[Bug 1915547] Re: sru unattended-upgrades ( 1.1ubuntu1.18.04.7~16.04.6 update to 1.1ubuntu1.18.04.7~16.04.7 ) Xenial

2021-02-25 Thread Lucas Albuquerque Medeiros de Moura
I will further increase this SRU bug with information that is lacking on from the original bug proposal: [Impact] During an upgrade from trusty to xenial, users will be prompted to make a decision regarding the diff on unattended-upgrades. This is not a good user experience, specially because th

[Bug 1928758] Re: All apt commands failed after upgrade to 27.0.2~20.04.1

2021-05-18 Thread Lucas Albuquerque Medeiros de Moura
Hi Ulrik, thanks for reporting this problem. How are you creating the machines in the serves ? I just want to understand the process you are using to reproduce the issue here and find a fix for it. Also, when can you also say the apt version that was being used when you upgraded ubuntu-advantage-

[Bug 1928416] Re: Error when attaching UA ESM key

2021-05-19 Thread Lucas Albuquerque Medeiros de Moura
Hi Rakesh, looking at the logs maybe snapd is not working as expected. Can you please provide the output of: systemctl status snapd.service -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1928416 Title

[Bug 1928416] Re: Error when attaching UA ESM key

2021-05-20 Thread Lucas Albuquerque Medeiros de Moura
Thank you for this Rakesh and just to be sure can you install any other snap in your system ? Or you are only seeing that snap error when trying to run ua attach ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.

[Bug 1927996] Re: /usr/lib/update-notifier/apt_check.py:FileNotFoundError:/usr/lib/update-notifier/apt_check.py@16:check_output:run:__init__:_execute_child

2021-05-21 Thread Lucas Albuquerque Medeiros de Moura
[Impact] Because update-notifier does not explicit have the `lsb-release` package as a dependency, users may install the package and rely on `apt-cdrom-check` to work, but it will fail, since it runs the `lsb_release -sr` command on it. [Test case] To reproduce the issue: 1. Launch a xenial c

[Bug 1926990] Re: update-notifier should not alert users about esm-apps in a ESM machine

2021-05-21 Thread Lucas Albuquerque Medeiros de Moura
** Description changed: [Impact] When users are running an ESM distro and looking at the MOTD they may be surprised by an alert generated by update-notifier that both esm-infra and esm-apps could be enabled in the machine to receive future updates. However, esm-apps will not bring much to a

[Bug 1927996] Re: /usr/lib/update-notifier/apt_check.py:FileNotFoundError:/usr/lib/update-notifier/apt_check.py@16:check_output:run:__init__:_execute_child

2021-05-26 Thread Lucas Albuquerque Medeiros de Moura
** Description changed: update-notifier-common does not depend on lsb-release and both apt_check.py and apt-cdrom-check both utilize lsb_release. The Ubuntu Error Tracker has been receiving reports about a problem regarding update-notifier. This problem was most recently seen with packa

[Bug 1929744] Re: One moment, checking your subscription first Unexpected APT error. See /var/log/ubuntu-advantage.log

2021-05-26 Thread Lucas Albuquerque Medeiros de Moura
Hi bigsicret, thanks for reporting that. We will definitely take a look on it. However, this bug reporting is leaking your private token. Please, contact customer services to invalidate that token and get a new one -- You received this bug notification because you are a member of Ubuntu Bugs, wh

[Bug 1926990] Re: update-notifier should not alert users about esm-apps in a ESM machine

2021-05-31 Thread Lucas Albuquerque Medeiros de Moura
** Changed in: update-notifier (Ubuntu Xenial) Assignee: (unassigned) => Lucas Albuquerque Medeiros de Moura (lamoura) ** Changed in: update-notifier (Ubuntu Bionic) Assignee: (unassigned) => Lucas Albuquerque Medeiros de Moura (lamoura) ** Changed in: update-notifier (Ubuntu

[Bug 1926819] Re: Empty MOTD on up-to-date systems (includes fix)

