Hello, and sorry for the slow reply here.
Per the dpkg terminal log, the script downloading and installing the
Firefox snap encountered an unexpected EOF (end-of-file marker) while
downloading the file from the snap store. Are you able to still
reproduce this issue? It may have been a temporary fa
Hello, and sorry for the slow reply here.
Are you still able to reproduce this issue today, on a system with up-
to-date deb and snap packages?
Also would you please provide the output from running 'snap version' in
a terminal? Thanks.
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Hello, and sorry for the slow reply here.
You may have removed the Firefox snap, but it seems you had not removed
the firefox deb helper package (it provides some useful system
integration for the Firefox snap), and the pre-inst script of that
package was the cause of error here.
If you still hav
Hello, and sorry for the slow reply here.
Are you able to still reproduce this issue? Would you please provide the
output from running 'snap version' in a terminal? I believe this should
not occur with current snapd versions. Thanks.
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Hello, and sorry for the slow reply here.
Per the dpkg terminal log, there was a connection reset issue when the
system tried to install the Firefox snap from the snap store. Was there
perhaps anything unusual about your network setup? Can you still
reproduce this issue? If not, and if this was a
** Changed in: firefox (Ubuntu)
Assignee: (unassigned) => Rico Tzschichholz (ricotz)
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Title:
Firefox's AppArmor profile issues (MPRIS)
To m
Hello,
I just tried with the provided URL, and the links are present but the
website appears to have a 'print stylesheet' that colours the links the
same as regular text, therefore they're not immediately
indistinguishable. However you can still hover over them with your mouse
and click on them to
Thanks to the rustc-1.76 prepared by the Ubuntu Foundations team, I
believe we have working Firefox deb builds for the ARM architectures in
the mozillateam ppa again, at least for focal which is still supported,
so I'll close this accordingly.
** Changed in: firefox (Ubuntu)
Status: New =>
Thanks for the update, and I'm glad to hear this issue has been
resolved. I'll close this bug accordingly.
For the other potential issue about not honouring the theme's colours,
please consider reporting it directly on upstream's bug tracker at
https://bugzilla.mozilla.org - thanks!
** Changed in
I see, thanks for the information. This might be the sort of bug that
could happen on both snap and non-snap versions of Firefox, so if you do
end up running into it please indeed update this bug and the one you
linked on Bugzilla with any more details you may have. Thanks!
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I did apologize for the late reply...
Without further details such as detailed logs I'm afraid there's not
much we could do to try and track that issue down. For what it's worth,
in the recent years I have not run into the issues of Firefox shutting
down abruptly or failing to launch.
About the g
Many thanks for the update, and I'm glad to hear the issue seems to be
fixed. I'll close this bug accordingly for now, and indeed please do
feel free to provide an update here or open a new bug if the issue
reoccurs. Thanks.
** Changed in: firefox (Ubuntu)
Status: New => Fix Released
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Y
Cheers, and thank you for your reply and confirmation.
Actually, it would still be helpful to file a bug report with Mozilla
and I'd like to ask that you consider doing so, because the Firefox snap
shipped in Ubuntu is maintained in collaboration with Mozilla and has
little changes/patches beyond
** Changed in: firefox (Ubuntu)
Status: New => Won't Fix
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Title:
[snap] Cannot open containing folder from a downloaded item if the
def
Hello, and sorry for the slow reply here.
I tried with the current Firefox 128 snap on Ubuntu 22.10 (which has
reached end of support now), as well as the currently supported Ubuntu
22.04 LTS and 24.04 LTS, and I wasn't able to reproduce issue on any of
them.
If you still experience this issue, p
The changes that should fix this have been committed and are now
available for the Firefox snap Beta ('beta') and Nightly ('edge') if
folks would like to try them out. You can use the following commands to
switch to Firefox Beta or Nightly snap respectively:
sudo snap refresh --channel=beta f
Public bug reported:
Recent releases of Firefox deb packaged for focal have been failing on
increasingly more architectures[1] mainly due to the outdated version of
clang/llvm available on focal (currently llvm-toolchain-13), to the
point where the current Firefox 130 stable series focal deb packa
Changing the request to llvm-toolchain-18 per Zixing's suggestion, with
that rationale that then the newer backported toolchain could be used
for a longer period of time before another newer backport is needed.
