[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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T
[Expired for gnome-bluetooth (Ubuntu) because there has been no activity
for 60 days.]
** Changed in: gnome-bluetooth (Ubuntu)
Status: Incomplete => Expired
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[Expired for bluez (Ubuntu) because there has been no activity for 60
days.]
** Changed in: bluez (Ubuntu)
Status: Incomplete => Expired
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T
** Summary changed:
- Bluetooth not working on Dell XPS 15
+ Bluetooth not working on Dell XPS 15 (Qualcomm Atheros QCA6174)
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Title:
Bluetooth n
Yes the original reporter appears to have upgraded from 16.04 to 18.04.
Maybe the required packages didn't get installed with the upgrade.
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Title:
Daniel, I have to think something failed during install as I have never
had to install Bluez
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Title:
Bluetooth not working on Dell XPS 15
To man
Ubuntu does those steps out-of-the-box already. You will find
pulseaudio-module-bluetooth installed by default, and module-bluetooth-
discover is loaded by default.
So if the steps in comment #28 helped then I imagine that maybe module-
bluetooth-discover is not searching often enough. That may be
thanks, this seems to make it work
now the only strange thing seems to be that the volume control doesn't
work, but I guess that's a different issue / topic
so: why did this not work out of the box?
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Try
sudo apt install pulseaudio-module-bluetooth
pactl load-module module-bluetooth-discover
Then see if you can connect to the headset
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Title:
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Tags added: kernel-da-key
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Title:
Bluetooth not working on Dell XPS 15
To m
Did it ever work at all in 18.04? Do you suppose a recent update broke
it?
Next, maybe try installing a very new kernel to see if that makes it more
stable:
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D
Or even try older kernels if that doesn't work.
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on a second try pairing, this is what I get:
# pair 70:26:05:87:EC:01
Attempting to pair with 70:26:05:87:EC:01
[CHG] Device 70:26:05:87:EC:01 Connected: yes
[NEW] Primary Service
/org/bluez/hci0/dev_70_26_05_87_EC_01/service0001
1801--1000-8000-00805f9b34fb
Generi
interestingly, bluez was not yet installed. after installing, I see:
$ bluetoothctl
[NEW] Controller 9C:B6:D0:FE:37:CA dell-xps15 [default]
Agent registered
[bluetooth]# list
Controller 9C:B6:D0:FE:37:CA dell-xps15 [default]
[bluetooth]# power on
Changing power on succeeded
[bluetooth]# scan on
Di
doing the pairing from bluetoothctl gets the same result:
# pair 70:26:05:87:EC:01
Attempting to pair with 70:26:05:87:EC:01
[CHG] Device 70:26:05:87:EC:01 Connected: yes
[CHG] Device 70:26:05:87:EC:01 Name: WH-1000XM2
[CHG] Device 70:26:05:87:EC:01 Alias: WH-1000XM2
[CHG] Device 70:26:05:87:EC:01
"rfkill" is the command line tool and it is now enabled:
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
So if it's still not working for you then that sounds like a GUI bug, or
a subtle driver/firmware bug.
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Next, please try running "bluetoothctl" and then:
list
power on
scan on
what output do you see?
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Title:
Bluetooth not working on Dell XPS 15
output after a clean boot:
$ rfkill list
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
$ rfkill unblock 1
$ rfkill list
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hci0: Bl
$ rfkill unblock 3
$ rfkill list
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
3: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
but the result is the same. I open the settings panel, go to the Bluetooth tab,
try to turn it on, the switch shows 'ON',
Also, does the problem only occur after suspend/resume? Does it work on
a fresh reboot?
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Title:
Bluetooth not working on Dell XPS 15
To manage n
After running "rfkill unblock 3" please then run:
rfkill list
and send us the output.
** Also affects: gnome-bluetooth (Ubuntu)
Importance: Undecided
Status: New
** Changed in: gnome-bluetooth (Ubuntu)
Status: New => Incomplete
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Thanks. It appears you have a Qualcomm/Atheros Bluetooth adapter
connected internally via USB.
The kernel has apparently found the adapter and loaded firmware for it.
However the kernel also has it set to disabled:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
3: hci0: B
apport information
** Tags added: apport-collected bionic
** Description changed:
Bluetooth doesn't work on the Dell XPS 15 laptop, with Ubuntu 18.04.
expected behavior:
in Settings, one goes to the Bluetooth tab, slides the 'ON' button to
'ON', and then Bluetooth is enabled, and o
Please run this command to send us more information about the system:
apport-collect 1782893
** Package changed: bluez (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Also affects: bluez (Ubuntu)
Importance: Undecided
Status: New
** Chan
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