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Hi David,
On Thursday, December 08, 2005 you wrote:
> This is David with Redwire technical support. I have a user that is
> reporting a rather strange issue with this squirrelmail. I was not
> able to reproduce the issue on my end of things but he says he
> hasn't made any changes to his computer. He is using IE on XP Pro.
> He described to me the text in the emails showing up as
> "[EMAIL PROTECTED]" which is the wingdings font. I did check all of his
> settings and I did roll them all back to default. I stopped short of
> uninstalling IE and reinstalling it however.

We'd probably need more information.  What version of SquirrelMail?
Your PHP version? Does it happen on all of the users' emails?  Have
you tried getting the end user to take a screenshot of what is going
on for clarrification?  I quite often get calls like "my stuff is all
messed up" only to find the user really is just scrolled to the wrong
part of the page (I know that's not exactly the case here, but
descriptions can go missing from a panicked user).  Did you check the
"Fonts" option on the Internet Options for the user?  I cannot seem to
find Windings on my selection list, but I didn't go through all the
formats.  Have you tried renaming the user's preference file to see if
they somehow applied a weird language?

- --
Jonathan Angliss
<[EMAIL PROTECTED]>
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