[Bug 524065] Re: Download Manager does not display an icon to download

2010-03-01 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. I have just confirmed this bug with Firefox 3.7 on Ubuntu Karmic, so I am marking it as such. The lack of an icon for images may be due to the fact that the icon for an image, in a folder or on the desktop, is a sma

[Bug 518422] Re: Firefox does not start

2010-03-01 Thread Draycen DeCator
Thank you for taking the time to find an upstream report for this bug. Just to make sure this is an upstream bug, can you please confirm that this is still occurring on the latest Firefox release? We would appreciate it if you could also run the following command in a terminal: apport-collect 5184

[Bug 530342] Re: pb found with the game "mines"

2010-03-01 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. The numbering in the picture you provided looks correct to me. Could you possibly be more specific as to which "1" you are referring to? ** Changed in: gnome-games (Ubuntu) Status: New => Incomplete -- pb

[Bug 319658] Re: Crash Attempting to Open a Web Page from Tbird

2010-03-01 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 518422] Re: Firefox does not start

2010-03-01 Thread Draycen DeCator
Sorry about that, I didn't realize that information was attached to the other report. Have you tried disabling the "Torbutton" add-on while in Safe Mode like Micah requested? If you could try that and let us know whether or not it works, we would appreciate it. Thanks in advance! -- Firefox does

[Bug 526966] Re: Firefox start page not into English?

2010-03-01 Thread Draycen DeCator
This bug report is being closed due to your last comment regarding the fact that you were able to fix the issue yourself. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box

[Bug 524065] Re: Download Manager does not display an icon to download

2010-03-02 Thread Draycen DeCator
I just confirmed that Firefox displays icons for those file types on Windows with Firefox 3.6, so the problem is most likely unique to Ubuntu. -- Download Manager does not display an icon to download https://bugs.launchpad.net/bugs/524065 You received this bug notification because you are a membe

[Bug 526453] Re: resets default selection search provider when search box is not in toolbar

2010-03-02 Thread Draycen DeCator
I also confirmed this bug using Firefox 3.6 on Windows Vista. This implies that the problem is upstream, so I will search the Mozilla Bug Tracking System to see if it has been reported yet. -- resets default selection search provider when search box is not in toolbar https://bugs.launchpad.net/bu

[Bug 525100] Re: firefox 3.6 has discontinuous drop-down menus when minimum font size is set

2010-03-02 Thread Draycen DeCator
This bug also occurs on Windows with Firefox 3.6, so the problem is upstream. I will look to see if this has been reported to Mozilla yet. -- firefox 3.6 has discontinuous drop-down menus when minimum font size is set https://bugs.launchpad.net/bugs/525100 You received this bug notification becau

[Bug 523018] Re: Bug in Firefox on ubuntu 9.10 2.6.31.19

2010-03-02 Thread Draycen DeCator
I viewed the website with Firefox 3.6 on Windows Vista and Firefox 3.7 on Ubuntu Karmic, and both of them display the same for me. Could you please be more specific in regards to what the issue is? Thanks in advance! ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- Bug in Fire

[Bug 524065] Re: Download Manager does not display an icon to download

2010-03-02 Thread Draycen DeCator
I have updated the description with my findings. @guigui14100 Would you mind testing this with Lucid alpha 3 just to confirm that it still exists in the latest build? Thanks in advance! ** Description changed: Binary package hint: firefox - When I download an image or a zip file I was no i

[Bug 525100] Re: firefox 3.6 has discontinuous drop-down menus when minimum font size is set

2010-03-02 Thread Draycen DeCator
Upon further testing, I have not been able to reproduce this bug on any other site than the one provided in the description. As a result, I am hesitant to submit this bug upstream since it may be an issue with how the website itself has been programmed, and not a problem with Firefox. @Rocko Are t

[Bug 526453] Re: resets default selection search provider when search box is not in toolbar

