[Bug 576756] Re: Firefox reports wrong version of Flash Player installed

2010-05-06 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. It does look like you have Flash 9 installed on your system. Could you please go to System > Administration > Synaptic Package Manager, then search for 'flashplugin- nonfree' and make sure it's installed? If it isn't, then you can install it. If it is, then l

[Bug 575443] Re: firefox screen sizing problem Ubuntu 10.04

2010-05-06 Thread Draycen DeCator
You should only need to install the 'compiz' package and everything it depends on (if it isn't already installed on your system). @jason Did you try running 'metacity --replace' in a terminal? This command restarts metacity, which may resolve the issue. If it isn't running at all, just running '

[Bug 571521] Re: Firefox segfaults randomly

2010-05-06 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Is this still happening for you? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- Firefox segfaults randomly https://bugs.launchpad.net/bugs/571521 You received this bug notification because you are a member of Ubuntu Bugs, which is subs

[Bug 572136] Re: Streaming megavideo don't start

2010-05-06 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Could you please describe the behavior you are experiencing in more detail? Does the video not load at all? Does the video load, but you cannot click play? Any extra details will help us determine what the cause of this bug could be. ** Changed in: firefox (

[Bug 571789] Re: can not update system, uninstall or reinstall flash plugin non free 10.0.1.2

2010-05-06 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. This is not a Firefox bug, so I am marking that this needs to be reassigned. ** Package changed: firefox (Ubuntu) => ubuntu ** Tags added: needs-reassignment -- can not update system, uninstall or reinstall flash plugin non free 10.0.1.2 https://bugs.lau

[Bug 424711] Re: Ignore settings in Appearance of showing icons

2010-05-06 Thread Draycen DeCator
Thanks you for all of the information that you have provided us. Based on your comments, we have been able to confirm this bug and file it upstream to Mozilla. Since this report has enough information for the developers to work on a fix, I am marking this report Triaged. Please continue to report a

[Bug 576756] Re: Firefox reports wrong version of Flash Player installed

2010-05-06 Thread Draycen DeCator
Sorry, it was just pointed out to me that the terminal output you provided already says what version is installed on your system. Have you ever installed Flash manually instead of through the official repositories? -- Firefox reports wrong version of Flash Player installed https://bugs.launchpad.

[Bug 576821] Re: firefox using flash 9 though 10 also installed

2010-05-07 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. It looks like Flash 10 is installed for use on your system as a whole, but Flash 9 was placed into the plugins folder of Firefox (maybe you installed it manually at some point?). Could you try removing libflashplayer.so from the .mozilla/plugins/ folder and s

[Bug 236046] Re: checkgmail tray background colour cannot be changed

2010-05-07 Thread Draycen DeCator
Architecture: amd64 DistroRelease: Ubuntu 10.04 EcryptfsInUse: Yes InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027) NonfreeKernelModules: nvidia Package: checkgmail 1.13+svn43-1ubuntu1 [modified: usr/bin/checkgmail] PackageArchitecture: all ProcEnviron: LANGUAGE=en_US:en L

[Bug 236046] Dependencies.txt

2010-05-07 Thread Draycen DeCator
apport information ** Attachment added: "Dependencies.txt" http://launchpadlibrarian.net/47982978/Dependencies.txt -- checkgmail tray background colour cannot be changed https://bugs.launchpad.net/bugs/236046 You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 236046] Re: checkgmail tray background colour cannot be changed

2010-05-07 Thread Draycen DeCator
I ran apport-collect since I confirmed this bug on my Lucid system, just in case the upstream developers want extra information on software versions. Nobody else needs to run apport-collect as this would just post duplicate information. Since this bug has been reported upstream and has enough info

[Bug 577251] Re: Problem Loading Page

2010-05-07 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. It looks like you're using a build from the Ubuntu Mozilla Daily PPA, which is supported. Could you please let us know what you are trying to load exactly? I looked for the startpage.html file on my system, but I could not see it in the Ububox extension direc

