On 11 July 2014 19:14, Shawn Heisey <s...@elyograg.org> wrote:
>
> On 7/11/2014 5:56 AM, Veeger Worakamon wrote:
> > I am not sure about which email I should send my questions to because I do 
> > not want this to be answered publicly.  Is the channel to communicate 
> > personally to the person who can answer my questions relating to Solr 
> > functionalities? If It is I would appreciate your reply and I will send 
> > more questions to you later. But firstly I would like to know that How can 
> > a company get production support from Solr quickly and privately? Is there 
> > a local support from Solr engineers in the Netherlands?
> >
> > Looking forward to hearing from you. Thank you very much.
>
> The Lucene/Solr project is open source, doing things behind closed doors
> is against everything that its members believe.  If this is what you
> really want, then you're probably going to have to pay for it.  If you
> want free help, use this mailing list or the IRC channel and keep it
> public.  You can always keep specific data (logins, configs, etc)
> private, especially on IRC, where the help is typically interactive and
> one-on-one.
>
> The first three hits on a google search for "solr support resources"
> offer paid consulting services:
>
> http://www.innoventsolutions.com/solr-consulting.html
> http://www.lucidworks.com/consulting/
> http://www.searchtechnologies.com/solr-consulting.html

There is also http://wiki.apache.org/solr/Support

Regards,
Gora

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