print a test page, but will not print from Libre
Writer. The printer and scanner works in XP
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11.4
ProcVersionSignature: Ubuntu 3.5.0-44.67-generic 3.5.7.25
Uname: Linux 3.5.0-44-generic i686
ApportVersion: 2.6.1-0ubuntu13
Architecture: i386
Date: Tue Dec 17 09:25:32 2013
InstallationDate: Installed on 2013-06-06 (194 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
Lpstat:
device for HP-ENVY-4500-series:
usb://HP/ENVY%204500%20series?serial=CN38D2P07C05X4&interface=1
device for HP-ENVY-4500-series-2:
usb://HP/ENVY%204500%20series?serial=CN38D2P07C05X4&interface=1
MachineType: Dell Inc. OptiPlex GX280
MarkForUpload: True
Papersize: letter
PpdFiles:
HP-ENVY-4500-series: HP Envy 110 Series hpijs, 3.12.6
HP-ENVY-4500-series-2: HP Envy 110 Series, hpcups 3.12.6
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-44-generic
root=UUID=39ba4490-65ed-45c0-9291-6c04da17b4ca ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/17/2004
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0G5611
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd09/17/2004:svnDellInc.:pnOptiPlexGX280:pvr:rvnDellInc.:rn0G5611:rvr:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex GX280
dmi.sys.vendor: Dell Inc.
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