2021-06-01 Thread Lucas Albuquerque Medeiros de Moura
I can confirm that the xenial, bionic, focal and hirsute packages are working as expected. To perform the verification I have used the following script: -- #!/bin/sh set -x series=xenial name=$series-dev function generate_motd_message() { message=$1

[Bug 1926819] Re: Empty MOTD on up-to-date systems (includes fix)

2021-06-01 Thread Lucas Albuquerque Medeiros de Moura
Also, regarding the autopkgtest failures we are seeing, they seem related to this update-manager bug: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1929865 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.l

[Bug 1929597] Re: [SRU] ubuntu-advantage-tools (27.0.2 -> 27.1) Xenial, Bionic, Focal, Groovy, Hirsute

2021-06-02 Thread Lucas Albuquerque Medeiros de Moura
** Description changed: [Impact] - This release includes bug-fixes and we would like to - make sure all of our supported customers have access to these - improvements. The notable ones are: + This release provides fixes to numerous issues encountered and reported by users against the recent uat

[Bug 1926990] Re: update-notifier should not alert users about esm-apps in a ESM machine

2021-06-07 Thread Lucas Albuquerque Medeiros de Moura
I can confirm that the xenial, bionic, focal and hirsute packages are working as expected. To perform the verification I have used the following script: -- #!/bin/sh set -x series=xenial name=$series-dev function generate_motd_message() { message=$1 e

[Bug 1926990] Re: update-notifier should not alert users about esm-apps in a ESM machine

2021-06-07 Thread Lucas Albuquerque Medeiros de Moura
I can confirm that the xenial, bionic, focal and hirsute packages are working as expected. To perform the verification I have used the following script: -- #!/bin/sh set -x series=xenial name=$series-dev function generate_motd_message() { message=$1 e

[Bug 1927996] Re: /usr/lib/update-notifier/apt_check.py:FileNotFoundError:/usr/lib/update-notifier/apt_check.py@16:check_output:run:__init__:_execute_child

2021-06-07 Thread Lucas Albuquerque Medeiros de Moura
I can confirm that the xenial, bionic, focal and hirsute packages are working as expected. To perform the verification I have used the following script: -- #!/bin/sh set -x series=xenial name=$series-dev function generate_motd_message() { message=$1 e

[Bug 1926990] Re: update-notifier should not alert users about esm-apps in a ESM machine

2021-06-07 Thread Lucas Albuquerque Medeiros de Moura
Hi Lukasz, those instructions were created before the package was uploaded into ṕroposed. In the script I have used to test this bug, I have used the proposed package. But if needed, I can update the instructions to use the proposed packages instead -- You received this bug notification because

[Bug 1926819] Re: Empty MOTD on up-to-date systems (includes fix)

2021-06-07 Thread Lucas Albuquerque Medeiros de Moura
Hi Lukasz, those instructions were created before the package was uploaded into ṕroposed. In the script I have used to test this bug, I have used the proposed package. But if needed, I can update the instructions to use the proposed packages instead -- You received this bug notification because

[Bug 1931621] Re: /usr/lib/update-notifier/apt_check.py:subprocess.CalledProcessError:get_distro:_get_info_from_os_release:/usr/lib/update-notifier/apt_check.py@63:get_distro:_get_output_from_lsb_rele

2021-06-10 Thread Lucas Albuquerque Medeiros de Moura
Hi Brian, do you have any suggestions about what could be done here ? It seems that the problem occurred on both the /etc/os-release file and the lsb_release command. I don't think there is anything else we can do on that situation right ? -- You received this bug notification because you are a

[Bug 1931621] Re: /usr/lib/update-notifier/apt_check.py:subprocess.CalledProcessError:get_distro:_get_info_from_os_release:/usr/lib/update-notifier/apt_check.py@63:get_distro:_get_output_from_lsb_rele

2021-06-10 Thread Lucas Albuquerque Medeiros de Moura
We use the distro information all over the code, for example, to perform the check if a package is from a security pocket or if it is an ESM package. We also use the distro to correctly select the ESM messages we will deliver to the user -- You received this bug notification because you are a me

