** Changed in: ubuntuone-servers
Status: Fix Committed => Fix Released
--
Songs not transferred from music store to U1 storage
https://bugs.launchpad.net/bugs/544596
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Oups i'm sorry, i post on wrong bug page... sorry again. :)
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Songs not transferred from music store to U1 storage
https://bugs.launchpad.net/bugs/544596
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ubunt
Hi there,
Same problem with me. I bought an album yesterday and the status of the
songs are "Transferring to your Ubuntu One Storage" or "0.0MB of 0.0BM
dowloaded". Strange, I can yet see and download the song in my file
area... But nothing seems to sync with my computers. Nothing in
rhythmbox and
Rob:
Are you having trouble syncing music from U1 Cloud storage to your local
system, or in getting songs from the Music Store over to the U1 Cloud
space?
Those are two different issues.
Your description sounds like you are having problems syncing between
your local system and cloudspace, which
Showing up for a bug for me too. Hand downloading songs from the ubuntu
one folder is a pain, not to mention it doesn't preserve document
folders. Is there any way to kickstart this into working again?
** Attachment added: "Screenshot of broken sync"
http://launchpadlibrarian.net/49072145/nots
I have a related problem. A track has been downloaded to U1 servers but
with 0 bytes length. The rest of the tracks are OK.
** Attachment added: "Pantallazo-Ubuntu One : My Storage - Mozilla Firefox.png"
http://launchpadlibrarian.net/48814608/Pantallazo-Ubuntu%20One%20%3A%20My%20Storage%20-%20
Hi, seems I got the same problem.
History: Upgraded to Ubuntu 10.4 (AMD64 version) about 12 days ago and signed
in to U1. Then bought a first album on May-04, which only partially downloaded.
The files were correctly transferred to the U1 cloud, so I could download them
manually from there via t
Hi Ben. Are the purchased songs available in your Ubuntu One personal
cloud at https://one.ubuntu.com/files ? If they are, then files sync
with your desktop is having problems or just hasn't occurred yet.
Thanks.
--
Songs not transferred from music store to U1 storage
https://bugs.launchpad.net/b
I bought an album, and not a single track transferred. Not a good
music store experience...
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Songs not transferred from music store to U1 storage
https://bugs.launchpad.net/bugs/544596
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Scratch that after further investigation, what's really happened is
that all 14 files DID make it to the cloud, but the plugin still shows
all 14 as being "Transferring to Ubuntu One storage"... so the plugin
still isn't updated to show the real status, but the files WERE
apparently all transf
It's been more than a month and I still don't have the second album I
purchased from the Music Store during the Lucid Beta period...
When I opened the MS Plugin just now, I see the album in My Downloads,
and every song is greyed out showing a status of "Transferring to your
Ubuntu One storage". I
Just a quick reply: All my problems (delayed downloads/files with
identical names not downloading) are solved. Also the syncing is much
faster now. If Paypal checkout becomes available again for the german
store I'll be a very happy man. :-) Thank you very much!
--
Songs not transferred from musi
Ok, now i got it. I bought an other song and the old one became
transfered, too.
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Songs not transferred from music store to U1 storage
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8 days... hmm.. maybe i am too impatient? But I guess when it says
"Transferring to U1 storage" it will not be fixed by waiting, will it?
"We'll probably run the script again" - Does this mean, we'll probably
get what we paid for?
--
Songs not transferred from music store to U1 storage
https://b
Finally got all 17 Songs took 8 days. :-)
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Songs not transferred from music store to U1 storage
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I'm waiting for a song to get transferred, too. I bought it 5 days ago.
Music Store says: "Transferring to your Ubuntu One storage"
Ubuntu One Website (My Storage / Purchased Music ) says: "We're sorry.
Something's not working correctly. Please try again or check the Ubuntu
One status page. If th
Nafallo: We'll probably run the script again (though slightly modified)
to grab the rest of the files for everyone.
Dan: Sync from Ubuntu One to the desktop is just running really slow
this weekend. Lots of new users from the launch of Ubuntu 10.04 LTS.
Some of the Ubuntu One developers are making
I have another update... After 3 hours I finally have the folders created in
the .ubuntuone folder.