[Bug 576811] Re: firefox is very slow in Ubuntu 10.10

2010-05-07 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Could you provide us with a more detailed explanation of how Firefox is slow? For example, is it the startup, page rendering, menu navigation, etc.? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- firefox is very slow in Ubuntu 10.10 ht

[Bug 575602] Re: Connecting with BBC Radio 4 unavailable

2010-05-07 Thread Draycen DeCator
If the issue is with the webpage bringing you to the wrong URL, then it may be an issue with the site. If you hover the mouse over the link for the radio, Firefox should show the URL in the status bar. Can you check that before clicking the link to see if it shows that it will bring you to bbc_radi

[Bug 576832] Re: Firefox search tools problem

2010-05-07 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. The issue you are facing is likely due to bug 539772, which affects systems with an ATI graphics card. Could you please let us know what brand of graphics card you are using? If you are not sure, you can run the following command in a terminal: lspci | grep

[Bug 576821] Re: firefox using flash 9 though 10 also installed

2010-05-07 Thread Draycen DeCator
Great, I'm glad we were able to resolve the issue for you! I am closing this report since it does not describe a bug. Please continue to report any issues that you encounter. ** Changed in: firefox (Ubuntu) Status: Incomplete => Invalid -- firefox using flash 9 though 10 also installed ht

[Bug 576854] Re: PDF Docs not open after downloading it with "Document viewer".

2010-05-07 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Unfortunately, I see PDF documents listed in Edit > Preferences > Applications on my system, so I cannot confirm that part of the bug at this point. Could you please let us know if this happens with other files you download or just PDF files? ** Changed in:

[Bug 488996] Re: Cannot download addons from Mozilla server

2010-05-07 Thread Draycen DeCator
*** This bug is a duplicate of bug 573404 *** https://bugs.launchpad.net/bugs/573404 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 573404, so it is being marked as such. Please look at

[Bug 458259] Re: Firefox not installing add-on (download error -228)

2010-05-07 Thread Draycen DeCator
*** This bug is a duplicate of bug 573404 *** https://bugs.launchpad.net/bugs/573404 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 573404, so it is being marked as such. Please look at

[Bug 573404] Re: unable to download addons - example:adblock+

2010-05-07 Thread Draycen DeCator
After doing some searching, I found that this issue has been reported upstream: mozilla 543420. The upstream bug was filed against Windows, which suggests that this is not an Ubuntu-only issue. The upstream report also pointed to the support page I provided earlier: http://support.mozilla.com/en-US

[Bug 575717] Re: Adobe Flash in Mozilla Firefox displays incorrect utf8 symbols when entering text

2010-05-07 Thread Draycen DeCator
Thank you for the clarification. Since this only occurs in Flash-based text fields, this is likely a bug with Flash instead of Firefox. I'm switching this report to the flashplugin-nonfree package to reflect that. ** Package changed: firefox (Ubuntu) => flashplugin-nonfree (Ubuntu) ** Changed in:

[Bug 577206] Re: Bookmark created on "Done" button crashes Firefox

2010-05-07 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Could you please generate an apport crash report for this? You can enable apport for one instance like this: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is generated. If it does not, you can

[Bug 577020] Re: entire system crashes (reboots) when opening a new tab!

