[Bug 524377] Re: firefox not working at all and ubuntu-bug firefox does nothing

2010-02-19 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Can you please let us know what version of Ubuntu and what version of Firefox you are using? -- firefox not working at all and ubuntu-bug firefox does nothing https://bugs.launchpad.net/bugs/524377 You received th

[Bug 524377] Re: firefox not working at all and ubuntu-bug firefox does nothing

2010-02-19 Thread Draycen DeCator
This bug report is being closed due to your last comment regarding this being fixed with a config change. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn

[Bug 523236] Re: Translation problem in Nautilus (French version): 21ère

2010-02-19 Thread Draycen DeCator
@JF Thank you for your input. I do agree that the translation is not the best representation of what this bug is describing, which is why I left your initial description untouched. The translation is simply a means for developers and other bug triagers who may encounter similar reports to have a

[Bug 522820] Re: On boot up, I get a message that it has to use low-res and I can't change a thing on the display settings (I'm on an HP touchsmart).

2010-02-19 Thread Draycen DeCator
Thank you for the quick response. Could you please verify that the 'xserver-xorg-video-intel' package is installed on your system? Also, when you reply to the emails you get from Launchpad, your response is automatically added to the bug report as a comment. Once it is added, you receive another e

[Bug 394528] Re: Epson sx200 sx205 scanner not detected by sane

2010-02-19 Thread Draycen DeCator
*** This bug is a duplicate of bug 377977 *** https://bugs.launchpad.net/bugs/377977 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 377977, so it is being marked as such. Please look at

[Bug 385505] Re: sane doesn't recognize Epson DX7450 scanner out of the box

2010-02-19 Thread Draycen DeCator
*** This bug is a duplicate of bug 377977 *** https://bugs.launchpad.net/bugs/377977 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 377977, so it is being marked as such. Please look at

[Bug 377977] Re: xsane / sane does not detect Epson DX7400

2010-02-19 Thread Draycen DeCator
** Description changed: Binary package hint: sane The manpages for sane on their website states that the Epson Stylus DX7400 All-in-one Printer/Scanner is supported. Ref: http://www.sane-project.org/man/sane-epson2.5.html This isn't detected automatically by xsane or sane and do

[Bug 290813] Re: Epson Perfection 3170 Photo Scanner is not recognized by XSane

2010-02-19 Thread Draycen DeCator
*** This bug is a duplicate of bug 377977 *** https://bugs.launchpad.net/bugs/377977 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 377977, so it is being marked as such. Please look at

[Bug 127515] Re: scanner not supported: Epson Perfection 3170 Photo

2010-02-19 Thread Draycen DeCator
*** This bug is a duplicate of bug 377977 *** https://bugs.launchpad.net/bugs/377977 ** This bug is no longer a duplicate of bug 290813 Epson Perfection 3170 Photo Scanner is not recognized by XSane ** This bug has been marked a duplicate of bug 377977 xsane / sane does not detect Epson

[Bug 377977] Re: XSane / SANE do not maintain a proper connection with many Epson scanners

2010-02-19 Thread Draycen DeCator
** Summary changed: - xsane / sane does not detect Epson DX7400 + XSane / SANE do not maintain a proper connection with many Epson scanners -- XSane / SANE do not maintain a proper connection with many Epson scanners https://bugs.launchpad.net/bugs/377977 You received this bug notification becau

[Bug 521827] Re: SCSI Epson GT 7000 Scanner Does Not Work

2010-02-19 Thread Draycen DeCator
*** This bug is a duplicate of bug 377977 *** https://bugs.launchpad.net/bugs/377977 Thank you for the update. I believe this report is actually a duplicate of bug 377977 after doing some research. It appears that all Epson scanners that are "supported" by a certain package are experiencing th

[Bug 377977] Re: XSane / SANE do not maintain a proper connection with many Epson scanners

2010-02-19 Thread Draycen DeCator
I apologize for the bug mail spam that you may have received due to my actions. I was recently working on bug 521827 when I found this report that seemed to describe the same behavior. I also found many other similar bugs about different Epson scanner models, but they are all related to the same pa

[Bug 525071] Re: mplayer no sound/cannot un-mute

2010-02-20 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Can you please clarify whether you are only unable to unmute MPlayer or are you unable to unmute your entire system? -- mplayer no sound/cannot un-mute https://bugs.launchpad.net/bugs/525071 You received this bug

[Bug 515359] Re: Flash sound stops functioning in Firefox 3.6

2010-02-20 Thread Draycen DeCator
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 525009] Re: cannot type some letters ey disapeared. do you et it?

2010-02-20 Thread Draycen DeCator
*** This bug is a duplicate of bug 525010 *** https://bugs.launchpad.net/bugs/525010 This report was accidentally filed twice. As a result, I will mark this report as a duplicate of bug 525010 (which is the exact same). ** This bug has been marked a duplicate of bug 525010 cannot type som

[Bug 520359] Re: Out of memory

2010-02-20 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Tha

[Bug 521393] Re: Session opens with only terminal screen

2010-02-20 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Can you please let us know if anything happens when you run the command 'startx' in the terminal that you boot into? ** Changed in: ubuntu Status: New => Incomplete -- Session opens with only terminal scre

[Bug 511632] Re: cannot download gstreamer0.10plugins bad

2010-01-23 Thread Draycen DeCator
I was able to download the package without any trouble. Did you receive any kind of error message? Could you please clarify...did the download simply hang (the download sat at 5% and wouldn't go any further), or did the download completely close (either it got removed from the Software Centre queue

[Bug 511603] Re: launchers in panel overlap main menu making it inaccessible

2010-01-23 Thread Draycen DeCator
Also effects Ubuntu 9.10 64-bit. Changed status to "confirmed." ** Changed in: gnome-panel (Ubuntu) Status: New => Confirmed -- launchers in panel overlap main menu making it inaccessible https://bugs.launchpad.net/bugs/511603 You received this bug notification because you are a member of

[Bug 511603] Re: launchers in panel overlap main menu making it inaccessible

2010-01-23 Thread Draycen DeCator
Also, removing icons causes the "hidden" icons to push back over to the right of the menus. -- launchers in panel overlap main menu making it inaccessible https://bugs.launchpad.net/bugs/511603 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubun

[Bug 511632] Re: cannot download gstreamer0.10plugins bad

2010-01-23 Thread Draycen DeCator
Changed status to "incomplete" until the behavior is clarified. ** Changed in: software-center (Ubuntu) Status: New => Incomplete -- cannot download gstreamer0.10plugins bad https://bugs.launchpad.net/bugs/511632 You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 511604] Re: Firefox with Moonlight 2.0 closes immediately

2010-01-23 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Could you please generate an apport crash report for this? You can enable apport for one instance like this: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is generated. If it does not, you can

[Bug 510661] Re: cheese fails in 64 bit with infinite loop in terminal

2010-01-23 Thread Draycen DeCator
Thank you for reporting your bug and we are glad that you were able to solve the problem. I have changed the status to "invalid" since this bug does not effect the package. If you come across any more bugs, please feel free to report them. ** Changed in: cheese (Ubuntu) Status: New => Inval

[Bug 511632] Re: cannot download gstreamer0.10plugins bad

2010-01-23 Thread Draycen DeCator
Thank you for responding, it will help our team to determine how to approach your bug. Unfortunately, I am unsure whether the issue is being caused by the server that the Software Center and Synaptic are trying to download from, or if it is a problem with the Software Center program itself. Could y

[Bug 511603] Re: launchers in panel overlap main menu making it inaccessible

2010-01-23 Thread Draycen DeCator
This bug has been successfully reproduced in several different ways. No other applets to the right of the default Menu Bar are affected by this issue. However, if the default menu bar is removed, and more items added in it's place, then whichever item is furthest to the left gets affected. Even mor

[Bug 511603] Re: launchers in panel overlap main menu making it inaccessible

2010-01-23 Thread Draycen DeCator
** Bug watch added: GNOME Bug Tracker #546681 https://bugzilla.gnome.org/show_bug.cgi?id=546681 ** Also affects: gnome-panel via https://bugzilla.gnome.org/show_bug.cgi?id=546681 Importance: Unknown Status: Unknown -- launchers in panel overlap main menu making it inaccessible ht

[Bug 511603] Re: launchers in panel overlap main menu making it inaccessible

2010-01-24 Thread Draycen DeCator
** Description changed: Binary package hint: gnome-panel When the panel is full with launchers and/or applets, if you (inadvertently) add another item, or if the screen is resized forcing the panel to become smaller, the main menu may become inaccessible. Icons that were to the right

[Bug 511632] Re: cannot download gstreamer0.10plugins bad

2010-01-24 Thread Draycen DeCator
Thanks for responding so quickly. I would just like to take a moment to say "Welcome to the Ubuntu community!" As for your bug, I think we are looking at a problem with the mirror server that your computer is attempting to download from. Could you please go to System -> Administration -> Software

[Bug 479682] Re: can only download a few programs off the software center

2010-01-24 Thread Draycen DeCator
Thank you for filing this bug report and letting us know about the trouble you have been experiencing. Sorry that it has taken us so long to respond to your report. Unfortunately, we will need more information on the exact behavior you are experiencing so we can decide the best way to approach this

[Bug 511632] Re: cannot download gstreamer0.10plugins bad

2010-01-24 Thread Draycen DeCator
Thank you for trying the possible solution, and sorry it did not work. Unfortunately, we currently do not have enough information to officially confirm your bug since there do not seem to be any other reports of others experiencing the same issue. If you could please clarify a few more questions fo

[Bug 511632] Re: cannot download gstreamer0.10plugins bad

2010-01-24 Thread Draycen DeCator
** Description changed: - Binary package hint: software-center + Binary package hint: gstreamer0.10-plugins-bad - Tried to download via package manager and synaptic .No joy .Could only - download 5% then the download stopped. + When trying to download the gstreamer0.10-plugins-bad package + ("G

[Bug 511632] Re: Cannot download gstreamer0.10-plugins-bad

2010-01-24 Thread Draycen DeCator
** Package changed: software-center (Ubuntu) => gst-plugins-bad- multiverse0.10 (Ubuntu) -- Cannot download gstreamer0.10-plugins-bad https://bugs.launchpad.net/bugs/511632 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs

[Bug 511632] Re: Cannot download gstreamer0.10-plugins-bad

2010-01-24 Thread Draycen DeCator
Thank you for answering our questions. While we figure out how to file this report, I would just like to let you know of a possible solution to your current problem. If you go to http://packages.ubuntu.com/karmic/i386/gstreamer0.10-plugins-bad- multiverse/download you should be able to choose a lin

[Bug 511632] Re: Cannot download gstreamer0.10-plugins-bad

2010-01-24 Thread Draycen DeCator
John, we may have figured out what is causing the issue. Could you please see if the "ubuntu-restricted-extras" package is installed on your machine? Installing that package may give your computer access to the "gstreamer0.10-plugins-bad" package. The GStreamer plugins are not included with Ubuntu

[Bug 508807] Re: Elmer installation hangs

2010-01-24 Thread Draycen DeCator
Thank you for taking the time to file this bug report. Unfortunately, I was unable to reproduce your bug on my machine (Ubuntu 9.10, 64-bit). When I installed Elmer using the Software Center, I received a configuration menu for Elmer when the install first began (which is at the 50% mark; the first

[Bug 512083] Re: .mpg extension video file couldn't be played

2010-01-24 Thread Draycen DeCator
Thank you for filing this bug report. Unfortunately, I need some more information in order to better understand the issue that you are experiencing. First, can you please verify for me that you have the "gstreamer0.10-ffmpeg" package installed on your system? This package contains the necessary cod

[Bug 512081] Re: Hotmail doesn't open messages with Firefox under Ubuntu 9.10

2010-01-24 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to dis

[Bug 511632] Re: Cannot download gstreamer0.10-plugins-bad

2010-01-25 Thread Draycen DeCator
John, I'm sorry this is taking so long to resolve. I have a few more questions for you so we can hopefully figure out the exact cause of the problem. 1. Are you using a high-speed internet connection? 2. Are you using any kind of proxy for your internet? 3. Have you recently run the Update Manag

[Bug 511632] Re: Cannot download gstreamer0.10-plugins-bad

2010-01-25 Thread Draycen DeCator
John, that's great to hear! Sorry it took so long to find such a simple solution, but at least now we know that this could be a possible issue with others. Unfortunately, we're only able to file bug reports related to packages, so I'm going to be closing this report by marking it "invalid." If you

[Bug 512081] Re: Hotmail doesn't open messages with Firefox under Ubuntu 9.10

2010-01-25 Thread Draycen DeCator
Thank you for replying so quickly. If creating a new profile helped, then there are a few other things you may want to try. You can open Firefox in Safe Mode: Alt+F2 firefox-3.5 --safe-mode When the Safe Mode box shows up, you will want to select "Disable all add-ons," "Reset toolbars a

[Bug 512081] Re: Hotmail doesn't open messages with Firefox under Ubuntu 9.10

2010-01-25 Thread Draycen DeCator
Yes, I apologize for my poor wording. By using Safe Mode, all of those changes are automatically made for that one session. However, selecting any of the check boxes will make the changes permanent. If you find that Safe Mode resolves the issue, then you may be interested in utilizing those check b

[Bug 511793] Re: When clicking things on a youtube video, sometimes it will not do it.

2010-01-25 Thread Draycen DeCator
*** This bug is a duplicate of bug 410407 *** https://bugs.launchpad.net/bugs/410407 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug #410407, so it is being marked as such. Please look a

[Bug 518873] Re: gnome-panel fails to start when desktop loads

2010-02-24 Thread Draycen DeCator
@itsjustarumour There is one possibility I started to wonder about last night. This is admittedly a shot in the dark, but one of the changes in the gnome-panel Change Log for Ubuntu Lucid is some changes to prevent crashes due to Xrandr. I was just recently working on another report that ended u

[Bug 522820] Re: On boot up, I get a message that it has to use low-res and I can't change a thing on the display settings (I'm on an HP touchsmart).

2010-02-24 Thread Draycen DeCator
Thank you for providing that information. It seems that Ubuntu is definitely detecting your graphics card, there is just something preventing it from working properly. I have marked this as a bug affecting 'xserver-xorg-video-intel'. If you could please run 'apport- collect 522820', information reg

[Bug 518873] Re: gnome-panel fails to start when desktop loads

2010-02-24 Thread Draycen DeCator
Hm, that doesn't seem to be the issue at hand. Well, one thing you could try is installing the latest version of gnome-panel on your Karmic install and seeing if that resvolves the issue. If it does, then we will at least know for sure that it is the gnome-panel package that is the problem. If you'

[Bug 527277] Re: crashes

2010-02-24 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bug

[Bug 526172] Re: video files run slow

2010-02-24 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bug

[Bug 526966] Re: Firefox start page not into English?

2010-02-24 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. Can you please let us know the following information about your system? What version of Ubuntu are you running?

[Bug 518873] Re: gnome-panel fails to start when desktop loads

2010-02-24 Thread Draycen DeCator
Very understandable. I forgot to look at the dependencies before suggesting you install that version. Let me do some more research over the next few days and I will let you know if I find anything. -- gnome-panel fails to start when desktop loads https://bugs.launchpad.net/bugs/518873 You receive

[Bug 526966] Re: Firefox start page not into English?

2010-02-25 Thread Draycen DeCator
Thank you for the response. Unfortunately, there is no way for me to see your computer screen. Below I have included detailed instructions for how you can get the information we need. 1. Ubuntu version - In the top panel, go to System > About Ubuntu, then report back what version is shown there (

[Bug 522727] Re: tabs are not clickable sometimes, and firefox-bin needs to be killed when exiting after this happens

2010-02-25 Thread Draycen DeCator
Thank you for the update. I am closing this bug since it was found to be caused by an incompatible add-on instead of a problem with Firefox itself. If you begin to experience this bug again, then please feel free to set the Status back to New. Also, feel free to report any other bugs that you find!