And 1 of my 2 status have changed to 0.0MB of 0.0MB Downloaded. The other
track still remains as transferring to your One storage.
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Songs not transferred from music store to U1 storage
https:
Still no luck. I removed all files from my remote one account, delete the
.ubuntuone folder from my profile.
Then rebooted. Went into rythmbox and clicked on ubuntu one. It told me my
songs had been removed I could download them 2 more times. I selected 1 track
and clicked download it again.
Cheers Matt,
Yes the files are in my personal cloud, but I thought I would not
transfer them manually so I could confirm the bug is fixed. I live the
UK, and the ubuntu one, is currently down for maintenance so I presume
the bug is being fix as we speak. I'll let you know if it has resolved
the
Nice work Matt. That solved it for me. Is that script going to be
running a bit more frequently now or was it a one timer? I guess it
depends on how expensive the query is...
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Songs not transferred from music store to U1 storage
https://bugs.launchpad.net/bugs/544596
You received this bug notif
Dan: We ran a script last night that resolved this issue for many people
by re-transferring purchased songs from 7digital to the Ubuntu One
cloud. We got a few errors in retrieving some songs so we weren't able
to retrieve everything yet.
Please check your Ubuntu One personal cloud storage at
http
Please, if you need to test, or to get a remote session let me know I
will do every thing I can to help progress this great operating system
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Songs not transferred from music store to U1 storage
https://bugs.launchpad.net/bugs/544596
You received this bug notification because you are a member o
What a shame Ubuntu it great, and the Ubuntu 1 is a great idea.
Such a shame that it just doesn't work. Sadly I think many new comers
will loose trust straight away. This should have been fixed before
releasing 10.04. I normally buy my music through play.com, but as
Ubuntu 1 was exactly the
elPraga - Sorry to be confusing with the bug status. "Fix Committed"
does not mean that the fix has been deployed. It is currently being
tested. After we deploy the resolution we will change the status of this
bug to "Fixed Released". Again, sorry about that. We are working very
hard to solve this
I agree with Neil,
my songs were in Rhythmbox the next morning.. But still, it was the moring next
day... About the time it would take me to dress up and go to the store and
bring the CD..
I agree that this is one thing that should be fixed..
But thanks for Your work :-) It is really a nice f
I've been following this bug and to date it isn't completely fixed.
Here is my experience:
1) Using U1MS in Rhythmbox I purchased the song "Sun is Shining (Yes King
Remix) - Bob Marley & The Wallers Roots, Rock, Remixed"
2) After paying for song with PayPal and going to the "My downloads" tab, I
Hi all!
after I saw the Fix Committed note today, I tried to download the songs again..
I will try to describe it more to give hints..
By the songs I was missing appeared something like. "An error ocurred,
Try downloading again", I clicked it.
On the songs I was missing appeared "Transfering to
** Tags added: download-daemon
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Songs not transferred from music store to U1 storage
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** Changed in: ubuntuone-servers
Status: Confirmed => Fix Committed
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Songs not transferred from music store to U1 storage
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Now with a new test installation, the original song and not the remix of
"Bear" (The Antlers) is transferred.
First time. But still not the complete single. (I made a backup, so now
I got both manually :) )
All other songs now work fine.
What about the complexity concerning the file names on the
I now have this problem also
I bought the album "xx" by "The xx"
Only 4 tracks downloaded. The rest are stuck with a state of
"Transfering to your Ubuntu One Storage".
Oops.
I have tried everything to get them to move. but nothing helps.
Thanks
Chris
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Songs not transferred from music stor
Same problem that described here:
12 hours after buy The essential Jimmy Scott (47 tracks) only 25 tracks appears
playable in Rhytmbox or Banshee,
11 appears with the message "Transferring for your Ubuntu One Storage"
and one with the message "There was a problem completing the download, Try
down
** Tags added: foundations+ music-store u1-lucid
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Songs not transferred from music store to U1 storage
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Yup...no luck. Status still "Transferring to your Ubuntu One
storage"
** Attachment added: "U1MS purchase status stuck at "Transferring to your
Ubuntu One storage""
http://launchpadlibrarian.net/44157623/Screenshot-Music%20Player.png
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Songs not transferred from music store to U1 storag
Experiencing a similar situation as many above have. Bought new "MGMT"
album this morning and the status of all the songs in "My Downloads" of
U1MS is "Transferring to your Ubuntu One storage" and has been that way
for hours now with no progress or change.
