On 10/05/2019 08:52, Charlie Hull wrote:
On 09/05/2019 19:18, SAMMAR UL HASSAN wrote:
Hi Support Team,
I hope all is well. Let me explain what we are, what we are
currently doing & what we want from you.
We are IT based healthcare company, providing healthcare software
services (EHR/EMR) to doctors across the U.S. In many important
modules of our products we have implemented SOLR based smart search.
We know the basics of SOLR & we are doing well to achieve our
requirements but we face some issues time to time and try to resolve
as per our best knowledge. At this moment, we are facing the attached
errors and need your support to resolve this issue permanently. We
will appreciate if you arrange the call to discuss this issue. In
case any additional information please let us know.
Hi,
Solr is an open source product, so you have various options to get
support. I'm assuming you've already done your own research around the
issues you're facing.
1. ask on this mailing list, providing as much detail as you can, and
hopefully someone will be able to help - but be aware that those who
respond are volunteering their time from often very busy lives - and
no-one is likely to want to arrange a call.
2. engage a professional services company (disclaimer: I work for
OpenSource Connections who provide this sort of help, there are many
others - see https://wiki.apache.org/solr/Support for individuals and
companies who know Solr)
3. train up your own team on Solr, there are many courses available.
4. this list sometimes strips attachments, so I'm afraid the list of
errors you supplied didn't arrive - perhaps put them inline?
C
HTH
Charlie
*Regards*
Syed Sammar ul Hassan
*Lead Surescripts-Development*
MTBC | A Unique Healthcare IT Company®
7 Clyde Road | Somerset, NJ 08873
P: 732-873-5133 x319 | F: 732-873-3378
www.mtbc.com <http://www.mtbc.com/>| sammarulhas...@mtbc.com
<mailto:sammarulhas...@mtbc.com>
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--
Charlie Hull
Flax - Open Source Enterprise Search
tel/fax: +44 (0)8700 118334
mobile: +44 (0)7767 825828
web:www.flax.co.uk
--
Charlie Hull
Flax - Open Source Enterprise Search
tel/fax: +44 (0)8700 118334
mobile: +44 (0)7767 825828
web: www.flax.co.uk