2010-03-02 Thread Draycen DeCator
I have linked this bug to an upstream report for the same bug. While this bug is similar to bug 310217 on Launchpad, I have not marked it as a duplicate or linked it to the same upstream bug due to the fact that Mozilla seems to be keeping the upstream bugs separate, so the downstream bugs will be

[Bug 526453] Re: resets default selection search provider when search box is not in toolbar

2010-03-02 Thread Draycen DeCator
** Description changed: Binary package hint: firefox - steps to reproduce: + Steps to reproduce (on Ubuntu Lucid): - * start a clean new firefox profile - * notice the default search provider is yahoo in the search box - * select some text on a page, right click on the selection and notice

[Bug 526453] Re: Firefox does not allow users to change the default search engine, unless the search bar is present

2010-03-02 Thread Draycen DeCator
** Description changed: Binary package hint: firefox Steps to reproduce (on Ubuntu Lucid): 1. Start with a clean Firefox profile - 2. Notice the default search provider is Yahoo in the search box - 3. Select some text on a page, right click on the selection and notice the item "Search

[Bug 529206] Re: Firefox and Language

2010-03-02 Thread Draycen DeCator
Thank you for the response. Using a Live USB of Ubuntu 10.04 UNE alpha 3, I am able to see all of the languages when I go to Edition -> Preferences -> Contenu -> Langues: Choisir (sorry for the lack of accents). Is this the setting that you were referring to, or is the problem somewhere else? --

[Bug 529215] Re: Firefox: le journal du geek

2010-03-02 Thread Draycen DeCator
I am unable to replicate this on a Live USB of Ubuntu 10.04 UNE alpha 3. Could you please try running Firefox in Safe Mode to see if you still get the same result? To do this, run the following command in a terminal: firefox --safe-mode A window will pop-up giving you the option to reset some of

[Bug 523804] Re: no sound

2010-02-21 Thread Draycen DeCator
@karthick We first need to have you run 'apport-collect -p alsa-base 523804' in the Terminal. While you did report this bug with apport, this command will get extra information about your sound hardware and software which will make it easier to determine the cause of your bug. Please do this for

[Bug 522357] Re: Unable to print e-mails with Thunderbird on Ubuntu Karmic

2010-02-21 Thread Draycen DeCator
SambaWare responded to me via email, saying: Dear Draycen, Thanks a lot for your interest and fast reply. Right now I've started Thunderbird in Safe Mode, according to your instructions. I've then tried to print a simple e-mail comprising only three lines of text (no hyperlinks and no other obje

[Bug 525071] Re: mplayer no sound/cannot un-mute

2010-02-21 Thread Draycen DeCator
Thank you for the response. At this point, it is difficult to tell whether the bug you are experiencing is in fact related to alsa, or if it is a problem with mplayer. Could you please run 'apport-collect -p mplayer 525071' in the Terminal? This will attach info about your installed version of mpla

[Bug 523372] Re: CUPS update breaks HPLIP

2010-02-21 Thread Draycen DeCator
Thank you for the reponse. It appears the error message you are receiving is due to the 'glade' package. Can you please see if you have this package installed? If it is, can you also please let us know what version is installed? -- CUPS update breaks HPLIP https://bugs.launchpad.net/bugs/523372 Y

[Bug 510548] Re: Crash on certain websites

2010-02-21 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Tha

[Bug 512312] Re: firefox hangs when computer is unused for long periods

2010-02-21 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Tha

[Bug 520359] Re: Out of memory

2010-02-22 Thread Draycen DeCator
Thank you for reporting back. Just to be safe, I will leave this report as "Incomplete" for a few more days. If, by then, you have not had the bug happen again, I will close this report. However, if you do experience the bug again, then please let us know. -- Out of memory https://bugs.launchpad.

[Bug 522820] Re: On boot up, I get a message that it has to use low-res and I can't change a thing on the display settings (I'm on an HP touchsmart).

