This happens because online-accounts is creating a temporary account and passing that to the plug-in. I'm not quite sure how to fix this exactly, but there are a few ways for this to happen. So I'm setting this to Confirmed and Medium priority.
** Changed in: ubuntuone-credentials (Ubuntu) Status: Incomplete => Confirmed ** Changed in: ubuntuone-credentials (Ubuntu) Importance: Undecided => Medium ** Tags added: rtm14 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1322486 Title: Possible to get the ubuntu one account into a broken state Status in “ubuntuone-credentials” package in Ubuntu: Confirmed Bug description: While adding the ubuntu one account, I got distracted and navigated away from the account authentication screen. When I came back the next day, the UI had closed. I now have an Ubuntu On eaccount added, but it's greyed out. When I click on it, I can only remove it, I cannot continue the authentication process. This seems a little useless - why would I want a useless account to be aded to the system? Adding accounts should be an atomic operation - either it succeeds completely, or it doesn't touch the system at all. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntuone-credentials/+bug/1322486/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp