[Bug 1830883] Re: iwlwifi Intel 8265 firmware crashing in powersave mode

2019-06-05 Thread Emmanuel Grumbach
May I suggest you leave a comment on the blog to prevent the next reader from doing the same thing? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1830883 Title: iwlwifi Intel 8265 firmware crashing

[Bug 1830883] Re: iwlwifi Intel 8265 firmware crashing in powersave mode

2019-06-05 Thread Seth Forshee
No problem, glad we were able to help get it resolved. ** Changed in: linux-firmware (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1830883 Title: iwlw

[Bug 1830883] Re: iwlwifi Intel 8265 firmware crashing in powersave mode

2019-06-05 Thread jnns
Dear Seth, dear Emmanuel, please excuse me for having opened this ticket. Indeed, I found a configuration which (among other things) activated d0i3 that I copied and pasted verbatim from a blog post. Sorry for causing such a mess. Although I'm thankful for your time and helping me fix my configur

Re: [Bug 1830883] Re: iwlwifi Intel 8265 firmware crashing in powersave mode

2019-06-05 Thread Seth Forshee
On Wed, Jun 05, 2019 at 07:36:50AM -, Emmanuel Grumbach wrote: > Hi Seth, > > we debugged this and we found out that d0i3 was not disabled in iwlwifi. > This is a kind of power saving thing that requires integration with the > platform / kernel that should be enabled only for specific platform

[Bug 1830883] Re: iwlwifi Intel 8265 firmware crashing in powersave mode

2019-06-05 Thread Emmanuel Grumbach
Hi Seth, we debugged this and we found out that d0i3 was not disabled in iwlwifi. This is a kind of power saving thing that requires integration with the platform / kernel that should be enabled only for specific platform. Not something that should be enabled in a distribution kernel. https://git

[Bug 1830883] Re: iwlwifi Intel 8265 firmware crashing in powersave mode

2019-05-31 Thread Seth Forshee
That does appear to be the latest firmware. There's some information about debugging and reporting bugs here: https://wireless.wiki.kernel.org/en/users/drivers/iwlwifi/debugging There are some things there to try, but given that this appears to be a firmware crash I don't know that they will be o

[Bug 1830883] Re: iwlwifi Intel 8265 firmware crashing in powersave mode

2019-05-31 Thread jnns
Thank you for helping out, Seth. `dmesg | grep firmware` shows me > [ 1360.174032] iwlwifi :02:00.0: Loaded firmware version: 36.9f0a2d68.0 so I assume that my /lib/firmware/iwlwifi-8265-36.ucode is being used. That's also the latest version in the linux-firmware git tree. Is there anything

[Bug 1830883] Re: iwlwifi Intel 8265 firmware crashing in powersave mode

2019-05-31 Thread jnns
apport information ** Tags added: apport-collected disco wayland-session ** Description changed: When I disconnect my AC adapter or run `sudo tlp bat` to switch to battery mode my wifi stops working. Reconnecting the AC adapter or running `sudo tlp ac` returns the wifi adapter to a functio

[Bug 1830883] Re: iwlwifi Intel 8265 firmware crashing in powersave mode

2019-05-29 Thread Seth Forshee
Can you please run 'apport-collect 1830883' in a terminal to attach relevant logs and system information to this bug? It's likely you'll need to get support from Intel for this issue since it is a firmware crash, but one thing you should check is that you have the newest firmware available for you