2010-05-07 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Could you please let us know if this only occurs when you have Pandora (or some other Flash element) open in Firefox? Also, does your system actually turn off and back on, or are you simply logged out and returned to the login screen? If you are just logged o

[Bug 577276] Re: Citicards.com virtual account number service unusable

2010-05-07 Thread Draycen DeCator
*** This bug is a duplicate of bug 575897 *** https://bugs.launchpad.net/bugs/575897 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 575897, so it is being marked as such. Please look at

[Bug 577086] Re: firefox does not work stably

2010-05-08 Thread Draycen DeCator
It would also be useful if you could let us know when exactly this happens. Based on the XsessionErrors log attached to this bug, it looks like you may have bug 401823 which seems to occur whenever Flash is being used in the browser. -- firefox does not work stably https://bugs.launchpad.net/bugs

[Bug 577376] Re: firefox ubuntu 10.04 bindwood

2010-05-08 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. I'm moving this report to the bindwood package since it seems to be the cause of this bug. ** Package changed: firefox (Ubuntu) => bindwood (Ubuntu) -- firefox ubuntu 10.04 bindwood https://bugs.launchpad.net/bugs/577376 You received this bug notification

[Bug 577396] Re: Firefox can't update nor install add-ons error 228

2010-05-08 Thread Draycen DeCator
*** This bug is a duplicate of bug 573404 *** https://bugs.launchpad.net/bugs/573404 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 573404, so it is being marked as such. Please look at

[Bug 573404] Re: Firefox is unable to download add-ons (download error -228)

2010-05-08 Thread Draycen DeCator
** Summary changed: - unable to download addons - example:adblock+ + Firefox is unable to download add-ons (download error -228) -- Firefox is unable to download add-ons (download error -228) https://bugs.launchpad.net/bugs/573404 You received this bug notification because you are a member of Ub

[Bug 572136] Re: Streaming megavideo don't start

2010-05-08 Thread Draycen DeCator
The bug you were experiencing before was most likely bug 410407 which causes Flash to be unresponsive to clicks on 64-bit systems. Workaround #3 on that report resolves the issue in case you ever decide to return to the Flash from the Ubuntu repositories. I believe Veoh uses Flash, so I'm not sure

[Bug 577251] Re: Problem Loading Page

2010-05-08 Thread Draycen DeCator
You are already running one of the latest daily builds of Firefox 3.6 (Namoroka). However, I did just notice that you are using a Karmic build instead of the Lucid build. Could you please go to System > Administration > Software Sources > Other Software and make sure all of the PPAs you use have 'l

[Bug 577531] Re: firefox loads slow and opens pages slow.

2010-05-08 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Unfortunately, we cannot work on this report until more information is provided. Could you please give us a more in-depth description of the problem you are experiencing? Also, if there are any steps you can provide to reproduce this issue (any specific sites

[Bug 577512] Re: Firefox ubruptly crashes at random points, and on multiple sites.

2010-05-08 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Could you please generate an apport crash report for this? You can enable apport for one instance like this: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is generated. If it does not, you can

[Bug 573404] Re: Firefox is unable to download add-ons (download error -228)

2010-05-08 Thread Draycen DeCator
Does anyone affected by this bug have a firewall setup that could be blocking the download from the Mozilla servers? More importantly, is there anyone affected by this bug that has had no success with the previous fixes mentioned and doesn't have a firewall enabled? -- Firefox is unable to downlo

[Bug 577531] Re: firefox loads slow and opens pages slow.

2010-05-08 Thread Draycen DeCator
Would you mind running Firefox in a terminal (just run 'firefox') and let us know what output you get? Thanks! -- firefox loads slow and opens pages slow. https://bugs.launchpad.net/bugs/577531 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubu

[Bug 572136] Re: Streaming megavideo don't start

2010-05-08 Thread Draycen DeCator
Great, I'm glad everything is working for you now. I'm going to close this report since the issue has been resolved. Please let us know about any other bugs that you encounter! ** Changed in: firefox (Ubuntu) Status: Incomplete => Invalid -- Streaming megavideo don't start https://bugs.la

[Bug 577251] Re: Problem Loading Page

2010-05-08 Thread Draycen DeCator
To upgrade Namoroka to the latest build, open a terminal and run 'sudo apt-get update; sudo apt-get upgrade'. Alternatively, you can go to System > Administration > Update Manager and have it check for updates. Did you run that after checking your Software Sources settings? -- Problem Loading Pag