** Package changed: llvm-toolchain-16 (Ubuntu) => llvm-toolchain-18
(Ubuntu)
** Summar
Hi Chris, thank you for the review and feedback. Regarding your
questions:
I've updated the description to explicitly point out at which point in
the test plan the xdg-desktop-portal should be upgraded to the -proposed
version, and also clarify about the deletion of that file. Basically,
we'd lik
Hello, and thank you for the bug report.
Did this occur during a fresh installation of Ubuntu 24.04 LTS? Or is it
perhaps during an upgrade from an earlier Ubuntu release like 22.04 LTS
to 24.04 LTS? If the second case, was there anything unusual about the
system before attempting upgrade? (for ex
I'm not familiar with details of rendering such as 'direct scanouts',
but a few quick questions:
- Did this work as expected with earlier GNOME versions?
- Is it only Firefox (snap?) that is affected, or are other
applications/snaps affected too?
Depending on the above and whether it's a GNOME,
*** This bug is a duplicate of bug 2078443 ***
https://bugs.launchpad.net/bugs/2078443
Hello and thanks for the bug report. I believe this is a duplicate of
LP: #2078443, so I'm marking it as such.
** This bug has been marked a duplicate of bug 2078443
Upgrade from 22.04 to 24.04.1 failed
** Changed in: firefox (Ubuntu)
Status: New => Invalid
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Title:
Upgrade from 22.04 to 24.04.1 failed - firefox package
To manage notificat
Hello, and thank you for the bug report.
Are you able to reproduce this issue on different systems? Was there
perhaps anything unusual about your system setup? If you can reproduce
this behaviour elsewhere too, would you please provide a list of steps
for doing so?
Thanks.
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** Changed in: xdg-desktop-portal (Ubuntu Jammy)
Status: New => Fix Committed
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Title:
Refresh WebExtensions portal patch
To manage notifi
** Changed in: xdg-desktop-portal (Ubuntu Noble)
Status: Incomplete => Fix Committed
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Title:
Refresh WebExtensions portal patch
To manage
Thank you for your reply and explanation (and no worries, your English
is perfectly understandable!). I'm sorry to hear about the troubles, but
I'm glad to hear that at least a fresh installation worked.
It would have been interesting to see if the main snapd service and
other related services wer
Hello, and thank you for the update. That indeed seems unrelated. I'd
suggest looking for reports of similar issues on upstream's tracker
https://bugzilla.mozilla.org to see if anyone else may have run into
this, and if yes then add as much detail as you can in form of a
comment, and if not then co
** Description changed:
[ Impact ]
* Without this change, firefox users on jammy who rely on the
WebExtensions portal for firefox add-ons that need a native
executable to function correctly will experience breakage when the
latest version of the firefox native messaging patc
*** This bug is a duplicate of bug 2078443 ***
https://bugs.launchpad.net/bugs/2078443
Hello and thanks for the bug report. I believe this is a duplicate of
LP: #2078443, so I'll mark it as such.
** This bug has been marked a duplicate of bug 2078443
Upgrade from 22.04 to 24.04.1 failed -
Per https://canonical-sru-docs.readthedocs-
hosted.com/en/latest/howto/standard/ I believe the status should be In
Progress for uploads that haven't been accepted into -proposed yet, so
I'm updating the statuses accordingly.
** Changed in: xdg-desktop-portal (Ubuntu Jammy)
Status: Fix Commi
(In reply to david from comment #22)
> Same probleme here with ubuntu 24.04.1, and firefox snap.
>
> "Failed to connect to the native host."
Hello, could you please provide more information about this?
- Is this a fresh Ubuntu 24.04 LTS installation? Or did you upgrade from an
existing Ubuntu
Indeed I'm not sure how that could be related, since to my knowledge
SecureBoot is supposed to only affect the boot process and not anything
beyond that.
Was the disabling of SecureBoot the *only* change you made across those
reboots? Would you be able to try undoing that change and reboot, and
se
Hmm I see, thanks for the details. I'm not sure, but you may indeed be
right about enabling Secure Boot causing complications with device
drivers / kernel modules.
Are you by any chance using the official Canonical-provided kernel on
your Ubuntu installation, or are you perhaps using a third-
part
Also since you mentioned you can no longer reproduce this and it doesn't
seem firefox-specific, I'll close this but please feel free to reopen or
report a new bug (perhaps against the kernel) if you run into the issue
again.
** Changed in: firefox (Ubuntu)
Status: New => Invalid
--
You re
Hello,
Looking at DpkgTerminalLog.txt, I believe the failure here was when the
firefox deb helper tried to install the firefox snap, and failed when
trying to connect to the snap store. Unfortunately there may not be much
we can do here except suggest trying with a different network
connectivity s
Hello,
Looking at DpkgTerminalLog.txt, I believe the failure here was when the
firefox deb helper tried to install the firefox snap, and failed when
trying to connect to the snap store. Unfortunately there may not be much
we can do here except suggest trying with a different network
connectivity s
** Changed in: firefox (Ubuntu)
Assignee: (unassigned) => Amin Bandali (bandali)
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Title:
firefox, chromium-browser are not merel
** Changed in: firefox (Ubuntu)
Assignee: (unassigned) => Amin Bandali (bandali)
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Title:
Syslog is flooded with messages when watch
Hello, and sorry for the slow reply here.
I believe the root cause for this is the same as LP: #2038772, and that
it has since been fixed as a side-effect of switching the Firefox snap
from forcing XWayland to using Wayland when available.
** Changed in: firefox (Ubuntu)
Status: Confirmed
Hello, and sorry for the slow reply here.
Were you trying to upgrade your installed packages, or upgrade your
Ubuntu installation as a whole to a newer release of Ubuntu?
Also, in addition to removing the Firefox snap package, had you removed
its corresponding deb helper package too? (using e.g.
Hello, and sorry for the slow reply here.
Per the dpkg terminal log, there was a connection timeout when the
system tried to install the Firefox snap from the snap store. Was there
perhaps anything unusual about your network setup? Can you still
reproduce this issue? If not, and if this was a rand
Hello, and sorry for the late reply here.
One possible workaround for such a problem would be to run upgrade your
deb and/or snap package of snapd before attempting a system upgrade:
sudo apt update
sudo apt install --only-upgrade snapd
sudo snap refresh snapd
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*** This bug is a duplicate of bug 1997143 ***
https://bugs.launchpad.net/bugs/1997143
** This bug has been marked a duplicate of bug 1997143
ctrl + s opens up a lot of save menu in firefox
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*** This bug is a duplicate of bug 1997143 ***
https://bugs.launchpad.net/bugs/1997143
** This bug has been marked a duplicate of bug 1997143
ctrl + s opens up a lot of save menu in firefox
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Hello, and sorry for the late reply here.
I believe the root cause for this is the same as LP: #2038772 and LP:
#1998537, and that it has since been fixed as a side-effect of switching
the Firefox snap from forcing XWayland to using Wayland when available.
** Changed in: firefox (Ubuntu)
S
*** This bug is a duplicate of bug 1997143 ***
https://bugs.launchpad.net/bugs/1997143
Hello, and sorry for the late reply here.
Seeing as how many save dialogs were being opened (notice the black
shadow around it going increasingly larger, because many more dialogs
were being opened), I beli
Hello,
Can you please provide more details about your environment/setup that
might help with trying to reproduce this issue? I see the uname output
mentions 'azure' so I'm guessing this is in an Azure VM? Any more
details/specifics about your setup?
A potential workaround might be to completely
Hello, and sorry for the slow reply here.
Earlier this year we switched the Firefox snap from forcing XWayland to
allowing it to use Wayland when available.
As such, can you please try logging in with Wayland again and see if the
current versions of the Firefox snap work fine?
Also, providing ap
** Changed in: firefox (Ubuntu)
Status: New => Incomplete
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Title:
Firefox url bar doesn't work as expected if I type http:// or https://
Hello,
Are you experiencing issues with their website or their YouTube channel?
I tried a few pages from their website and they loaded and played fine.
Could you provide one or two links to specific pages you had trouble
with?
Please also mention what release of Ubuntu you're using, and what
vers
Hello, and sorry for the slow reply here.
The sources for building the Firefox snap are at
https://github.com/canonical/firefox-snap however for the desktop file
we directly use whatever Mozilla provides, which is
'taskcluster/docker/firefox-snap/firefox.desktop' in the Firefox source
tree.
Howev
Hello again,
As a followup, were you able to file a bug report about this on
Mozilla's Bugzilla tracker? If so, would you please provide the bug
number so I could add it to this bug's metadata for reference?
Thanks.
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Hello, and sorry for the super late reply here.
Based on the dpkg terminal logs, "timeout awaiting response headers",
this may have been a temporary/short-term issue due to server or network
(mis)configurations. Are you still able to reproduce this issue? And if
yes, is there perhaps anything unu
Hello, and thanks for the report.
I am indeed not aware of any issues with the snaps auto-update process.
Per https://snapcraft.io/docs/managing-updates snaps update
automatically by default, with snapd checking for updates 4 times a day.
If you do notice/experience an issue with the updates, it
Ah yes, I just double-checked and on both 22.04 and 24.04,
/etc/apparmor.d/abstractions/python has rules that should cover the
requested use-case in this report and more, as Rico said.
gerbier, are you able to reproduce the issue, as in do you still get
apparmor denials for those paths? If not, I
Thank you for the explanations, and for looking to make a new report
against snapd if the problem persists.
I believe by default snapd won't auto-update any running snaps, for a
period of 15 days. If 15 days have passed but at the time of the auto-
update check the snap is still running, snapd wi
Cheers, and thanks to you for your detailed reply and descriptions
again.
Indeed, based on your descriptions, I don't think any part of it is
Firefox-specific, and it may be best to close this and open a new bug
under the snapd package with appropriate descriptions (please feel free
to include a l
Hello, and sorry for the slow reply here.
Were you able to resolve the disk issues? And were you also able to get
apt to fix its inconsistent state? Using dpkg directly may help when
trying to remove broken deb packages, maybe something like 'sudo dpkg
--remove --force-remove-reinstreq firefox'
Hello, and sorry for the slow reply here.
Are either of you folks able to reproduce this with current versions of
Firefox? Some apparmor logs are to be expected, but hopefully not any
major spamming of the syslogs.
If you're still able to reproduce this or a similar issue, would you
please provi
Hello, I tried upgrading an Ubuntu 22.04 VM (using libvirt, which is
qemu-based) to 24.04 but was not able to reproduce this error; the
upgrade went through just fine. Is there perhaps anything unusual about
your system/setup?
Also, if you still have access to the system in that state, I wonder if
The bug doesn't happen again, so I can't verify. But I think it was the
login screen.
I suspect Google Chrome to be the source of the problem because it was
open when I had the problem. And every time I run it there are little
display glitches and bugs.
Here are links to recent bugs that have oc
First, it seems that a new bug happened yesterday :
https://errors.ubuntu.com/oops/4a86e064-230a-11ed-a5d0-fa163e55efd0
Second, I succedded to "reproduce" the bug, but not completely. All I had to do
is turning my computer to sleep while using Google Chrome. There is little
display bug for a s
No problem, I will post the log file the next time the bug occurs.
Waiting, I would add that the "m" key on my keyboard is broken. I had to
deactivate it to avoid having mm everywhere. I believe it is
related in some way.
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Lo and behold, the bug happened again. Here is the log file.
I must mention that this time, I was not able to enter the session, even
by clicking "switch user" and clicking back to my profile. So I
restarted my PC.
** Attachment added: "log file for August 8, 2022"
https://bugs.launchpad.net/
With upstream work having been landed in Nightly, I've merged
https://github.com/canonical/firefox-snap/pull/64 into the nightly
branch, and the change should be available for the users of the Firefox
Nightly snap ('edge' channel) later today.
Please feel free to take it for a spin and report any
Hello, I tried upgrading an Ubuntu 22.04 VM (using libvirt, which is
qemu-based) to 24.04 but was not able to reproduce this error; the
upgrade went through just fine. Is there perhaps anything unusual about
your system/setup?
Also, if you still have access to the system in that state, I wonder if
Hello,
Thank you for your reply, and apologies for my slow reply.
I tried following Mozilla's instructions from the link you provided, in
a fresh Ubuntu 24.04 virtual machine, and I was unable to reproduce the
issue. I removed the Firefox snap, then ran the provided commands for
setting things up
Hi, thank you for the update. Then I'll go ahead and close this bug
accordingly.
Cheers,
-a
** Changed in: firefox (Ubuntu)
Status: New => Invalid
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With myself and Mozilla QA having done some more testing for this and
verifying it working as expected, I landed the change[1] for Firefox
snap stable as well, and this should now be resolved starting with
Firefox snap stable 129.0 and later.
