Yes, I know it is strange but there is no output to screen nor any way
to interact with the computer. I can't carry any of the steps described
on the referenced page.
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Ilgaz, to clarify, did you actually try to gather logs as per all
techniques noted in
https://help.ubuntu.com/community/DebuggingSystemCrash or are you making
assumptions of your not being able to?
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1) I removed the USB external disk while booting 5.4-rc5 it didn't
change anything.
2) There is nothing to get debug logs, even the ethernet chip isn't
powered on at the stage where system freezes. No output on screen
either. As I said before, keyboard doesn't work either.
Right now I am keeping
Ilgaz:
To advise, you have missed steps in two different comments, which are
vital to proceed. Please ensure you are responding to all items
requested.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848445/comments/10:
C) To further clarify, does removing the external HDD device (USB?) imp
I have installed the recommended mainline kernel, removed all third
party modules too. I changed the arguments as suggested. It doesn't
boot, just a blank screen not even a cursor.
** Attachment added: "Boot arguments"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848445/+attachment/53
Ilgaz:
1) To keep this relevant to upstream, you will want to continue to test
the latest mainline kernel as it is released (now 5.4-rc5). Instructions
are available via https://wiki.ubuntu.com/Kernel/MainlineBuilds .
2) Please review https://help.ubuntu.com/community/DebuggingSystemCrash
and att
** Attachment added: "A little useless video of machine not booting&providing
any feedback"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848445/+attachment/5302299/+files/VID_20191102_190448.mp4
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** Attachment added: "IMG_20191102_190348_DRO.jpg"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848445/+attachment/5302298/+files/IMG_20191102_190348_DRO.jpg
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Ilgaz:
A) I'm afraid providing logs from a working boot does nothing to help.
B) To clarify, you removed all of the following kernel parameters:
quiet
splash
vt.handoff=7
acpi_osi=
pci=biosirq
then changed:
gfxmode $linux_gfx_mode
to:
gfxmode text
and then got the bad boot? If so, please prov
** Description changed:
- When booting my computer, it stops with just a non-blinking white cursor
- on screen in the top left, and the Caps Lock doesn't respond when
- pressed.
+ When booting my HP Pavilion 360 - 13-a200nt (ENERGY STAR), it stops with
+ just a non-blinking white cursor on screen
Ilgaz:
1) Could you please provide from the the sticker of the computer itself
(not from the Bug Description, or the result of a terminal command) the
full computer model? For example, HP Pavilion 13-u100 x360 Convertible
PC.
Model 13-a200nt PN: L0B69EA#AB8
2) Could you please undo all WORKAROUN
Ilgaz:
1) Could you please provide from the the sticker of the computer itself
(not from the Bug Description, or the result of a terminal command) the
full computer model? For example, HP Pavilion 13-u100 x360 Convertible
PC.
2) Could you please undo all WORKAROUNDs and non-default kernel
paramet
Launchpad has imported 2 comments from the remote bug at
https://bugzilla.kernel.org/show_bug.cgi?id=205237.
If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help
** Bug watch added: Linux Kernel Bug Tracker #205237
https://bugzilla.kernel.org/show_bug.cgi?id=205237
** Also affects: linux via
https://bugzilla.kernel.org/show_bug.cgi?id=205237
Importance: Unknown
Status: Unknown
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I tried once more with no dkms modules. It gets stuck in "loading
ramdisk". Nothing happens and doesn't respond.
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Title:
Kernel needs a special w
I just tested, without acpi_osi= , it freezes. I'd love to provide more
details but as I said, it is just a blank screen with cursor, external
HDD light is off, caps lock doesn't seem to work.
uname -ar
Linux ilgaz-HP-Pavilion-13-x360-PC 5.4.0-050400rc3-generic #201910132031 SMP
Mon Oct 14 00:33
Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc3/
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Title:
Kernel needs a special workaround argument t
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