[Bug 1929597] Re: [SRU] ubuntu-advantage-tools (27.0.2 -> 27.1) Xenial, Bionic, Focal, Groovy, Hirsute

2021-06-15 Thread Lucas Albuquerque Medeiros de Moura
We are now adding all of the tests that were performed using the package in proposed. There is only one test that is not passing: Attached FIPS upgrade across LTS releases On this test we enable FIPS on xenial and then upgrade the machine to bionic. The reason that it is failing is because we e

[Bug 1929597] Re: [SRU] ubuntu-advantage-tools (27.0.2 -> 27.1) Xenial, Bionic, Focal, Groovy, Hirsute

2021-06-15 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "ua-27.1-proposed.tar.xz" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1929597/+attachment/5504896/+files/ua-27.1-proposed.tar.xz ** Tags removed: verification-needed verification-needed-bionic verification-needed-focal verification-needed-groovy

[Bug 1929597] Re: [SRU] ubuntu-advantage-tools (27.0.2 -> 27.1) Xenial, Bionic, Focal, Groovy, Hirsute

2021-06-16 Thread Lucas Albuquerque Medeiros de Moura
Hi Chris, the i386 build is expected to fail on focal. Is there a way for us to officially ignore those tests for i386 on focal ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1929597 Title: [SRU] u

[Bug 1929597] Re: [SRU] ubuntu-advantage-tools (27.0.2 -> 27.1) Xenial, Bionic, Focal, Groovy, Hirsute

2021-06-16 Thread Lucas Albuquerque Medeiros de Moura
This test failure is expected on all releases after Focal, since we dropped 32-bit i386 support on those releases. Therefore, we are not producing the binary package for i386 on these releases. Because of that, we believe that we can ignore those tests and treat them not as a regression. Please

[Bug 1932182] Re: Error when attaching UA

2021-06-16 Thread Lucas Albuquerque Medeiros de Moura
Hi Joseph, looking at the logs it seems that the `cloud-id` command failed. That command is actually provided by `cloud-init`. What is the output of running: $ cloud-init status --long -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. h

[Bug 1933161] Re: Errors on enabling livepatch

2021-06-22 Thread Lucas Albuquerque Medeiros de Moura
Hi Phoenix, can you provide the error that you faced when enabling livepatch ? This will probably be found on /var/log/ubuntu-advantage.log ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bug

[Bug 1928416] Re: Error when attaching UA ESM key

2021-06-22 Thread Lucas Albuquerque Medeiros de Moura
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1928416 Title: Error when attaching UA ESM key To manage notifications

[Bug 1932182] Re: Error when attaching UA

2021-07-07 Thread Lucas Albuquerque Medeiros de Moura
Hi Hafeez, just to confirm, does your system have this path: /etc/apt/sources.list.d/ ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1932182 Title: Error when attaching UA To manage notifications

[Bug 1924766] Re: update-notifier does not handle ESM Apps in the apt-check script

2021-04-28 Thread Lucas Albuquerque Medeiros de Moura
I have tested this package for released xenial, bionic, focal and hirsute with the following script: -- #!/bin/sh set -x series=hirsute name=$series-dev function generate_motd_message() { message=$1 echo "---"

[Bug 1926208] Re: standard security upgrade counts should not include ESM packages

2021-04-28 Thread Lucas Albuquerque Medeiros de Moura
By reusing the same script in this launchpad bug: https://bugs.launchpad.net/ubuntu/+source/update-notifier/+bug/1924766 I can confirm that the xenial, bionic, focal and hirsute proposed packages are working as expected ** Tags removed: verification-needed verification-needed-bionic verificatio

[Bug 1883315] Re: Showing esm update as installable when esm is disabled

2021-04-28 Thread Lucas Albuquerque Medeiros de Moura
By reusing the same script in this launchpad bug: https://bugs.launchpad.net/ubuntu/+source/update-notifier/+bug/1924766 I can confirm that the xenial, bionic, focal and hirsute proposed packages are working as expected ** Tags removed: verification-needed verification-needed-bionic verification