[Bug 576811] Re: firefox is very slow in Ubuntu 10.10

2010-05-08 Thread Draycen DeCator
It could be the problem. If you want to test on a fresh Firefox profile, this will let us know whether or not the problem is due to any add-ons or settings. You do not need to delete your old profile to test, just use the profile manager to create a new profile. If this helps, you might want to try

[Bug 574971] Re: firefox language extension

2010-05-04 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Did you disable all of your extensions, or just the Italian language pack? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- firefox language extension https://bugs.launchpad.net/bugs/574971 You received this bug notification because you

[Bug 574882] Re: Firefox address bar does not work after unlocking from screen saver

2010-05-04 Thread Draycen DeCator
*** This bug is a duplicate of bug 438868 *** https://bugs.launchpad.net/bugs/438868 Yes, it seems it has emerged again in Lucid and is worse for some users than it was before. There does seem to be some speculation as to the exact cause, but it has been reported to Mozilla and several teams a

[Bug 575182] Re: words on page are all scrambled up-java script problem

2010-05-04 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 575333] Re: On boot keeps trying to mount "UDEVD-WORK..../dev/null"

2010-05-04 Thread Draycen DeCator
This is not a Firefox bug, so I'm marking that this report needs to be reassigned. ** Package changed: firefox (Ubuntu) => ubuntu ** Tags added: needs-reassignment -- On boot keeps trying to mount "UDEVD-WORK/dev/null" https://bugs.launchpad.net/bugs/575333 You received this bug notificatio

[Bug 575315] Re: Visual thesaurus website keep loading the interface in Ubuntu 10 64Bit...

2010-05-04 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. The main page for Visual Thesaurus is loading fine for me on my system. Is it the main page you are having trouble with, or a different page? Also, if you could provide us with a screenshot of the message you see when trying to load the page, that would be gr

[Bug 575443] Re: firefox screen sizing problem Ubuntu 10.04

2010-05-04 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Could you please let us know if you have visual effects enabled via System > Preferences > Appearance? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- firefox screen sizing problem Ubuntu 10.04 https://bugs.launchpad.net/bugs/575443 You

[Bug 575182] Re: words on page are all scrambled up-java script problem

2010-05-05 Thread Draycen DeCator
I apologize if I sounded condescending. I forgot to remove the part about Apport from my last message since you used Apport to report this bug. The problem was that the description given didn't describe details on how you encountered the bug so we can attempt to reproduce it. I appreciate that you

[Bug 573365] Re: SVG fonts rendered wrong

2010-05-05 Thread Draycen DeCator
** Bug watch added: Mozilla Bugzilla #388547 https://bugzilla.mozilla.org/show_bug.cgi?id=388547 ** Also affects: firefox via https://bugzilla.mozilla.org/show_bug.cgi?id=388547 Importance: Unknown Status: Unknown ** Summary changed: - SVG fonts rendered wrong + SVG text position

[Bug 573365] Re: SVG text positioned incorrectly

2010-05-05 Thread Draycen DeCator
** Description changed: Binary package hint: firefox - Hi, - If you go to site http://zonken.de/?go=aboutme you will see a SVG file. - If you have a deeper look at the words, you see that the words are overlapping here. - I have the impression that the position of letters will not be consie

[Bug 573365] Re: SVG text positioned incorrectly

2010-05-05 Thread Draycen DeCator
After discussing this with some of the upstream developers, we determined that this bug describes the Mozilla bug that is now linked to this report. The fix has indeed been implemented into Firefox 3.7 as of 03/30/10. Since we know what the bug is, and since it has already been fixed upstream, I am

[Bug 575258] Re: My bookmarks slowly disappear

2010-05-05 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to dis

[Bug 424711] Re: Ignore settings in Appearance of showing icons

2010-05-05 Thread Draycen DeCator
Other than the missing icons in the main menus, does Firefox seem to be following the settings that you have set for showing icons? -- Ignore settings in Appearance of showing icons https://bugs.launchpad.net/bugs/424711 You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 575315] Re: Visual thesaurus website keep loading the interface in Ubuntu 10 64Bit...

