Hi Curtis,
That's about the same conclusion I reached as well. The bug is confirmed
and triaged though so I figured we could at least come up with a plan
for addressing this.
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I have unlinked the unrelated questions since the subject matter of
their questions was not about the launchpad janitor. This will help keep
the comments focused on this problem and reduce unwanted emails to the
users who did not subscribe themselves to this issue.
Hi James.
There is not strong c
Hi Eric.
On Sun, 2009-11-01 at 05:31 +, Eric The Red wrote:
> How do I get off of this list? All I did was post a question about
> Ubuntu 6 months ago and I keep getting all this stuff...
A question you asking on Launchpad Answers was wrongly linked. I
unlinked it so you will not get emails
How do I get off of this list? All I did was post a question about
Ubuntu 6 months ago and I keep getting all this stuff...
> After 15 years of working with Linux I've moved on. I decided that my
> developer and power user days were over and all I wanted to be was a
> user. I purchased a Mac
After 15 years of working with Linux I've moved on. I decided that my
developer and power user days were over and all I wanted to be was a
user. I purchased a MacBook Pro and haven't thought of Linux since.
No more BS messages that apparently have no meaning or reference
something that n
Is there any consensus on what exactly should be changed here? I see
several suggestions in the comments:
1) Change the message, amending an apology
2) Add suggestions of where to go for additional support or a second try (will
have to be configurable per-project)
3) Put a "hot spot" on a questio
The question will not expire if an answer contact assigns the question
to a user to answer. Answer Contact have the power to stop every
question for expiring by commiting people to answering them.
Lots of projects use answers, including the Launchpad project itself.
This is more than just Ubuntu.
Basic customer service is considered "Low importance" :(
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** Changed in: launchpad-answers
Importance: Undecided => Low
** Changed in: launchpad-answers
Status: New => Triaged
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Yep, i think 'bumping it' to flag it up to a more experienced team
acting as 'a second-line of defence' would be ideal. Sorry to string
cliches and odd terms together its the fastest way for me to re-explain
what i said in the previous bug-report
Thanks mir4ge :)
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I agree with Tom... An unsolved question shouldn't be closed just because it
hasn't changed in the last 15 days...
More... a good idea for a new janitor would be put a hot spot on question which
are unsolved after 1 week!
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I think Lars is talking about a different janitor.
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This message, sent to the translators team suggest there may be some
movement on this issue.
Lars Wirzenius
ubuntu-translat...@lists.ubuntu.com
Greetings.
I would like to upload a new version of computer-janitor, which would
include a few changes to the user interface. The problem is that there
Thanks :)
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This is a problem with Launchpad Answers, not with any package in
Ubuntu; I've redirected your bug report there.
** Also affects: launchpad-answers
Importance: Undecided
Status: New
** Changed in: dpkg (Ubuntu)
Status: New => Invalid
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Janitor has a bug. Please can this be fixed? The bug is that Janitor
fails to give Ubuntu clients any support. It just tells them to go
away.
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This is NOT a good automated response. Is this the kind of "customer
care" we want Ubuntu to be famous for?
Where is the apology to the customer? Where are alternative help
strategies offered?
https://help.ubuntu.com/community/HowToGetHelp
http://www.ubuntulinux.org/support
The launchpad janit
Launchpad Janitor said 5 hours ago:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.
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