2010-02-22 Thread Draycen DeCator
Thank you for the update. Running 'sudo dpkg --configure-a' in the Terminal should allow you to access the Synaptic Package Manager and see whether or not the proper driver for your system is installed. However, if you still wish to do a clean install, then you can do so using a Live CD. If Ubuntu

[Bug 522357] Re: Unable to print e-mails with Thunderbird on Ubuntu Karmic

2010-02-22 Thread Draycen DeCator
Thank you for the update. It seems that there is likley a larger problem causing the bug you are experiencing. Can you please include the information requested at https://wiki.ubuntu.com/DebuggingPrintingProblems as separate attachments? That will help us determine how to process this report, and p

[Bug 523236] Re: Translation problem in Nautilus (French version): 21ère

2010-02-22 Thread Draycen DeCator
@JF Thank you for the response. I will let Alexandre explain why the French Translation Team has chosen not to alter their translation since I am not a member of that team. As for the other bugs you have found, please look at the bugs section of Launchpad to see if they have been reported before

[Bug 516154] Re: Firefox becomes inoperable when cookies set to "ask me every time"

2010-02-22 Thread Draycen DeCator
*** This bug is a duplicate of bug 514108 *** https://bugs.launchpad.net/bugs/514108 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 514108, so it is being marked as such. Please look at

[Bug 518873] Re: gnome-panel fails to start when desktop loads

2010-02-22 Thread Draycen DeCator
@itsjustarumour Sorry for the delay, but I have finally installed roughly 98% of the software that was listed in the file you attached, and the gnome-panel still loads for me just fine. The only programs I did not install were a couple requiring a PPA (abiword for example), and a few I have had

[Bug 522820] Re: On boot up, I get a message that it has to use low-res and I can't change a thing on the display settings (I'm on an HP touchsmart).

2010-02-23 Thread Draycen DeCator
Thank you for double checking that. Before I assign this bug to a specific package, I would just like to make sure that your Ubuntu system is detecting your graphics card. Could you please run 'lspci' in the Terminal and paste the results into a comment? This command will list your hardware, includ

[Bug 523372] Re: CUPS update breaks HPLIP

2010-02-23 Thread Draycen DeCator
*** This bug is a duplicate of bug 295313 *** https://bugs.launchpad.net/bugs/295313 Great! Thank you for taking the time to figure out the exact cause of this bug, and I'm glad you were able to disable Xinerama so your system works properly. It appears that Xrandr was designed to replace Xine

[Bug 525071] Re: mplayer no sound/cannot un-mute

2010-02-23 Thread Draycen DeCator
Thank you for adding those files. It appears that 'libavcodec52', which is a file that mplayer is dependent on, is not installed on your system. Can you please check to see whether it is or not? If it is not, please install it and see if it resolves your bug. -- mplayer no sound/cannot un-mute ht

[Bug 526610] Re: evolution is not fechting all of my mail

2010-02-23 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bug

[Bug 526453] Re: resets default selection search provider when search box is not in toolbar

2010-02-23 Thread Draycen DeCator
This also occurs with Firefox 3.7 on Ubuntu Karmic (only in this case, Google is the default). Marking this bug 'Confirmed' until we can determine how to file this report. Thanks for reporting this bug, and please feel free to report any more problems you encounter! ** Changed in: firefox (Ubuntu)

[Bug 531839] Re: Vertical bar when zoomed in on larger fonts

2010-04-11 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Vertical bar when zoomed in on larger fonts https://bugs.launchpad.net/bugs/531839 You received this bug notification because you

[Bug 537737] Re: when ubuntu start to desktop it request for password then after i enter the password it log me out and then i have to log again from welcom screen

2010-04-11 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- when ubuntu start to desktop it request for password then after i enter the password it log me out and then i have to log again

[Bug 532582] Re: Firefox loose window decoration if closed while full screen

2010-04-11 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Firefox loose window decoration if closed while full screen https://bugs.launchpad.net/bugs/532582 You received this bug notificat

[Bug 543399] Re: Firefox crashes the OS when I type into the search window

2010-04-11 Thread Draycen DeCator
Sorry for the delayed response. Could you please let us know what graphics driver you are using? Thanks in advance! -- Firefox crashes the OS when I type into the search window https://bugs.launchpad.net/bugs/543399 You received this bug notification because you are a member of Ubuntu Bugs, which