2010-05-05 Thread Draycen DeCator
Could you please clarify what you mean by "keeps on loading"? -- Visual thesaurus website keep loading the interface in Ubuntu 10 64Bit... https://bugs.launchpad.net/bugs/575315 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-

[Bug 575602] Re: Connecting with BBC Radio 4 unavailable

2010-05-05 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Could you please give us more detailed instructions on how you access the radio station? If I use the link you provided, I get the same error. However, if I go to the Radio 4 main page (http://www.bbc.co.uk/radio4/) and click "Listen Live," it seems to work e

[Bug 575717] Re: Adobe Flash in Mozilla Firefox displays incorrect utf8 symbols when entering text

2010-05-05 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Can you please clarify if this happens only in Flash-based text fields or in all text fields in Firefox? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- Adobe Flash in Mozilla Firefox displays incorrect utf8 symbols when entering text

[Bug 574971] Re: firefox language extension

2010-05-05 Thread Draycen DeCator
That's a possibility. In order to make sure it is not due to the language pack conflicting with any other extensions you have installed, would you mind testing this on a new profile that has just the language pack installed? You do not need to delete your default profile in order to do this. To cre

[Bug 573404] Re: unable to download addons - example:adblock+

2010-05-05 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. According to the Mozilla support site, this error is usually due to insufficient cache space being set for Firefox to use: http://support.mozilla.com/en- US/kb/unable+to+install+add-ons#Download_Error_228 Please go to Edit > Preferences > Advanced > Network

[Bug 575443] Re: firefox screen sizing problem Ubuntu 10.04

2010-05-05 Thread Draycen DeCator
That may be due to a proprietary driver that needs to be installed on your system. Could you please go to System > Administration > Hardware Drivers and see if there are any drivers for your graphics card? If there is no proprietary driver that you need to install, or if you already have it install

[Bug 575897] Re: No text cursor for login on CitiCard website

2010-05-05 Thread Draycen DeCator
I tested it on my system, and while my cursor does not disappear I can confirm that the site is unresponsive to clicks. I found that this is due to a flash animation that is supposed to play automatically but fails to. Right-clicking and then selecting "Play" caused a Flash-based overlay to appear.

[Bug 551513] Re: BBC iplayer will not work in 10.4

2010-05-05 Thread Draycen DeCator
Thank you for reporting this to Ubuntu. Could either of you please provide us with a specific link that we can try on our systems to see if we can reproduce the bug? @Paul Saunders It also looks like you have two different versions of Flash installed. Could you try removing swfdec-mozilla and see

[Bug 572871] Re: Bug 1: Firefox wont access the internet even though connected

2010-05-05 Thread Draycen DeCator
Sometimes Firefox profiles can become corrupt. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. You can start the profile manager with the following command: firefox -ProfileManager -- Bug 1: Firefox wont access

[Bug 562259] Re: firefox-bin crashed with SIGSEGV in Type::Find()

2010-05-06 Thread Draycen DeCator
** Visibility changed to: Private -- firefox-bin crashed with SIGSEGV in Type::Find() https://bugs.launchpad.net/bugs/562259 You received this bug notification because you are a member of Ubuntu Bugs, which is a direct subscriber. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https:/

[Bug 572084] Re: Awesomebar drop-down sporadically stops working

2010-05-06 Thread Draycen DeCator
Does this happen after you return from a screensaver or having your computer suspended? This could possibly be a duplicate of bug 438868 but I'm not sure if the behavior you are experiencing is the same. -- Awesomebar drop-down sporadically stops working https://bugs.launchpad.net/bugs/572084 You

[Bug 575315] Re: Visual thesaurus website keep loading the interface in Ubuntu 10 64Bit...

