On 11 July 2014 19:14, Shawn Heisey <s...@elyograg.org> wrote: > > On 7/11/2014 5:56 AM, Veeger Worakamon wrote: > > I am not sure about which email I should send my questions to because I do > > not want this to be answered publicly. Is the channel to communicate > > personally to the person who can answer my questions relating to Solr > > functionalities? If It is I would appreciate your reply and I will send > > more questions to you later. But firstly I would like to know that How can > > a company get production support from Solr quickly and privately? Is there > > a local support from Solr engineers in the Netherlands? > > > > Looking forward to hearing from you. Thank you very much. > > The Lucene/Solr project is open source, doing things behind closed doors > is against everything that its members believe. If this is what you > really want, then you're probably going to have to pay for it. If you > want free help, use this mailing list or the IRC channel and keep it > public. You can always keep specific data (logins, configs, etc) > private, especially on IRC, where the help is typically interactive and > one-on-one. > > The first three hits on a google search for "solr support resources" > offer paid consulting services: > > http://www.innoventsolutions.com/solr-consulting.html > http://www.lucidworks.com/consulting/ > http://www.searchtechnologies.com/solr-consulting.html
There is also http://wiki.apache.org/solr/Support Regards, Gora