How do others look at search metrics? 1. Search conversion? Do you look at searches and if the user does not click on a result, and reruns the search that would be a failure?
2. How to measure auto complete success metrics? 3. Facets/filters could be considered negative, since we did not find the results that the user wanted, and now they are filtering - who to measure? 4. One easy metric is searches with 0 results. We could auto expand the geo distance or ask the user "did you mean" ? 5. Another easy one would be tech performance: "time it takes in seconds to get a result". 6. How to measure fuzzy? How do you know you need more synonyms? How to measure? 7. How many searches it takes before the user clicks on a result? Other ideas? Is there a video or presentation on search metrics that would be useful? -- Bill Bell billnb...@gmail.com cell 720-256-8076
