Good morning,
I write to you because i've a problem with my new laptop when i try to put my
mail and password to load/read in a cloud my dive.
I've tried to generate a new password, but the problem is the same.
Can you help me?
Have a new password isn't a problem!
thank you
kind regards
Mauro
Hi Mauro,
You do not give enough information to help you. Here are some questions.
After installing subsurface did you register with subsurface and received a pin
via email?
Or did you register with subsurface using your previous laptop?
Is your problem a setup problem, having already used Subsurface beforehand?
Or is your problem in using Subsurface for the first time?
Do you already have a subsurface dive log with some dives on it?
Or have you not logged any dives to subsurface yet?
Did you save these dives onto the subsurface cloud?
Is you problem that you cannot access your existing cloud dive log containing
some dives?
Or are you trying to create a cloud copy of your existing dive log?
More information would would make it easier to help you.
Kind regards,
Willem
On Friday, November 24th, 2023 at 01:16, Mauro Besana via subsurface
<[email protected]> wrote:
> Good morning,
> I write to you because i've a problem with my new laptop when i try to put my
> mail and password to load/read in a cloud my dive.
> I've tried to generate a new password, but the problem is the same.
> Can you help me?
> Have a new password isn't a problem!
>
> thank you
> kind regards
> Mauro
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