[Bug 527821] Re: No thunderbird2.0.0.23 ao imprimir sai junto ao corpo do e-mail um codigo fonte do e-mail.....

2010-02-25 Thread Draycen DeCator
I noticed that some of the sentences in this bug report are not in English. If they were translated to English they would be accessible to more triagers. Could you please translate them? -- No thunderbird2.0.0.23 ao imprimir sai junto ao corpo do e-mail um codigo fonte do e-mail. https://bug

[Bug 527709] Re: Pulseaudio input hangs randomly

2010-02-25 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bug

[Bug 527763] Re: gnometris !...@#$%^& mode

2010-02-25 Thread Draycen DeCator
*** This bug is a duplicate of bug 508214 *** https://bugs.launchpad.net/bugs/508214 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 508214, so it is being marked as such. Please look at

[Bug 527673] Re: package gimp 2.6.7-1ubuntu1.1 failed to install/upgrade: el subproceso script pre-installation nuevo devolvi? el c?digo de salida de error 137

2010-02-25 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bug

[Bug 522727] Re: tabs are not clickable sometimes, and firefox-bin needs to be killed when exiting after this happens

2010-02-26 Thread Draycen DeCator
@ChosenOne Thank you for letting us know that you are still experiencing this issue in Safe Mode. Could you please run 'apport-collect 522727' in the Terminal? This will add debugging information about your system to this report so we can get a better idea of what is going on. -- tabs are not

[Bug 500708] Re: Gtk Error Message

2010-02-26 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 498785] Re: after installing 3.0.16 version (from 3.0.15) firefox doesn't detect the installed flash-plugin

2010-02-26 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 462638] Re: Window resize when search

2010-02-26 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 312490] Re: cannot make Thunderbird default E-mail client

2010-02-26 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comment. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on th

[Bug 309055] Re: firefox does not start

2010-02-26 Thread Draycen DeCator
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 342605] Re: unable to delete and/or move bookmarks

2010-02-26 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 444757] Re: Can't click butttons inside flash (like play/pause in youtube)

2010-02-26 Thread Draycen DeCator
*** This bug is a duplicate of bug 410407 *** https://bugs.launchpad.net/bugs/410407 @Artyom Please see bug 410407 for workarounds that should work for you (namely the third workaround). All further comments should take place on the 410407 report. -- Can't click butttons inside flash (lik

[Bug 512083] Re: .mpg extension video file couldn't be played

2010-02-26 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- .mpg extension video file couldn't be played https://bugs.launchpad.net/bugs/512083 You received this bug notification because you

[Bug 479682] Re: can only download a few programs off the software center

2010-02-26 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- can only download a few programs off the software center https://bugs.launchpad.net/bugs/479682 You received this bug notification

[Bug 518182] Re: the quit buton doesnt work on java window on the site www.chess.lt

2010-02-26 Thread Draycen DeCator
Thank you for the extra information. However, I cannot confirm this bug because I do not know what steps to follow in order to recreate the behavior you are experiencing. Can you please give us specific steps detailing how to cause this bug to occur? -- the quit buton doesnt work on java window o

[Bug 520359] Re: Out of memory

2010-02-26 Thread Draycen DeCator
This bug report is being closed due to your last comment regarding this being fixed with an update. If you begin to experience the bug again, then please feel free to return to this report and set the status back to "New." Thank you again for taking the time to report this bug and helping to make U

[Bug 521003] Re: Bug reporting broken

2010-02-26 Thread Draycen DeCator
** Changed in: apport (Ubuntu) Status: New => Incomplete -- Bug reporting broken https://bugs.launchpad.net/bugs/521003 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com http

[Bug 527821] Re: No thunderbird2.0.0.23 ao imprimir sai junto ao corpo do e-mail um codigo fonte do e-mail.....