2010-05-06 Thread Draycen DeCator
This bug report is being closed due to your last comment regarding this being fixed. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug status

[Bug 521827] Re: SCSI Epson GT 7000 Scanner Does Not Work

2010-02-16 Thread Draycen DeCator
Sure thing! 1. Download the Ubuntu 10.04 Alpha 2 32-bit .iso file to your home folder (http://cdimage.ubuntu.com/releases/lucid/alpha-2/lucid- desktop-i386.iso) 2. Open the Terminal and run 'md5sum lucid-desktop-i386.iso' 3. Wait for the output, which will look like random letters and numbers 4

[Bug 521827] Re: SCSI Epson GT 7000 Scanner Does Not Work

2010-02-16 Thread Draycen DeCator
@billowy We do not recommend updating your system to a developmental build unless you have a decent amount of experience with Ubuntu and are prepared for the system to be unstable. By creating a Live CD, you are able to test something such as scanner support on the developmental release without

[Bug 518873] Re: gnome-panel fails to start when desktop loads

2010-02-16 Thread Draycen DeCator
@itsjustarumour That's great to hear! I checked the changelogs, and there have indeed been some changes to help prevent crashing, however there is no way to know for sure whether these fixes have solved the problem you were previously experiencing since we don't know the exact conditions that cr

[Bug 518873] Re: gnome-panel fails to start when desktop loads

2010-02-16 Thread Draycen DeCator
@itsjustarumour I have confirmed that we are unable to mark this bug as having a fix released unless we know the exact cause of the bug and can find evidence in the change logs that the bug has in fact been fixed. Since you were able to reproduce this bug consistently in Karmic, I am hoping to t

[Bug 518390] Re: Language installation

2010-02-16 Thread Draycen DeCator
After some personal testing with Ubuntu 10.04 Netbook Edition, I have been unable to reproduce this bug. Since you have stated that the bug no longer affects you, I will be marking this bug "Invalid." If this bug becomes a problem for you again, then please feel free to come back to this report and

[Bug 521827] Re: SCSI Epson GT 7000 Scanner Does Not Work

2010-02-16 Thread Draycen DeCator
Thank you for being willing to test this bug on the latest release. Please feel free to ask me any questions if any of my steps are confusing or if you encounter any errors. We try our best to make sure that the Ubuntu experience is good for everyone, so it's my pleasure to help! -- SCSI Epson GT

[Bug 521827] Re: SCSI Epson GT 7000 Scanner Does Not Work

2010-02-16 Thread Draycen DeCator
No worries, we understand that these things can be time consuming so it is perfectly fine if it takes you a while. Besides, I'm in Chicago so I will be going to bed soon and won't be able to respond to any of your answers until tomorrow. Je vais vous parler demain! -- SCSI Epson GT 7000 Scanner

[Bug 521968] Re: dragon player malfunction for kubuntu 9.10

2010-02-17 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs

[Bug 523541] Re: package sane-utils 1.0.19-6ubuntu1 failed to install/upgrade:

2010-02-17 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 522820] Re: On boot up, I get a message that it has to use low-res and I can't change a thing on the display settings (I'm on an HP touchsmart).

2010-02-17 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. If you have not done so, please run the Update Manager to make sure your system is up to date. Hopefully doing so will fix some of the problems you are experiencing. In regards to your graphics issue, do you have an

[Bug 523404] Re: Epiphany description in Add/Remove is wrong, in one place saying that its game, in other web browser

2010-02-17 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. The problem is most likely due to the fact that 'epiphany' is a game, and 'epiphany-browser' is the web browser. I followed the steps you listed and 'epiphany-browser' is the only "Epiphany" that shows up under "Int

[Bug 523372] Re: CUPS update breaks HPLIP

2010-02-17 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Can you please run 'apport-collect 523372' in the Terminal? This will automatically upload information about your system (such as software version numbers) and will attach the info to this report so it will be easie