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
I am now attaching the results of running all the clouds(Azure, AWS, GCP) integration tests for this SRU of uaclient. We have used the package uploaded in this PPA to perform the tests: https://launchpad.net/~ua-client/+archive/ubuntu/staging/ This package should have all the same features as the

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "awspro-bionic-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493377/+files/awspro-bionic-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launch

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "awspro-xenial-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493378/+files/awspro-xenial-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launch

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "awsgeneric-xenial-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493379/+files/awsgeneric-xenial-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bug

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "awsgeneric-bionic-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493380/+files/awsgeneric-bionic-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bug

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "awsgeneric-focal-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493381/+files/awsgeneric-focal-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "azurepro-xenial-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493382/+files/azurepro-xenial-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.la

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "azurepro-bionic-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493383/+files/azurepro-bionic-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.la

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "azurepro-focal-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493384/+files/azurepro-focal-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.laun

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "azuregeneric-xenial-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493385/+files/azuregeneric-xenial-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https:/

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "azuregeneric-bionic-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493386/+files/azuregeneric-bionic-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https:/

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "azuregeneric-focal-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493387/+files/azuregeneric-focal-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://b

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "gcpgeneric-xenial-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493388/+files/gcpgeneric-xenial-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bug

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "gcpgeneric-bionic-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493390/+files/gcpgeneric-bionic-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bug

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "gcpgeneric-focal-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493391/+files/gcpgeneric-focal-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "gcppro-bionic-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493392/+files/gcppro-bionic-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launch

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment removed: "gcppro-bionic-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493392/+files/gcppro-bionic-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.laun

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
Attaching integration test run output on bionic. Note that this was using the ua-client/staging ppa which is the functional equivalent of the proposed release. There is two failures in this log which we have verified is due to a special case because using the same staging ppa that we are testing a

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "gcppro-xenial-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493415/+files/gcppro-xenial-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launch

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "gcppro-bionic-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493416/+files/gcppro-bionic-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launch

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
** Attachment added: "gcppro-focal-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493417/+files/gcppro-focal-out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpa

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
Adding the manual for upgrading trusty to xenial, where xenial will have the new package version that is sitting on the proposed pocket. Also, this tests is using the first approach to fix the trusty to xenial upgrade issue regarding the status of esm-infra: https://github.com/canonical/ubuntu-ad

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-04-29 Thread Lucas Albuquerque Medeiros de Moura
Adding vm tests for bionic. Those tests were executed using the package on this PPA: https://launchpad.net/~ua-client/+archive/ubuntu/staging/ ** Attachment added: "vm-bionic-out" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1926361/+attachment/5493432/+files/vm-bioni

[Bug 1926990] [NEW] update-notifier should not alert users about esm-infra in a ESM machine

2021-05-03 Thread Lucas Albuquerque Medeiros de Moura
Public bug reported: When running /usr/lib/update-notifier/apt-check on a ESM machine, we could alert the user about the existence of both esm-infra and esm-apps if the system unauthenticated source file for both services. Therefore, we would display a message like that in the system: ---

[Bug 1926990] Re: update-notifier should not alert users about esm-infra in a ESM machine

2021-05-04 Thread Lucas Albuquerque Medeiros de Moura
** Description changed: - When running /usr/lib/update-notifier/apt-check on a ESM machine, we - could alert the user about the existence of both esm-infra and esm-apps - if the system unauthenticated source file for both services. Therefore, - we would display a message like that in the system: +

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-05-04 Thread Lucas Albuquerque Medeiros de Moura
This test failure is expected on all releases after Focal, since we dropped 32-bit i386 support on those releases. Therefore, we are not producing the binary package for i386 on these releases. Because of that, we believe that we can ignore those tests and treat them not as a regression. Please

[Bug 1927029] Re: ua attach command fails

2021-05-04 Thread Lucas Albuquerque Medeiros de Moura
Hello Alex, thanks for reporting this bug. If you still have that machine running, can you run: ua enable livepatch And verify if the command works. I have one hypothesis here, but if that enable fails as well, then it cannot be what I am thinking. -- You received this bug notification because