2010-02-26 Thread Draycen DeCator
** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- No thunderbird2.0.0.23 ao imprimir sai junto ao corpo do e-mail um codigo fonte do e-mail. https://bugs.launchpad.net/bugs/527821 You received this bug notification because you are a member of Ubuntu Bugs, which is subsc

[Bug 407476] Re: try to close an open firefox window causes segfault

2010-02-26 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- try to close an open firefox window causes segfault https://bugs.launchpad.net/bugs/407476 You received this bug notification beca

[Bug 481695] Re: Some fonts are missing from firefox

2010-02-26 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 377977] Re: XSane and SANE do not maintain a proper connection with many Epson scanners

2010-02-26 Thread Draycen DeCator
** Tags added: karmic lucid -- XSane and SANE do not maintain a proper connection with many Epson scanners https://bugs.launchpad.net/bugs/377977 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@li

[Bug 500708] Re: Gtk Error Message

2010-02-26 Thread Draycen DeCator
This bug report is being closed due to your last comment regarding this being fixed with an update. The "Fix Released" status is not appropriate in this case since we do not know the exact cause or fix for this bug. Thank you again for taking the time to report this bug and helping to make Ubuntu b

[Bug 522727] Re: tabs are not clickable sometimes, and firefox-bin needs to be killed when exiting after this happens

2010-02-27 Thread Draycen DeCator
@ChosenOne I have set this report back to "Incomplete" since your comment suggests that this bug is in fact a real Firefox issue. Please run 'apport-collect -p firefox-3.6 522727' if you have the firefox-3.6 package installed (since you are using Karmic). Otherwise, simply use 'apport-collect 52

[Bug 529214] Re: Start page of Firefox is on English only

2010-02-27 Thread Draycen DeCator
Thank you for taking the time to report this bug. Can you please let us know if the entire Firefox program is in English or just the Start Page? It sounds like this may be a duplicate of bug 526897, but I would like to confirm that the behavior is same before marking it as such. ** Changed in: fir

[Bug 529206] Re: Firefox and Language

2010-02-27 Thread Draycen DeCator
Thank you for taking the time to report this bug. Could you please be more specific in describing the behavior you are experiencing? I would like to try to confirm this bug, but I'm not sure what behavior I should be looking for. ** Changed in: firefox (Ubuntu) Status: New => Incomplete --

[Bug 528992] Re: Default Search Engine (QuickSearch)

2010-02-27 Thread Draycen DeCator
Thank you for taking the time to report this bug. Can you please let us know whether or not the drop-down menu of search engines for the quick search bar is listed in alphabetical order? It sounds like this may be a duplicate of bug 526411, but I just want to make sure the behaviors match before I

[Bug 528992] Re: Default Search Engine (QuickSearch)

2010-02-27 Thread Draycen DeCator
*** This bug is a duplicate of bug 526411 *** https://bugs.launchpad.net/bugs/526411 Thank you for the clarification. It seems that this report is the same as bug 526411 so I will be marking it as a duplicate. Please see that report for any workarounds and feel free to add your findings to tha

[Bug 312414] Re: Firefox crashes on restart if slacker.com was paused

2010-02-27 Thread Draycen DeCator
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Firefox crashes on restart if slacker.com was paused https://bugs.launchpad.net/bugs/312414 You received this bug notification bec

[Bug 385869] Re: MS Outlook webmail locks up in firefox.

2010-02-27 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 360681] Re: after firefox upgrade flash does not work untill flashplugin-nonfree . [ubuntu 8.10] firefox flash hangs swfdec_video_decoder_errorv no suitable decoder for video codec 7

2010-02-27 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 355506] Re: Firefox: some graphical "bug" with DarkRoom theme (black)

2010-02-27 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 437838] Re: firefox starts every few seconds with the homepage

2010-02-27 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 391675] Re: Glitch between windows titlebar and top panel when maximized

2010-02-27 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Sorry we have not had the capacity to check back on this bug in quite some time. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the upda

