Hello Roswitha,
Oh well, as we do not have a crash report we cannot really take this
further as we simply do not know what the cause of the issue is, I am
therefore forced to close this report as incomplete.
Thanks again, Alex.
** Changed in: mozilla-thunderbird (Ubuntu)
Status: Needs Inf
Hello Alex,
Unfortunately the crash folder is empty! I was sure that when I sent
you my first e-mail that I sent you also the bug report. The bug
occurred when I was changing some informations in my address book.
Sorry, Roswitha
Alex Latchford a écrit :
> Hello Roswitha,
>
> As per Freddy ca
Hello Roswitha,
As per Freddy can you please try looking in the /var/crash folder,
(Accessible through the file manager, (When you click the browse
button)), then uploading the crash starting with "_usr_lib_mozilla-
thunderbird_", this will help us get to the root cause of the problem.
Can you al
** Tags added: needreport
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adress book crash
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Please look in /var/crash/_usr_lib_firefox_firefox-bin.xxx
Uploading that flie may help us.
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Hello Alex,
I'm sorry, but can't find the crash file - I'm just a newbie and I
thought that I did send it with the bug report.
Bye
Roswitha
Alex Latchford a écrit :
> Hello Roswitha,
>
> Thank you for the bug report, however I think we are going to need a
> little more information than this to
Hello Roswitha,
Thank you for the bug report, however I think we are going to need a
little more information than this to continue this report, can I ask
what you were doing when this crash occurred? Can you reproduce it
reliably? Any other information at all?
(I would say to attach the crash fil
** Changed in: mozilla-thunderbird (Ubuntu)
Importance: Undecided => Medium
Assignee: (unassigned) => Mozilla Team
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