[Bug 1927029] Re: ua attach command fails

2021-05-04 Thread Lucas Albuquerque Medeiros de Moura
Also, can you please provide the livepatch logs by running: sudo snap logs canonical-livepatch.canonical-livepatchd -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1927029 Title: ua attach command f

[Bug 1926361] Re: sru ubuntu-advantage-tools (10ubuntu0.16.04.1 -> 27.0) Xenial, Bionic, Focal, Hirsute

2021-05-04 Thread Lucas Albuquerque Medeiros de Moura
We have added the verification for Bionic and Focal using the package he have uploaded in the staging ppa: https://launchpad.net/~ua-client/+archive/ubuntu/staging It should contain the same features as the package that is now uploaded to proposed ** Tags removed: verification-needed-bionic veri

[Bug 1926819] Re: Empty MOTD on up-to-date systems (includes fix)

2021-05-05 Thread Lucas Albuquerque Medeiros de Moura
Thank you for raising this. The change was made intentionally to reduce noise to users when there wasn't anything to act upon. We're always keeping an eye out for improving things and will keep this open as we discuss ways we can make things better. -- You received this bug notification because y

[Bug 1927329] Re: 'snap wait' fails when enabling livepatch

2021-05-06 Thread Lucas Albuquerque Medeiros de Moura
Hi Domas, thanks for reporting this issue. Can I ask you which AMI id did you use to launch the image and get this traceback ? I am unable to reproduce it using this AMI: ami-05b0f906c5f1814e7 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to U

[Bug 1926819] Re: Empty MOTD on up-to-date systems (includes fix)

2021-05-07 Thread Lucas Albuquerque Medeiros de Moura
https://code.launchpad.net/~lamoura/update-notifier/+git/update- notifier/+merge/402163 ** Changed in: update-notifier (Ubuntu) Status: Confirmed => In Progress ** Changed in: update-notifier (Ubuntu) Assignee: (unassigned) => Lucas Albuquerque Medeiros de Moura (lamoura) -

[Bug 1927029] Re: ua attach command fails

2021-05-12 Thread Lucas Albuquerque Medeiros de Moura
Looking at the logs, I am seeing two distinct errors. One is livepatch issue that we have: Failed running command '/snap/bin/canonical-livepatch config remote- server=https://livepatch.canonical.com' [exit(1)]. Message: 2021/05/04 15:18:29 error executing config: Livepatchd error: Couldn't setup s

[Bug 1927329] Re: 'snap wait' fails when enabling livepatch

2021-05-13 Thread Lucas Albuquerque Medeiros de Moura
=> Fix Committed ** Changed in: ubuntu-advantage-tools (Ubuntu) Assignee: (unassigned) => Lucas Albuquerque Medeiros de Moura (lamoura) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1927329

[Bug 1927029] Re: ua attach command fails

2021-05-13 Thread Lucas Albuquerque Medeiros de Moura
Hi Alex, I think this error is happening because cloud-init has not fully run. I think rebooting the machines would be enough to handle that issue. But if you don't want to do that, you can restart cloud-init manually by running: DI_LOG=stderr /usr/lib/cloud-init/ds-identify --force cloud-init cl

[Bug 1928416] Re: Error when attaching UA ESM key

2021-05-14 Thread Lucas Albuquerque Medeiros de Moura
Hi Rakesh, thanks for reporting this problem. Can you please attach the content of /var/log/ubuntu-advantage.log file here so we can better understand how can we tackle this issue ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. htt

[Bug 1926990] Re: update-notifier should not alert users about esm-apps in a ESM machine

2021-05-14 Thread Lucas Albuquerque Medeiros de Moura
: update-notifier (Ubuntu) Assignee: (unassigned) => Lucas Albuquerque Medeiros de Moura (lamoura) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1926990 Title: update-notifier should not alert us

[Bug 1926819] Re: Empty MOTD on up-to-date systems (includes fix)

2021-05-14 Thread Lucas Albuquerque Medeiros de Moura
SRU template verification [Impact] On a system without updates to be installed, not showing any message in motd feels that something went wrong in the backend. Also, currently we are printing unwanted white spaces in that scenario, which is not a good user experience here. [Test case] To repr