I'll adjust the bug status for firefox as 'Fix Released
*** This bug is a duplicate of bug 2043820 ***
https://bugs.launchpad.net/bugs/2043820
Actually I believe this is a duplicate of LP: #2043820 so I'll mark it
as such accordingly. Thanks.
** This bug has been marked a duplicate of bug 2043820
Unable to contact snap store on Xubuntu from Jam
Hello, and thank you for the bug report, but unfortunately I don't fully
understand what the problem is. If I open a sidebar such as the
bookmarks sidebar (for example by pressing Ctrl+b) or the history
sidebar (Ctrl+h) it is displayed properly, and Firefox will also
remember to show the sidebar a
** Summary changed:
- package firefox 128.0+build2-0ubuntu0.20.04.1 failed to return after
install/upgrade: »neues firefox-Skript des Paketes
pre-installation«-Unterprozess gab den Fehlerwert 143 zurück ? i just received
a message in firefox that didn'close, so i closed FF, didn't make the upgr
Hello, I tried, but I was not able to reproduce this problem. If I open
the bookmarks sidebar by pressing Ctrl+b, after exiting and restarting
Firefox it will display the sidebar again as expected.
Please try also with the latest Firefox release 129.0.2, and if you
still experience the issue then
Hello, I edited the title and shortened it to omit the duplicated
sentences.
As for the issue itself, I attempted an upgrade from 20.04 to 22.04 and
it went through smoothly. I even left the Firefox window open and
running, and I did not experience any issues.
Could you elaborate on what you mean
sing
the maintenance burden of the firefox snap and the native messaging
portal support itself as part of the upstream codebase.
** Affects: xdg-desktop-portal (Ubuntu)
Importance: High
Assignee: Amin Bandali (bandali)
Status: New
** Affects: xdg-desktop-portal (Ubuntu Jam
*** This bug is a duplicate of bug 2043820 ***
https://bugs.launchpad.net/bugs/2043820
Actually I believe this may be a duplicate of LP: #2043820 so I'll mark
it as such.
** This bug has been marked a duplicate of bug 2043820
Unable to contact snap store on Xubuntu from Jammy to Noble
--
*** This bug is a duplicate of bug 2043820 ***
https://bugs.launchpad.net/bugs/2043820
Actually I believe this may be a duplicate of LP: #2043820 so I'll mark
it as such.
** This bug has been marked a duplicate of bug 2043820
Unable to contact snap store on Xubuntu from Jammy to Noble
--
*** This bug is a duplicate of bug 2043820 ***
https://bugs.launchpad.net/bugs/2043820
Actually I believe this may be a duplicate of LP: #2043820 so I'll mark
it as such.
** This bug has been marked a duplicate of bug 2043820
Unable to contact snap store on Xubuntu from Jammy to Noble
--
*** This bug is a duplicate of bug 2043820 ***
https://bugs.launchpad.net/bugs/2043820
Actually I believe this may be a duplicate of LP: #2043820 so I'll mark
it as such.
** This bug has been marked a duplicate of bug 2043820
Unable to contact snap store on Xubuntu from Jammy to Noble
--
*** This bug is a duplicate of bug 2043820 ***
https://bugs.launchpad.net/bugs/2043820
** This bug is no longer a duplicate of bug 2003592
package firefox (not installed) failed to install/upgrade: new firefox
package pre-installation script subprocess returned error exit status 1
** This
*** This bug is a duplicate of bug 2043820 ***
https://bugs.launchpad.net/bugs/2043820
Actually I believe this may be a duplicate of LP: #2043820 so I'll mark
it as such.
** This bug has been marked a duplicate of bug 2043820
Unable to contact snap store on Xubuntu from Jammy to Noble
--
Hello,
Please open a feature request for this on upstream's issue tracker at
https://bugzilla.mozilla.org and provide a link to that issue so I could
link the two together. Thanks.
** Changed in: firefox (Ubuntu)
Status: New => Incomplete
** Changed in: firefox (Ubuntu)
Status: In
Hello,
Per the dpkg terminal log, the script downloading and installing the
Firefox snap encountered an unexpected EOF (end-of-file marker) while
downloading the file from the snap store. Are you able to reproduce this
issue? It may have been a temporary failure on the snap store side that
may hav
Hello, and thanks for the bug report. The messages appear to be merely
warnings and log noise, so this doesn't seem to be a high-priority item.