[Bug 560730] Re: Workspace freezes(screen goes blank), while using firefox 3.6.3 482322

2010-04-11 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to dis

[Bug 525100] Re: firefox 3.6 has discontinuous drop-down menus when minimum font size is set

2010-04-11 Thread Draycen DeCator
It appears that this problem is most likely due to the coding on the site and not a problem with Firefox itself. As a result, I am closing this report. If you are able to find other sites that present the same issue, feel free to reset the status of this report to "New" and provide us with links to

[Bug 560499] Re: Firefox crashes on http://domain.com/?name=value

2010-04-11 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. I have tested this with Firefox 3.6 and 3.7 daily builds on my Ubuntu 10.04 desktop, and was unable to reproduce the bug you are experiencing. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new

[Bug 560285] Re: Some of the BBC Video contents are not playing in Firefox

2010-04-11 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. I was unable to reproduce this bug with Firefox 3.7 on Ubuntu 10.04. Could you please describe in detail what happens when the video does not play? The more detailed you are, the easier it will be for us to diagnose the issue. ** Changed in: firefox (Ubuntu)

[Bug 560276] Re: Firefox address in awsome bar does not remain in cache after copying.

2010-04-11 Thread Draycen DeCator
*** This bug is a duplicate of bug 11334 *** https://bugs.launchpad.net/bugs/11334 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 11334, so it is being marked as such. Please look at th

[Bug 560067] Re: [Lucid Beta2] Chatzilla Firefox Plugin no longer connects automatically to Freenode and Moznet IRC networks

2010-04-11 Thread Draycen DeCator
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but

[Bug 559407] Re: I dont know!

2010-04-11 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 559133] Re: Everytime on shutdown the computer hangs

2010-04-11 Thread Draycen DeCator
This is not a bug in Firefox, needs reassignment. ** Package changed: firefox (Ubuntu) => ubuntu ** Tags added: needs-reassignment -- Everytime on shutdown the computer hangs https://bugs.launchpad.net/bugs/559133 You received this bug notification because you are a member of Ubuntu Bugs, which

[Bug 558826] Re: Firefox in Lucid crashes after going to submenu (e.g. Edit -> Preferences or Tools -> Add ons)

2010-04-11 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to dis

[Bug 557100] Re: firefox in ubuntu beta seems to not have minimize capability making it seemingly impossible to paste a copied link into email.

2010-04-11 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Can you please describe the issue you are experiencing in more detail? Do you not have a title bar? Is there a title bar, but the buttons are not showing up? Are there close and maximize buttons, just no minimize button? Once you can clarify the behavior you

[Bug 556263] Re: firefox-bin crashed with the addon 'reload every'

2010-04-11 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, processing the crash report to get detailed information for the developers failed. I am closing this bug since there is not enough information for us to work on the issue. If you run into this issue again,

[Bug 554714] Re: crasch

2010-04-11 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'

[Bug 558826] Re: Firefox in Lucid crashes after going to submenu (e.g. Edit -> Preferences or Tools -> Add ons)

2010-04-11 Thread Draycen DeCator
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 557100] Re: firefox in ubuntu beta seems to not have minimize capability making it seemingly impossible to paste a copied link into email.

2010-04-11 Thread Draycen DeCator
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 560700] Re: Namoroka freezes on Pandora, YouTube, and my iGoogle home page which includes imbedded YouTube videos

2010-04-11 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. As kolya found, this issue is most likely related to the update in Firefox that now runs certain plugin processes outside of the browser in order to prevent plugins from crashing the entire browser. Can you please go into "about:config" and toggle "dom.ipc.pl

[Bug 560285] Re: Some of the BBC Video contents are not playing in Firefox

2010-04-15 Thread Draycen DeCator
It looks like you may be experiencing bug 410407 which deals with Flash content being unresponsive. The third workaround on that report has been successful for many people, so could you please try it and see if it resolves the issue? If it does, then this report is a duplicate of that one and I wil