[Bug 1924766] [NEW] update-notifier does not handle ESM Apps in the apt-check script

2021-04-16 Thread Lucas Albuquerque Medeiros de Moura
Public bug reported: [Impact] When ESM Apps goes into production we want to be able to advertise it to our users through MOTD. Currently, update-notifier apt-check does not take into consideration the exclusive packages of ESM Apps, which is a problem. [Test case] To reproduce the issue, you c

[Bug 1924766] Re: update-notifier does not handle ESM Apps in the apt-check script

2021-04-19 Thread Lucas Albuquerque Medeiros de Moura
For this SRU bug I have created the following test script: --- #!/bin/sh set -x series=hirsute name=$series-dev function update-notifier-ua-not-installed () { # Expects this output # x packages can be updated. # x of these updates are security updates.

[Bug 1883315] Re: Showing esm update as installable when esm is disabled

2021-04-20 Thread Lucas Albuquerque Medeiros de Moura
[Impact] when users are getting the message update-notifier message through apt-check they may find inconsistent behavior regarding ESM products. This is misleading since we will say to the users that they don't have ESM Infra, but they do have ESM infra packages that can be installed. This is p

[Bug 1924766] Re: update-notifier does not handle ESM Apps in the apt-check script

2021-04-22 Thread Lucas Albuquerque Medeiros de Moura
** Changed in: update-notifier (Ubuntu Xenial) Assignee: (unassigned) => Lucas Albuquerque Medeiros de Moura (lamoura) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1924766 Title: upd

[Bug 1883315] Re: Showing esm update as installable when esm is disabled

2021-04-22 Thread Lucas Albuquerque Medeiros de Moura
** Changed in: update-notifier (Ubuntu Xenial) Assignee: (unassigned) => Lucas Albuquerque Medeiros de Moura (lamoura) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1883315 Title: Showing

[Bug 1926208] [NEW] standard security upgrade counts should not include ESM packages

2021-04-26 Thread Lucas Albuquerque Medeiros de Moura
Public bug reported: [Impact] When users are looking at MOTD messages, they might find the text confusing, since we don't explicitly say that the security updates count are taking into consideration both standard security pockets and ESM pockets. [Test Case] 1. Launch the a xenial container 2.

[Bug 1926208] Re: standard security upgrade counts should not include ESM packages

2021-04-26 Thread Lucas Albuquerque Medeiros de Moura
** Description changed: [Impact] When users are looking at MOTD messages, they might find the text confusing, since we don't explicitly say that the security updates count are taking into consideration both standard security pockets and ESM pockets. [Test Case] 1. Launch the a xenial

[Bug 1926208] Re: standard security upgrade counts should not include ESM packages

2021-04-26 Thread Lucas Albuquerque Medeiros de Moura
** Description changed: [Impact] When users are looking at MOTD messages, they might find the text confusing, since we don't explicitly say that the security updates count are taking into consideration both standard security pockets and ESM pockets. [Test Case] 1. Launch the a xenial

[Bug 1934902] Re: [SRU] ubuntu-advantage-tools (27.1 -> 27.2) Xenial, Bionic, Focal, Hirsute

2021-07-13 Thread Lucas Albuquerque Medeiros de Moura
** Also affects: ubuntu-advantage-tools (Ubuntu Bionic) Importance: Undecided Status: New ** Also affects: ubuntu-advantage-tools (Ubuntu Impish) Importance: Undecided Status: New ** Also affects: ubuntu-advantage-tools (Ubuntu Focal) Importance: Undecided Status: Ne

[Bug 1936702] Re: patch_status_json.py crashed with KeyError in patch_status_json_schema_0_1(): 'configStatus'

2021-07-19 Thread Lucas Albuquerque Medeiros de Moura
Hi Brian, thanks for reporting this issue. We have already released a fix for it on impish (27.2.1~21.10.1) Let us know if that does not solve the issue here ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Fix Released -- You received this bug notification because you are a