I have also looked in my U1 folders local
Yep, the same problem when buying the whole album "Na Afriki" of Dobet
Gnahore. I bought the whole album with 16 songs, and only 10 songs got
downloaded, the remaining ones got stuck with the message
"Transferring to your Ubuntu One storage"
for 5 days now..
I hope You can fix this before the re
There's definetely a problem with songs and remixes of it, which have
the same file name. Everything worked for me after a few days, but still
not working is the "Bear" single by The Antlers, both files are named
the same. the original song and the remix, though different tags. by the
way, when I c
** Changed in: ubuntuone-servers
Importance: High => Critical
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Songs not transferred from music store to U1 storage
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Wish I was as lucky as Ronald... Of the two albums I bought through
U1MS, Charlemagne by Christopher Lee is missing 2 of 14 tracks, and
HAARP by Muse is still missing 4 of 14 tracks...
Just checked in U1 and found that I was still missing those tracks.
I looked in Rhythmbox in the U1MS and not o
Since the last time I checked (sometime last week), both tracks that I
was waiting for have appeared locally in Rhythmbox. Strangely, however,
the status of all of my purchased tracks in Rhythmbox's Music Store view
has disappeared.
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Songs not transferred from music store to U1 storage
https:/
Worst case so far (none of 3 songs):
"Jessica / Kokomo" single by Adam Green. 3 out of 3 songs stuck at
"Transferring to your storage" For nearly 24 hours. So 0%. Sure shot. :)
Again, on song has a feature with Ben Kweller. Seems that different
artist tags/descriptions also may cause problems. Ea
I thought I'd take a chance and buy another album today... So I picked
up Christopher Lee's Charlemagne...
Bought and paid for, and after 30 minutes, only 10 of the 14 tracks are
in my Ubuntu One space... and NONE have made it to Rhythmbox.
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Songs not transferred from music store to U1 storage
"Riot on an empty street" album worked, by removing all my configuration
files/directories in my home directory, including the music files from
U1MS under .local/... Then setting up ubuntu one again and waiting for
synchronisation.
The two "Bear" songs from The Antlers still not available.
--
So
The song above is actually the remix, which is also tagged. But the file
names are the same. The single version never worked to download so far.
Attached a screenshot from "my downloads".
** Attachment added: "queued tracks"
http://launchpadlibrarian.net/43666744/queued.png
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Songs not trans
Hi there!
I have the same problem. Bought a Gorillaz album, but I only get 11 of
15 songs.
3 song stalls saying: Transferring to your Ubuntu One storage
1 song saying: There was a problem completing the download. Try downloading
again
Clicking the try downloading link again and least nothing hap
I still have problems getting some tracks. Since days.
First case:
Downloaded the "Bear" single by The Antlers. It contains the track and a remix
of it. I guess both named "Bear.mp3". I once got the single version, than when
the remix got downloaded, the single version disappeared in my rhythmbo
Jorge,
Thanks for the update... I hope this does indeed get resolved soon.
One thought though... I disagree with the Importance set at High on
this... it seems, to me at least, that this is a Critical issue,
without question.
The goal is to have a successful music store that drives revenue for
Well, now the "My Downloads" page is showing a progress bar and a
description "0 MB downloaded" on all three missing files.
--
Songs not transferred from music store to U1 storage
https://bugs.launchpad.net/bugs/544596
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Hi Jeff,
I had this problem too where half an album downloaded and then a little
while later the other half finished up. The good news is the songs that
were stuck before managed to get downloaded.
I had a quick chat with Stuart on the phone and they've been sprinting
all week working on issues l
Any movement on this? I tried last night after updating to the Beta 2
bits and the album I purchased is missing 4 out of 14 tracks, and I too
have tried various things but nothing seems to be getting my purchased
songs from the store to the cloud.
