All fixed! Thanks again and have a great weekend.

Martin

On 21 jan. 2017 14:15 +0100, Miika Turkia <[email protected]>, wrote:
> I am not certain, how this is done in Windows. However, a quick look into our 
> windows source did not reveal anything else. In general, we save the log file 
> and preferences file. And that should be all.
>
> You could also try to give command line parameter "--user=new-user" when 
> starting Subsurface from a cmd prompt. This allows you to select a different 
> user with different configuration space. Thus it should not use any settings 
> that you yourself use. ("new-user" can be any user-name/string you want to 
> test with)
>
> miika
>
> On Sat, Jan 21, 2017 at 3:04 PM, Martin de Weger <[email protected] 
> (mailto:[email protected])> wrote:
> > Thanks Milka. I'll fiddle a bit with the settings for the date.
> >
> > I did change my password, restarted Subsurface and now it keeps on 
> > crashing. I'll have to look at this. If I want to remember be all traces 
> > from Subsurface (including preferences and credentials) would it be enough 
> > to remove the software and the Subsurface folder in the roaming folder of 
> > %APPDATA% or are there other locations to look at?
> >
> > After I removed all traces, I can have a clean start.
> >
> > Groeten,
> >
> > Martin
> >
> > On 21 jan. 2017 13:39 +0100, Miika Turkia <[email protected] 
> > (mailto:[email protected])>, wrote:
> > > On Sat, Jan 21, 2017 at 2:12 PM, <[email protected] 
> > > (mailto:[email protected])> wrote:
> > > >
> > > >
> > > > Hi All,
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > I downloaded the latest stable release for Windows from the website 
> > > > yesterday (i’ve got version 4.6.0 installed). When saving the settings 
> > > > after changing them I’m getting an error about the time format (no 
> > > > special characters in time format. These will be used “as-is”. This 
> > > > might not be what you want)
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> > > I have no idea, but could this be related to localization? (No problems 
> > > on my Linux system with English as the language setting.)
> > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > The second problem I encounter is that I cannot access cloud storage 
> > > > (Cannot connect to the subsurface cloud storage)
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > >
> > > Will the following work for you (something I sent for inclusion to our 
> > > FAQ less than an hour ago):
> > >
> > > +If you have configured your correct user credentials to Subsurface and 
> > > cloud authentication still fails, try to change the password on 
> > > Subsurface preferences. There has been a change in the cloud service that 
> > > can cause an error on sync, but password change with correct credentials 
> > > fixes the issue.
> > >
> > > HTH,
> > > miika
>
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