[Bug 1934902] Re: [SRU] ubuntu-advantage-tools (27.1 -> 27.2) Xenial, Bionic, Focal, Hirsute

2021-07-20 Thread Lucas Albuquerque Medeiros de Moura
This are the test results for the ubuntu-advantage-tools 27.2.1 package. ** Attachment added: "ua-27.2.1-test-results.tar.xz" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1934902/+attachment/5512237/+files/ua-27.2.1-test-results.tar.xz ** Tags removed: verification-n

[Bug 1934902] Re: [SRU] ubuntu-advantage-tools (27.1 -> 27.2) Xenial, Bionic, Focal, Hirsute

2021-07-20 Thread Lucas Albuquerque Medeiros de Moura
** Description changed: [Impact] This release sports both bug-fixes and new features and we would like to make sure all of our supported customers have access to these improvements. The notable ones are:   * Schema of `ua status --format=json` has been updated to include more in

[Bug 1930741] Re: 20apt-esm-hook.conf is missing semicolons at end of option

2021-07-20 Thread Lucas Albuquerque Medeiros de Moura
I can confirm that this bug is fixed in the proposed 27.2.1 package on Xenial, Bionic, Focal and Hirsute by using the following script: -- #!/bin/sh set -x series=xenial name=$series-check lxc delete --force $name lxc launch ubuntu-daily:$series $name lxc exec $name -- sudo

[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1

2021-07-21 Thread Lucas Albuquerque Medeiros de Moura
We have landed #1743 which should fix this issue ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Confirmed => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title:

[Bug 1938074] Re: package ubuntu-advantage-tools 27.1~16.04.2 failed to install/upgrade: sub-processo script post-installation instalado retornou estado de saída de erro 1

2021-07-26 Thread Lucas Albuquerque Medeiros de Moura
Hi Bruna, thanks for reporting this issue. Just to confirm, are you using a custom python installation in the system ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1938074 Title: package ubuntu-adv

[Bug 1938137] Re: doesnt let me enable esm or any tools of advantage subscription succesfully

2021-07-27 Thread Lucas Albuquerque Medeiros de Moura
Hi Mammon, can you post the output of the ua enable command so we can better understand what is happening. Also, can you please add the ubuntu-advantage-tools log located in /var/log/ubuntu-advantage.log. This will also allow us to better understand what is happening here -- You received this bu

[Bug 1936833] Re: postinst fails when cloud-init is installed but never ran

2021-07-27 Thread Lucas Albuquerque Medeiros de Moura
** Tags removed: verification-needed verification-needed-bionic verification-needed-focal verification-needed-hirsute verification-needed-xenial ** Tags added: verification-done verification-done-bionic verification-done-focal verification-done-hirsute verification-done-xenial -- You received t

[Bug 1934902] Re: [SRU] ubuntu-advantage-tools (27.1 -> 27.2) Xenial, Bionic, Focal, Hirsute

2021-07-27 Thread Lucas Albuquerque Medeiros de Moura
** Tags removed: verification-needed verification-needed-bionic verification-needed-focal verification-needed-hirsute verification-needed-xenial ** Tags added: verification-done verification-done-bionic verification-done-focal verification-done-hirsute verification-done-xenial -- You received t

[Bug 1938207] Re: ubuntu-advantage-tools.postinst and cloud-id are not robust against failure

2021-07-28 Thread Lucas Albuquerque Medeiros de Moura
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1938207 Title: ubuntu-advantage-tools.postinst and cloud-id are not robust

[Bug 1938137] Re: doesnt let me enable esm or any tools of advantage subscription succesfully

2021-07-28 Thread Lucas Albuquerque Medeiros de Moura
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1938137 Title: doesnt let me enable esm or any tools of advantage subscr

[Bug 1938097] Re: ubuntu-advantage-tools upgrade fails configure

2021-07-28 Thread Lucas Albuquerque Medeiros de Moura
This issue should be resolved now that package 27.2.2 is out. Let us know if that issue still persists ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubu

[Bug 1938208] Re: No CI testing for the case that cloud-init is installed but not in use

