On Tue, July 6, 2004 11:58 pm, Alan in Toronto said:
> Simon Bryan said:
>> Hi all,
>> A number of times when I have been logged into SM it has suddenly asked
>> me
>> for my personal details again and all my other preferences have been
>> deleted, including a large number of filters!
>
> 1. Is it possible that you used a PC that had been logged into another SM
> account just before you, and that user did not log out? Or, that you
> didn't log out and you or someone else logged into another SM account just
> after you? This is a common source of corrupted or miswritten pref files.
> You can't have concurrent SM sessions on a single client box.

We are aware of the concurrent logins, but in our scenario of shared
computers this is a distinct possibility - however what we have seen is
one persons preferences being overwritten by the other. WIll keep an eye
on this.



> 2. I have seen this happen a couple of times to my account (without the

>
> The last time it occurred a server admininstrator had killed all server
> connections to stop a spammer. I was logged into SquirrelMail at that
> time. He thinks that because SM couldn't properly access those files, or
> because they were in use, the contents got wiped out and became zero
> bytes.
>
> As I say, this happened twice to me, so I'd be interested if anyone can
> confirm the admin's theory.

This has also happened to my account and there was not the double login
issue. Your scenario is possible I guess, but I am the server
admin.....maybe a flaky network connection. Again will keep an eye on it
to track it down, thanks for the clues




-- 
Simon Bryan
IT Manager
OLMC Parramatta


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