[Bug 523018] Re: Bug in Firefox on ubuntu 9.10 2.6.31.19

2010-04-15 Thread Draycen DeCator
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 560700] Re: Namoroka freezes on Pandora, YouTube, and my iGoogle home page which includes imbedded YouTube videos

2010-04-15 Thread Draycen DeCator
*** This bug is a duplicate of bug 513887 *** https://bugs.launchpad.net/bugs/513887 Since the workaround worked, it appears this is indeed a duplicate of bug 513887, so I will be marking as such. All further discussion should be held on that report. Thanks again for reporting this to Ubuntu!

[Bug 561146] Re: firefox takes over whole screen with no exit button in left hand corner

2010-04-15 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Before we can begin working on this report, we need to know some more information. Could you please answer the following questions? 1. Are you maximizing Firefox by using F11 or by using the Maximize button? 2. Is Firefox the only application displaying this

[Bug 564085] Re: flash applications firefox

2010-04-15 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to dis

[Bug 560499] Re: Firefox crashes on http://domain.com/?name=value

2010-04-15 Thread Draycen DeCator
Thank you for trying to reproduce the bug with a new profile. Have you noticed if there is anything that the sites have in common other than the URL format? For example, do each of the sites causing Firefox to crash have Flash elements? If there is any similarity between the websites, we may be abl

[Bug 562259] Re: firefox-bin crashed with SIGSEGV in Type::Find()

2010-04-15 Thread Draycen DeCator
Marking private until Apport can complete the retrace. -- firefox-bin crashed with SIGSEGV in Type::Find() https://bugs.launchpad.net/bugs/562259 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@li

[Bug 562246] Re: Cannot close any of the "Untitled Tab" of firefox3.6.3

2010-04-15 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to dis

[Bug 562172] Re: Firefox 3.6.4pre locks up when using gmail

2010-04-15 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug without some more information. Please run the following command in a terminal: apport-collect 562172 This will automatically add information about your system to this repo

[Bug 561744] Re: Firefox uses 100% cpu when visiting pages with flash videos

2010-04-15 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Unfortunately, we need some more information before we can begin working on this report. Could you please answer the following questions? 1. Are you able to run the 'top' command in a terminal when this happens to see what process is taking up the CPU? Is i

[Bug 561544] Re: Firefox doesn't respond and then crashes

2010-04-15 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Could you please let us know if this happens randomly or only on specific sites? If it happens with specific sites, is there anything that the sites have in common? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- Firefox doesn't respond

[Bug 561044] Re: Computer crashed after about 3-5 minutes

2010-04-15 Thread Draycen DeCator
This does not appear to be a Firefox bug, so I'm removing Firefox and tagging that this report needs to be reassigned. ** Package changed: firefox (Ubuntu) => ubuntu ** Tags added: needs-reassignment -- Computer crashed after about 3-5 minutes https://bugs.launchpad.net/bugs/561044 You received

[Bug 536856] Re: Lucid 2.6.32-16 (firefox-bin:1460): Gdk-WARNING **: XID collision, trouble ahead

2010-03-14 Thread Draycen DeCator
Thank you for taking the time to report this to Ubuntu. Unfortunately, I am not sure I fully understand the problem you are experiencing. Please answer the following questions so we can better understand the issue. - Is this problem consistent and reproducible? - If it is, what specific steps do y

[Bug 512674] Re: merge bookmarks

2010-03-14 Thread Draycen DeCator
Thank you for reporting this suggestion to Ubuntu. Sorry it has taken so long to respond. I believe there is an upstream report requesting the same feature (https://bugzilla.mozilla.org/show_bug.cgi?id=271437) but I want to clarify that your request is the same as the upstream report. Could you ple

[Bug 479672] Re: BBC iplayer fails to display movie when visual effects is turned on

2010-03-14 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been several updates to Firefox since you filed this report. Could you please try to reproduce this bu