2021-07-28 Thread Lucas Albuquerque Medeiros de Moura
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1938208 Title: No CI testing for the case that cloud-init is installed but

[Bug 1917036] Re: Some of the modules of cloud-init are not working properly (in this case: runcmd)

2021-03-04 Thread Lucas Albuquerque Medeiros de Moura
Also, please provide the userdata that you are using to configure cloud- init too. I forgot to mention that on my last comment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1917036 Title: Some of th

[Bug 1917036] Re: Some of the modules of cloud-init are not working properly (in this case: runcmd)

2021-03-04 Thread Lucas Albuquerque Medeiros de Moura
Hi Kalpesh, thank you for reporting this issue. Can you please provide the cloud-init logs for the instance that is failing ? Those logs would be cloud-init.log and cloud-init-output.log After providing that, you can change the status of this bug to new again. ** Changed in: cloud-init (Ubuntu)

[Bug 1915547] Re: Users are prompted by ucf on upgrade from Trusty to Xenial

2021-03-04 Thread Lucas Albuquerque Medeiros de Moura
Thank you for this review Robie, we have now updated the package to only ship two md5sum. The latest version of 50unattended-upgrades of Trusty and Xenial. I have already updated the MR with those changes and I Bryce is reviewing that changes before uploading the new package. -- You received thi

[Bug 1915547] Re: Users are prompted by ucf on upgrade from Trusty to Xenial

2021-03-08 Thread Lucas Albuquerque Medeiros de Moura
Thanks for the review Robie, I have tested the package on the proposed pocket by using this script: #!/bin/sh set -x series=trusty name=$series-upgrade multipass delete $name multipass purge multipass launch $series --name $name multipass exec $name -- sudo sh -c "cat

[Bug 1915547] Re: Users are prompted by ucf on upgrade from Trusty to Xenial

2021-03-22 Thread Lucas Albuquerque Medeiros de Moura
** Tags removed: verification-needed-xenial ** Tags added: verification-done-xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1915547 Title: Users are prompted by ucf on upgrade from Trusty to X

[Bug 1915547] Re: Users are prompted by ucf on upgrade from Trusty to Xenial

2021-03-22 Thread Lucas Albuquerque Medeiros de Moura
Hi Robie, I just realized that I forgot to change the tag when I posted my test process :( This is the reason why this package is not on the -updates pocket yet, right ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.lau

[Bug 1915547] [NEW] sru unattended-upgrades ( 1.1ubuntu1.18.04.7~16.04.6 update to 1.1ubuntu1.18.04.7~16.04.7 ) Xenial

2021-02-12 Thread Lucas Albuquerque Medeiros de Moura
Public bug reported: == Begin SRU Template == [Impact] When upgrading from trusty to xenial, we are prompted about config changes on 50unattended-upgrades with the following diff: --- /etc/apt/apt.conf.d/50unattended-upgrades root.root 0644 2017-05-08 19:21:39 +++ /etc/apt/apt.conf.d/50unattende

[Bug 1888858] Re: document manual_cache_clean better

2020-07-29 Thread Lucas Albuquerque Medeiros de Moura
** Changed in: cloud-init (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/158 Title: document manual_cache_clean better To manage notifications about this

[Bug 1456277] Re: cloud-init searches for ec2 mirrors regardless of what cloud its on

2020-05-21 Thread Lucas Albuquerque Medeiros de Moura
** Changed in: cloud-init Assignee: (unassigned) => Lucas Albuquerque Medeiros de Moura (lamoura) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1456277 Title: cloud-init searches for

[Bug 1881018] Re: sru cloud-init (19.4.33 to 20.2-45) Xenial, Bionic, Eoan and Focal

2020-06-11 Thread Lucas Albuquerque Medeiros de Moura
Attach file ec2-sru-20.2.45.txt. ** Attachment added: "ec2-sru-20.2.45.txt" https://bugs.launchpad.net/bugs/1881018/+attachment/5383085/+files/ec2-sru-20.2.45.txt ** Description changed: == Begin SRU Template == [Impact] This release sports both bug-fixes and new features and we would

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