Jay & others...

I'm not entirely sure if the users are logging out properly or not - I can
ask. Our users are not sharing workstations. The machine is a P4 HT with 1
GB RAM with 2.4 GB free on / and 78 GB free on /home. Our OS is FreeBSD
4.9-RELEASE-p11 and we're running php4-4.3.4.

I am attaching an example of a pref file that seems to have caused this
problem. Once I removed this pref file for the user, their account started
working again.

Here is a list of our installed plug-ins:

    1. delete_move_next
    2. translate
    3. squirrelspell
    4. newmail
    5. filters
    6. listcommands
    7. mail_fetch
    8. abook_take
    9. compatibility

Thanks,

Aaron

-----My Original Message-----
Sent: Saturday, December 04, 2004 7:31 PM
To: [EMAIL PROTECTED]
Subject: [SM-USERS] Problems with possibly corrupt pref files

We are having fairly regular problems that appear to be related to users
pref files. SquirrelMail will suddenly stop working for one of our users. A
common experience is that the user will login and see the menu, but noting
in the mailbox column and the message listing area will also be empty.

The problem will go away for the user if we remove their .pref file, but
invariably pops up again in the future.

We are using SquirrelMail 1.4.2 with Apache 1.3.29, but have been having
this problem for the past several versions of SquirrelMail that we have
installed.

Any advice would be very welcome. I searched the list archives, but could
not find anything relevant for "corrupt pref file".

Thanks,

Aaron

Attachment: example.pref
Description: Binary data

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