[Bug 340066] Re: Keyboard option messes up firefox (at least)

2010-03-14 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 531987] Re: firefox displays extension page on start

2010-03-14 Thread Draycen DeCator
Thank you for the extra information. Could you please let us know if you have ubufox installed? If not, can you please install it and see if that resolves any of the issues you are experiencing? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- firefox displays extension page o

[Bug 534606] Re: Find positions match off-screen

2010-03-14 Thread Draycen DeCator
Thank you for the helpful (and entertaining) example! It seems that other browsers (Chrome and Opera) get around this issue by scrolling in a way that the selected finding is always near the center of the page instead of being shown at the bottom (as is happening with Firefox). I am marking this "C

[Bug 536936] Re: Java is not enabled in Firefox 3.6

2010-03-14 Thread Draycen DeCator
*** This bug is a duplicate of bug 496097 *** https://bugs.launchpad.net/bugs/496097 It looks like this is indeed a duplicate of bug 496097, so I will mark it as such. Any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may f

[Bug 534606] Re: Find positions match off-screen

2010-03-14 Thread Draycen DeCator
This bug has been reported to the developers of the software. You can track it and make comments at: https://bugzilla.mozilla.org/show_bug.cgi?id=440198 This report also has enough information for developers to work on the issue, so it is being marked as Triaged. Thank you again for reporting this

[Bug 531987] Re: firefox displays extension page on start

2010-03-15 Thread Draycen DeCator
Sorry your menu bar got reset. Could you please let us know if there are items in the add-ons window when you are using a new profile? You mentioned that it is blank when in safe-mode and on your default profile, but you never said whether it was filled when using a new profile. Once we know for su

[Bug 521919] Re: firefox-bin crashed with SIGSEGV

2010-03-15 Thread Draycen DeCator
** Attachment removed: "CoreDump.gz" http://launchpadlibrarian.net/39198080/CoreDump.gz -- firefox-bin crashed with SIGSEGV https://bugs.launchpad.net/bugs/521919 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing

[Bug 479672] Re: BBC iplayer fails to display movie when visual effects is turned on

2010-03-15 Thread Draycen DeCator
Thank you for the extra information. With Flash installed from the official Ubuntu repositories, are you able to play videos on sites such as YouTube? The problem you are experiencing with the "lever" may be a bug that is known to exist on 64-bit systems using the official Flash package from the re

[Bug 531987] Re: firefox displays extension page on start

2010-03-16 Thread Draycen DeCator
Thank you for testing that, it gives us a better idea of what to try next. Could you please open Firefox, go to the Error Console (Tools > Error Console), clear out everything currently in there, then open up the Extensions window on your default profile? If the Extensions window has started appear

[Bug 479672] Re: BBC iplayer fails to display movie when visual effects is turned on

2010-03-16 Thread Draycen DeCator
*** This bug is a duplicate of bug 410407 *** https://bugs.launchpad.net/bugs/410407 Good, I'm glad that resolved the issue for you! The problem is believed to be an issue with GTK and Flash elements not properly communicating with one another. The workaround resolves the issue, but it does no

[Bug 532047] Re: Plymouth text-mode splash causes X to crash on first run due to shared tty7

2010-03-16 Thread Draycen DeCator
@arand Please see bug 538213 -- Plymouth text-mode splash causes X to crash on first run due to shared tty7 https://bugs.launchpad.net/bugs/532047 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@l

[Bug 538213] Re: Key presses (such as Enter) can kill the X server after a boot with the text plugin

2010-03-16 Thread Draycen DeCator
@Scott I installed Plymouth from your PPA, and unfortunately I'm experiencing the exact same behavior as before: - "Ubuntu 10.04" is shown by Plymouth instead of the logo - A lot of text fills up the Plymouth screen during boot up (I keep noticing fsck, but I'm not sure if it's being conducted o

[Bug 540154] Re: firefox-bin crashed with SIGSEGV in MOON_NPN_GetStringIdentifier()