[Bug 424711] Re: Ignore settings in Appearance of showing icons

2010-02-27 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 518873] Re: gnome-panel fails to start when desktop loads

2010-02-27 Thread Draycen DeCator
@itsjustarumour Unfortunately I have been unable to find a possible cause for the bug you are experiencing on Karmic. However, I have been told by another bug triager (more experienced than I am) that the fact that this problem seems to be resolved in Lucid qualifies it for the "Fix Released" st

[Bug 522727] Re: tabs are not clickable sometimes, and firefox-bin needs to be killed when exiting after this happens

2010-02-27 Thread Draycen DeCator
@ChosenOne In order to get a better idea of what could be causing this behavior, we would appreciate it if you could let us know about any errors in your error console. To get this information, please go to Tools > Error Console, clear anything currently in the console, then see if anything gets

[Bug 350407] Re: Locally saved webpages not displaying correctly

2010-02-27 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. I have been able to confirm that this bug still occurs with daily build of Firefox 3.7. A report has also been fo

[Bug 522727] Re: tabs are not clickable sometimes, and firefox-bin needs to be killed when exiting after this happens

2010-02-28 Thread Draycen DeCator
Thank you for letting us know what the exact error message is. It sounds like this may be related to bug 514108, which was fixed with a recent update for Firefox 3.6. Can you please make sure that you are running the latest version and report back to us on whether or not an update resolved the issu

[Bug 437838] Re: firefox starts every few seconds with the homepage

2010-02-28 Thread Draycen DeCator
Thank you for responding. This bug report is being closed due to your last comment regarding this being fixed with an update. Please continue to let us know about any bugs you encounter so we can work to make Ubuntu better. I'm also sorry to hear that you did not have much luck with Ubuntu Karmic.

[Bug 424711] Re: Ignore settings in Appearance of showing icons

2010-02-28 Thread Draycen DeCator
Thank you for the response. In Lucid, the Interface tab has been removed from the Appearance settings. If you wish to enable/disable icons in menus, you must run 'gksu gconf-editor' then navigate to 'desktop' > 'gnome' > 'interface'. Then you will find a check box for icons in the menus. While tes

[Bug 311729] Re: firefox closes on each first-of-the-session sensible-data-exchange

2010-02-28 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 483137] Re: intermediate certificates of startssl.com not part of firefox in karmic

2010-02-28 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 514828] Re: Firefox(all versions) with an element with "contenteditable" attribute the "middle click" doesn't work (open link in new tab)

2010-02-28 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. I have tested this with Firefox 3.7 on Ubuntu Karmic and seem to have gotten the same results. When the content of a site is editable, then middle-click causes anything copied to be pasted into the middle of the te

[Bug 525100] Re: firefox 3.6 has discontinuous drop-down menus when minimum font size is set

2010-02-28 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. I have been able to confirm this on both Firefox 3.6 and Firefox 3.7, the only difference between the two being how long it takes for the drop-down menu to disappear on the site (takes longer with FF 3.7). I also c

[Bug 462800] Re: flash sound fails after suspend while flash was running

2010-02-28 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 515359] Re: Flash sound stops functioning in Firefox 3.6

2010-02-28 Thread Draycen DeCator
@Jay Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this

[Bug 522727] Re: tabs are not clickable sometimes, and firefox-bin needs to be killed when exiting after this happens

2010-02-28 Thread Draycen DeCator
@ChosenOne Sorry about that, I did not realize that the latest Firefox 3.6 update had not been pushed to Karmic through the PPA yet. The update is being pushed right now and you should be able to get it relatively soon. This update fixes the bug I mentioned before, which appears to be the same a

[Bug 529793] Re: will not go to page

2010-02-28 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Can you please confirm if you are trying to use Firefox? ** Changed in: ubuntu Status: New => Incomplete -- will not go to page https://bugs.launchpad.net/bugs/529793 You received this bug notification bec

[Bug 530032] Re: Web browsers can freeze the whole system

2010-03-01 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug without some more information. Could you please run 'apport-collect 530032' in a Terminal? This will automatically add information about your system to this report so we can

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