--
Songs not transferred from music store to U1
...here is the second one.
** Attachment added: "two files not downloading"
http://launchpadlibrarian.net/42158972/twotribes-download.png
--
Songs not transferred from music store to U1 storage
https://bugs.launchpad.net/bugs/544596
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Attaching two screenshots
There is one song with two different mixes ("Two Tribes.mp3") and
another with three different mixes ("Relax.mp3"). Exactly and only these
files are the hanging ones.
** Attachment added: "two files at the store page"
http://launchpadlibrarian.net/42158914/twotrib
Well. I bought another album and everything was fine this time. The
problem with the first one is still there. Some files downloaded. Some
not. So, I was watching what exactly happens...
What if the freezing downloads to U1 storage have sth. to do with
filenames? In my case there are different rem
...so I did another test. Deleted everything in Rhytmbox AND Ubuntu One
storage. Then started Rhytmbox again and connected to the music store.
The "Your Downloads" Page again reports exactly the same three files as
"Preparing your download" and all other tracks as "Downloading to your
storage". Bu
Bought a 17 track album some 14+ hours ago. Still 3 tracks are not
downloaded from the shop to Ubuntu One. They have the status "Preparing
for download".
Also some files changed mysteriously their downloaded/preparing status.
And at the moment I have one track more locally in Rhythmbox than in th
Just to confirm that I came back to this 20 mins later and it was all
done.
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Songs not transferred from music store to U1 storage
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Ronald, Mindaugas, thanks. There were some simple cases where going back
to the My Downloads section of the Music Store helped, and I was hoping
this was one of the simple cases :) We've identified a server problem,
and we're working on resolving it. Thanks for your patience.
** Also affects: ubun
Stuart, Like Mindaugas I have tried this several times, closed/reopened
rhythmbox, and even rebooted. It does not seem to make any difference.
Would it make a difference if I tried from another machine or re-
authenticated my machine to U1?
--
Songs not transferred from music store to U1 storag
Stuart, I was trying go back to music store home page and then to My
Downloads several times. No changes.
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Songs not transferred from music store to U1 storage
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Ronald, thanks for testing this. Can you try, if you haven't already,
going to the front of the music store (with the "house" icon) and then
going back to My Downloads to see if that helps? (We're working on the
issue, but this may be a workaround.)
--
Songs not transferred from music store to U1
Just to add some more data points, I left my system on and connected
overnight but nothing has changed: the tracks are still unavailable on
my system or in the web UI for U1. It's been approximately 16 hours
since I purchased the albums.
--
Songs not transferred from music store to U1 storage
ht
I have experieced problems as well.
It seems that the "Transferring to your Ubuntu One storage" takes an
absolute age. but it does eventually complete if left for 10 minutes.
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Songs not transferred from music store to U1 storage
https://bugs.launchpad.net/bugs/544596
You received this bug noti
I bought an album and a single track and have had the same apparent
hanging / freezing.
Screenshot attached.
** Attachment added: "UbuntuOneMusicStoreFreeze.png"
http://launchpadlibrarian.net/41708617/UbuntuOneMusicStoreFreeze.png
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Songs not transferred from music store to U1 storage
https
I bought an album and a single track and have had the same apparent
hanging / freezing.
The files do not appear in Rhythmbox under the purchased section, nor
does trying to reload the embedded webpage in Rhythmbox appear to make
much difference.
Screenshot attached.
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Songs not transferred fro
I have same problem. After purchasing one album, only one file was transferred
to Ubuntu One.
Screenshot attached.
** Attachment added: "u1ms.png"
http://launchpadlibrarian.net/41658474/u1ms.png
--
Songs not transferred from music store to U1 storage
https://bugs.launchpad.net/bugs/544596
Yo
** Attachment added: "syncdaemon-exceptions.log"
http://launchpadlibrarian.net/41656741/syncdaemon-exceptions.log
** Attachment added: "Dependencies.txt"
http://launchpadlibrarian.net/41656559/Dependencies.txt
** Description changed:
Binary package hint: rhythmbox-ubuntuone-music-store
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