[Bug 523559] Re: totem stops video after some time

2010-02-17 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bug

[Bug 521827] Re: SCSI Epson GT 7000 Scanner Does Not Work

2010-02-17 Thread Draycen DeCator
What folder is the .iso file located in? -- SCSI Epson GT 7000 Scanner Does Not Work https://bugs.launchpad.net/bugs/521827 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https:/

[Bug 521827] Re: SCSI Epson GT 7000 Scanner Does Not Work

2010-02-17 Thread Draycen DeCator
First, enter 'cd Téléchargements' into the Terminal. This will point the terminal to look into that folder. Then run 'md5sum lucid- desktop-i386.iso' -- SCSI Epson GT 7000 Scanner Does Not Work https://bugs.launchpad.net/bugs/521827 You received this bug notification because you are a member of U

[Bug 521827] Re: SCSI Epson GT 7000 Scanner Does Not Work

2010-02-17 Thread Draycen DeCator
That's perfectly fine, we know these things take time. We are thankful for how willing you are to help us in figuring out the exact behavior of this problem. -- SCSI Epson GT 7000 Scanner Does Not Work https://bugs.launchpad.net/bugs/521827 You received this bug notification because you are a mem

[Bug 523236] Re: Translation problem in Nautilus (French version): 21ère

2010-02-17 Thread Draycen DeCator
I just confirmed this bug using Ubuntu 9.10 64-bit with French (France) as the language. ** Changed in: nautilus (Ubuntu) Status: New => Confirmed -- Translation problem in Nautilus (French version): 21ère https://bugs.launchpad.net/bugs/523236 You received this bug notification because y

[Bug 523236] Re: Translation problem in Nautilus (French version): 21ère

2010-02-17 Thread Draycen DeCator
** Also affects: ubuntu-translations Importance: Undecided Status: New ** Changed in: ubuntu-translations Assignee: (unassigned) => Ubuntu French Translators (ubuntu-l10n-fr) -- Translation problem in Nautilus (French version): 21ère https://bugs.launchpad.net/bugs/523236 You rece

[Bug 523569] Re: No search providers or default search provider in 3.6+nobinonly-0ubuntu3

2010-02-17 Thread Draycen DeCator
@ginnyh532 New updates do not show up for everyone instantly. Please give it a few hours and try to update again. -- No search providers or default search provider in 3.6+nobinonly-0ubuntu3 https://bugs.launchpad.net/bugs/523569 You received this bug notification because you are a member of Ubun

[Bug 523852] Re: Network Manager applet is not allowing adding of openvpn connection

2010-02-18 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bug

[Bug 523804] Re: no sound

2010-02-18 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please run 'apport-collect -p alsa-base 523804' in the Terminal. This will automatically add information about the sound software on your computer to this repo

[Bug 523743] Re: locationbar and searchbar do not work

2010-02-18 Thread Draycen DeCator
*** This bug is a duplicate of bug 523569 *** https://bugs.launchpad.net/bugs/523569 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 523569, so it is being marked as such. Please look at

[Bug 521827] Re: SCSI Epson GT 7000 Scanner Does Not Work

2010-02-18 Thread Draycen DeCator
Thanks for the update. Here are a few things you can try... - When you get to the Live CD Boot menu, select the "Check Disc for Defects." Hopefully this will run and check the CD for problems. If you get the same error, then try... - Burning a CD with the slowest speed setting. Sometimes burning

[Bug 518873] Re: gnome-panel fails to start when desktop loads

2010-02-18 Thread Draycen DeCator
Perfect! Thanks for providing me with that list. I will see what packages I do not already have installed and will start testing tonight. Hopefully I will be able to reproduce your bug so we can narrow down the cause and see whether this really has been fixed. -- gnome-panel fails to start when d

