[Bug 1970004] Re: tex shinobi is not being recognize by the kernel

2022-04-24 Thread ted chang
This bug is a hardware bug. The USB-C to USB-A cables did not work. Finding the OEM cables worked. ** Changed in: linux (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchp

[Bug 1970004] Re: tex shinobi is not being recognize by the kernel

2022-04-24 Thread ted chang
The OEM usb 3 cable works. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being recognize by the kernel To manage notifications about this bug go to: https://bugs.l

[Bug 1970004] Re: tex shinobi is not being recognize by the kernel

2022-04-24 Thread ted chang
Two things. I learn the front usb 3 A headers of this desktop are dying. This keyboard works. I will close this bug as invalid [ 205.078328] usb 8-2: new full-speed USB device number 4 using xhci_hcd [ 205.250873] usb 8-2: New USB device found, idVendor=04d9, idProduct=0407, bcdDevice= 3.10 [

[Bug 1970004] Re: tex shinobi is not being recognize by the kernel

2022-04-24 Thread Po-Hsu Lin
Marked as Incomplete as per comment in #7 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being

[Bug 1970004] Re: tex shinobi is not being recognize by the kernel

2022-04-23 Thread ted chang
Hmmm, I change the usb-c to usb-a cable to the official one and it works. I need to try it on this ubuntu 22.04. I will close it tomorrow when I get to it. I wonder why usb-c cables matter for a keyboard -- You received this bug notification because you are a member of Ubuntu Bugs, which is s

[Bug 1970004] Re: tex shinobi is not being recognize by the kernel

2022-04-22 Thread ted chang
I might close this issue since it might be a firmware issue. I have to contact the manufacturer. sigh -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being recognize

[Bug 1970004] Re: tex shinobi is not being recognize by the kernel

2022-04-22 Thread ted chang
lsusb -d 04d9:0407 -v Bus 007 Device 002: ID 04d9:0407 Holtek Semiconductor, Inc. Keyboard [TEX Shinobi] Couldn't open device, some information will be missing Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass0 bDe

[Bug 1970004] Re: tex shinobi is not being recognize by the kernel

2022-04-22 Thread ted chang
It seems like this device only works from usb-c port to usb-c port I have an arm device with a usb-c port and it see the device properly [ 203.438281] usb 7-1: new full-speed USB device number 2 using xhci-hcd [ 203.622725] usb 7-1: New USB device found, idVendor=04d9, idProduct=0407, bcdDevic

[Bug 1970004] Re: tex shinobi is not being recognize by the kernel

2022-04-22 Thread ted chang
TEX Electronics April 23, 9:32 AM CST Our keyboard include multi device Card reader TEX Electronics April 23, 9:32 AM CST HID Mouse TEX Electronics April 23, 9:32 AM CST HID Keyboard I am trying to contact Tex Shinobi support about the error above. I am thinking the keyboar