I've opened an issue/request for it on the gnome-sdk tracker though so
it'd be tracked there: https://github.com/ubuntu/gnome-sdk/issues/236
** Bug watch
Hello, and thank you for the bug report.
When this issue happens, can you please check Firefox's Web Console
(Ctrl+Shift+K) and Browser Console (Ctrl+Shift+J) to see if there may be
any relevant errors or warnings in the logs there?
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Hello, and thank you for the bug report.
Unfortunately I don't have any specific ideas about this, so I would
check if you have an up-to-date version of snapd (which per the
DpkgHistoryLog.txt attached to your report I believe you do), and also
if you're able to reproduce this repeatedly/reliably
Moshe, I'd bet that has to do with the fact that both Totem and Firefox
have support for MPRIS (the standard D-Bus interface aimed at providing
a common API for controlling media players), and that MPRIS uses the
PropertiesChanged signal to notify clients of changes in the media
player state.
--
Quick update: as mentioned by Alex in the upstream bug report he opened,
plugging the login-session-observe interface for the Firefox snap should
fix this by granting it access to the
org.freedesktop.DBus.Properties.PropertiesChanged signal.
I proposed and merged a PR[1] for this for Firefox Night
** Changed in: firefox (Ubuntu)
Status: New => In Progress
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Title:
firefox, chromium-browser are not merely a transitional packages
To ma
I was able to reproduce this with Firefox on Ubuntu 22.04, but not on
24.04, for what it's worth.
Would you please also report this issue on upstream's tracker
https://bugzilla.mozilla.org ? (Even though this may have to do with one
of the underlying system packages beneath Firefox/Thunderbird.)
With the auto-connection request having been approved, I also cherry-
picked the change for Beta and Stable as well, with corresponding
rebuilds. The beta change is already up on the store, and for stable the
builds have been staged on 'candidate' pending review and release by
Mozilla to 'stable'.
Sent merge proposal for adding a hint in the postrm maintscript,
currently pending review:
https://code.launchpad.net/~bandali/firefox/+git/firefox/+merge/467403
** Changed in: firefox (Ubuntu)
Status: Triaged => In Progress
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Thanks. I believe upstream is working on a fix per
https://bugzilla.mozilla.org/show_bug.cgi?id=1902250
** Bug watch added: Mozilla Bugzilla #1902250
https://bugzilla.mozilla.org/show_bug.cgi?id=1902250
** Changed in: firefox (Ubuntu)
Status: Confirmed => In Progress
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Per your description, this issue is indeed not firefox-specific, so I'm
adding snapd.
I'm not aware of any general solution for this at this time
unfortunately, but you should be able to work around it on a case-by-
case basis for each snap: symlinking or copying your cursor theme into
~/snap//cur
Hello,
Would you be able to confirm which release(s) of Ubuntu you're seeing
this on? I'm curious whether or not the Firefox deb package for focal
(20.04) is also affected, besides the ones from the mozillateam ppa.
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For firefox, the changes clarifying this have been merged into the
oracular branch of the repo:
https://git.launchpad.net/~mozillateam/firefox/commit/?id=f6181660b1cd3f512483a16684bee613e3f20939
https://git.launchpad.net/~mozillateam/firefox/commit/?id=a36439f33f72d840d16b0858e12b233062564f7e
Yet
also alleviate this.
However, ideally snapd should handle a case like this properly, so
thanks for marking this bug as affecting snapd as well.
** Changed in: firefox (Ubuntu)
Status: New => In Progress
** Changed in: firefox (Ubuntu)
Assignee: (unassigned) => Amin Bandali (bandal
Hello,
Point (1) is indeed to be expected, because the 'firefox' deb package
provided by Ubuntu itself (which has a purpose of serving as a thin
wrapper around the Firefox snap and adding some system integration for
it) has a version 'epoch' of '1' (e.g. in '1:1snap1-0ubuntu5' that is
the '1' befo
Hello,
Unfortunately I don't have any ideas as to why this may have happened.
Is there perhaps anything unusual about your system setup, for example
home directories in a different location than /home/youruser ?
Also, are you able to reproduce this issue? If so, could you please
provide steps so
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