[Bug 523372] Re: CUPS update breaks HPLIP

2010-02-18 Thread Draycen DeCator
Thank you for adding the info. I have checked my system and I have the same package versions as you do and my all-in-one printer is found by XSane for scanning without any trouble. Can you please let us know what program you are using for scanning? -- CUPS update breaks HPLIP https://bugs.launchp

[Bug 522727] Re: tabs are not clickable sometimes, and firefox-bin needs to be killed when exiting after this happens

2010-02-18 Thread Draycen DeCator
Thank you for the extra information. Please make sure that you are using the latest build since you are using a pre-release. If the build is in fact up-to-date, then you may wish to try running Firefox in Safe Mode. In order to do so, simply run 'firefox-3.6 --safe-mode' in the Terminal. A box will

[Bug 522820] Re: On boot up, I get a message that it has to use low-res and I can't change a thing on the display settings (I'm on an HP touchsmart).

2010-02-18 Thread Draycen DeCator
Thank you for the update. Can you please login to Ubuntu and see if you have the graphics driver installed? In order to do this, you should be able to go System -> Administration -> Hardware Drivers. This will search for available proprietary drivers for your system. Once the search is done, you wi

[Bug 523909] Re: printer wont print

2010-02-18 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingPrintingProblems as separate attachments. ** Changed in: ubuntu Status: Ne

[Bug 523236] Re: Translation problem in Nautilus (French version): 21ère

2010-02-18 Thread Draycen DeCator
English translation of description using GT: Hello. I noticed a small problem with the French version of Gnome. I create a new folder: it's called "New Folder". I make a copy by pressing Ctrl and dragging the icon directory: copy called "new folder (copy). I still have a copy: it's called "New Fo

[Bug 519928] Re: firefox has problems rendering table borders.

2010-02-18 Thread Draycen DeCator
** Bug watch added: Mozilla Bugzilla #410959 https://bugzilla.mozilla.org/show_bug.cgi?id=410959 ** Also affects: firefox via https://bugzilla.mozilla.org/show_bug.cgi?id=410959 Importance: Unknown Status: Unknown -- firefox has problems rendering table borders. https://bugs.laun

[Bug 519928] Re: firefox has problems rendering table borders.

2010-02-18 Thread Draycen DeCator
** Description changed: Binary package hint: mozilla-firefox - This specific table: + Steps to reproduce: + 1. Open Firefox + 2. Go to http://kossick.de/test.htm + 3. Zoom in and out (either using View -> Zoom, or Ctrl + Scroll) - http://kossick.de/test.htm + Expected Result: + The table w

[Bug 518422] Re: Firefox does not start

2010-02-18 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Firefox 3.6 has gone through some updates since this bug was reported. Could you please update to the latest version and let us know if this problem is still affecting you? ** Changed in: firefox (Ubuntu) St

[Bug 519130] Re: memory leak

2010-02-18 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Tha

[Bug 516328] Re: Lucid Firefox-3.6 played one BBC flash video then Firefox froze

2010-02-18 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Tha

[Bug 512937] Re: package firefox 3.6+nobinonly-0ubuntu1 failed to install/upgrade:

2010-02-18 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Tha

[Bug 524143] Re: #522797

2010-02-19 Thread Draycen DeCator
*** This bug is a duplicate of bug 522797 *** https://bugs.launchpad.net/bugs/522797 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 522797, so it is being marked as such. Please look at

[Bug 523909] Re: printer wont print

2010-02-19 Thread Draycen DeCator
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 515359] Re: Flash sound stops functioning in Firefox 3.6

2010-02-19 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please let us know what version of Ubuntu and what version of Firefox you are using? Also, could you let us know if you installed Flash from the official Ubuntu repositories? ** Changed in: firefox (Ubunt

[Bug 514108] Re: Cookie Accept Dialog Not Shown on Firefox 3.6

2010-02-19 Thread Draycen DeCator
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Tha

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