2010-03-17 Thread Draycen DeCator
I am switching this back to private until Apport has completed the retrace. If it is successful, the report will automatically be made public again. If it fails, then we will need to look and see if the report is valid and can be made public. ** Visibility changed to: Private -- firefox-bin cras

[Bug 516370] Re: DSL does n't work in 9.10

2010-04-06 Thread Draycen DeCator
Thanks for reporting back to us. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 516370 This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the

[Bug 554623] Re: firefox-bin crashed with SIGSEGV

2010-04-06 Thread Draycen DeCator
Marking private until Apport can finish the retrace. ** Visibility changed to: Private -- firefox-bin crashed with SIGSEGV https://bugs.launchpad.net/bugs/554623 You received this bug notification because you are a member of Ubuntu Bugs, which is a direct subscriber. -- ubuntu-bugs mailing lis

[Bug 386024] Re: Brasero 0.8.2 - Afer erasing DVD-RW/DVD+RW system or the program is unable to recognize the DVD

2010-04-06 Thread Draycen DeCator
*** This bug is a duplicate of bug 514782 *** https://bugs.launchpad.net/bugs/514782 Thanks for testing that for us. Based on your results, it seems that this report is a duplicate of bug 514782, so I will be marking it as such. All further discussions should take place on the other report. *

[Bug 556263] Re: firefox-bin crashed with the addon 'reload every'

2010-04-06 Thread Draycen DeCator
** Visibility changed to: Private -- firefox-bin crashed with the addon 'reload every' https://bugs.launchpad.net/bugs/556263 You received this bug notification because you are a member of Ubuntu Bugs, which is a direct subscriber. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https:

[Bug 555494] Re: firefox-bin crashed with SIGSEGV

2010-04-06 Thread Draycen DeCator
Marking private until Apport can complete the retrace. ** Visibility changed to: Private -- firefox-bin crashed with SIGSEGV https://bugs.launchpad.net/bugs/555494 You received this bug notification because you are a member of Ubuntu Bugs, which is a direct subscriber. -- ubuntu-bugs mailing l

[Bug 510548] Re: Crash on certain websites

2010-04-06 Thread Draycen DeCator
Could you please generate an apport crash report for this? You can enable apport for one instance like this: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is generated. If it does not, you can reset the status of this one to New and

[Bug 340066] Re: Keyboard option messes up firefox (at least)

2010-04-11 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Keyboard option messes up firefox (at least) https://bugs.launchpad.net/bugs/340066 You received this bug notification because you

[Bug 319658] Re: Crash Attempting to Open a Web Page from Tbird

2010-04-11 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 311729] Re: firefox closes on each first-of-the-session sensible-data-exchange

2010-04-11 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 342605] Re: unable to delete and/or move bookmarks

2010-04-11 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 360681] Re: after firefox upgrade flash does not work untill flashplugin-nonfree . [ubuntu 8.10] firefox flash hangs swfdec_video_decoder_errorv no suitable decoder for video codec 7

2010-04-11 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- after firefox upgrade flash does not work untill flashplugin-nonfree . [ubuntu 8.10] firefox flash hangs swfdec_video_decoder_e

[Bug 355506] Re: Firefox: some graphical "bug" with DarkRoom theme (black)

2010-04-11 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 481695] Re: Some fonts are missing from firefox

2010-04-11 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 512674] Re: merge bookmarks

2010-04-11 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- merge bookmarks https://bugs.launchpad.net/bugs/512674 You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 483137] Re: intermediate certificates of startssl.com not part of firefox in karmic

2010-04-11 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 462800] Re: flash sound fails after suspend while flash was running

2010-04-11 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 391675] Re: Glitch between windows titlebar and top panel when maximized

2010-04-11 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 518182] Re: the quit buton doesnt work on java window on the site www.chess.lt

2010-04-11 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 517180] Re: Problem with Create Application Launcher

2010-04-11 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Problem with Create Application Launcher https://bugs.launchpad.net/bugs/517180 You received this bug notification because you are

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